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Tyler CAD
by Tyler CAD

What Tyler CAD is
Tyler CAD provides dispatch software for law enforcement, fire, and EMS agencies, from single-agency centers to multi-agency operations. Its Enterprise CAD is a cloud-hosted option for dispatching across jurisdictions and agencies, while CAD Pro is part of Tyler’s Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data. Enterprise CAD includes proximity dispatching, silent dispatching, scene information, and automatic vehicle location. Its Esri ArcGIS mapping supports geo-verified addresses and estimated arrival time data. Call information can be shared among dispatchers, responders, disciplines, and jurisdictions, with exchange settings configurable by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff shift management. Tyler says its CAD offerings support Next Generation 911 requirements, including text-to-911. The solutions serve communities from large metropolitan areas to small towns. Platforms include self-hosted, web, and Windows. Pricing is available on request.
Who it suits
Tyler CAD suits public safety agencies that need dispatch workflows for law enforcement, fire, or EMS, including operations spanning multiple agencies or jurisdictions. Its stated range of agency sizes extends from metropolitan communities to small towns.
What it does well
- Supports law enforcement, fire, and EMS dispatch.
- Shares call information across agencies and jurisdictions.
- Includes automatic vehicle location and proximity dispatching.
- Lists integrations including text-to-911 and RapidSOS.
- Offers dedicated client success and ongoing education.
What to know first
- Pricing is available only on request.
- Enterprise Public Safety specifications list Windows Server 2019 or 2022.
- Supported personal computer systems are Windows 10 or 11 Professional.
Limits
No public price is listed; prospective customers are directed to request a demo or contact Tyler. Enterprise Public Safety specifications list Windows Server 2019 or 2022 and SQL Server 2019 or 2022, with Windows 10 64-bit or Windows 11 Professional supported on personal computers.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Tyler CAD (Enterprise CAD and CAD Pro) | No public price listed; request a demo | On request |
| Tyler Enterprise CAD | Pricing requires contacting Tyler; no public price shown | On request |
| Tyler CAD Pro | Pricing requires contacting Tyler; no public price shown | On request |
As tylertech.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Tyler CAD product website.
- Request a demo or contact Tyler.
- Choose between Enterprise CAD and CAD Pro based on the dispatch offering described.
- For Enterprise Public Safety, review the listed Windows Server, SQL Server, and personal computer operating system requirements.
Verdict
Tyler CAD combines dispatch, location, mapping, and configurable cross-agency information sharing. Prospective customers need to request pricing or a demo, and should check the listed Windows system requirements against their environment.
Questions
What does Tyler CAD cost?
No public price is listed. Tyler directs prospective customers to request a demo or contact the company.
Which agencies is Tyler CAD for?
It provides dispatch software for law enforcement, fire, and EMS agencies, including single-agency and multi-agency dispatch centers.
What platforms does Tyler CAD support?
Listed platforms are self-hosted, web, and Windows.
What is the difference between Enterprise CAD and CAD Pro?
Enterprise CAD is cloud-hosted for multi-jurisdictional and multi-agency dispatching. CAD Pro is part of Tyler’s Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data.
What integrations are listed for Enterprise CAD?
The brochure lists text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff shift management.
What support do Enterprise CAD clients receive?
Tyler says they receive a dedicated client success team, ongoing education through Tyler University, and peer support through Tyler Community.
Facts from Tyler CAD's own pages
- Agency size
- Tyler says its CAD solutions serve communities ranging from metropolitan areas with populations over half a million to small towns with fewer than 50 sworn officers. · tylertech.com, 7 Oct 2026
- API and SDKs
- The reviewed public CAD product pages do not describe a general public CAD API or SDK; they do mention specific integrations, including RapidSOS and NCIC. · empower.tylertech.com, 21 Oct 2026
- CAD Pro
- CAD Pro is positioned for mid-sized and smaller communities that need dispatch capabilities for law enforcement, fire, and EMS. · tylertech.com, 21 Oct 2026
- Company background
- Tyler says it began its exclusive focus on the public sector in 1998 and lists its corporate headquarters in Plano, Texas. · tylertech.com, 7 Oct 2026
- Company founded
- Tyler Technologies states that it was founded in 1966. · tylertech.com, 21 Oct 2026
- Company founding
- Tyler’s company facts page states that the company was founded in 1966. · tylertech.com, 7 Oct 2026
- Company headquarters
- Tyler Technologies lists its corporate headquarters in Plano, Texas. · tylertech.com, 21 Oct 2026
- Company legal name
- The company identifies itself as Tyler Technologies, Inc. · tylertech.com, 21 Oct 2026
- Company retention claim
- Tyler's CAD product page states that its CAD solutions have a 98% client retention rate. · tylertech.com, 21 Oct 2026
- Cross-agency sharing
- Enterprise CAD shares call information between dispatchers, responders, disciplines, and jurisdictions, with information exchange configurable by discipline and jurisdiction. · tylertech.com, 7 Oct 2026
- Deployment
- Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option. · tylertech.com, 21 Oct 2026
- Developer documentation
- The reviewed public CAD pages describe product capabilities but do not link to public developer documentation or SDK guides. · tylertech.com, 21 Oct 2026
- Dispatch features
- Enterprise CAD includes proximity dispatching, real-time scene information, silent dispatching, and automatic vehicle location. · tylertech.com, 7 Oct 2026
- Documentation and support
- The public product material provides brochures and demo/contact routes, but the reviewed pages do not expose detailed administrator documentation or system requirements. · empower.tylertech.com, 21 Oct 2026
- Enterprise CAD
- Enterprise CAD is positioned for large call volumes and multi-jurisdictional dispatch across police, fire, and EMS agencies. · tylertech.com, 21 Oct 2026
- Feature: GIS mapping
- Tyler describes Enterprise CAD as including embedded Esri GIS integration. · empower.tylertech.com, 21 Oct 2026
- Feature: mobile access
- Field responders can use Tyler mobile solutions on mobile data terminals, tablets, and smartphones. · empower.tylertech.com, 21 Oct 2026
- Feature: multi-jurisdiction dispatch
- Enterprise CAD supports multi-jurisdictional dispatch for law enforcement, fire, and EMS. · empower.tylertech.com, 21 Oct 2026
- Feature: NG911 messaging
- Tyler describes its Enterprise CAD as supporting Next Generation 911 requirements, including text and video messaging. · empower.tylertech.com, 21 Oct 2026
- Feature: RapidSOS
- Tyler says Enterprise CAD includes RapidSOS capabilities for access to caller location data. · empower.tylertech.com, 21 Oct 2026
- Feature: response plans
- Dynamic response plans can provide dispatchers with real-time updates. · empower.tylertech.com, 21 Oct 2026
- Feature: unit recommendations
- The product can recommend units automatically based on proximity and available resources. · empower.tylertech.com, 21 Oct 2026
- Founded
- 1966 · tylertech.com, 28 Sept 2026
- Geographic footprint
- Tyler says its CAD solutions are installed in 44 U.S. states, Bermuda, and Guam. · tylertech.com, 21 Oct 2026
Where Tyler CAD stands on Freedom251
- Case Management Software#125 of 177
- Dispatch Management Software#23 of 27
- Dispatch Software#26 of 28