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Tyler CAD

by Tyler CAD

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What Tyler CAD is

Tyler CAD provides dispatch software for law enforcement, fire, and EMS agencies, from single-agency centers to multi-agency operations. Its Enterprise CAD is a cloud-hosted option for dispatching across jurisdictions and agencies, while CAD Pro is part of Tyler’s Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data. Enterprise CAD includes proximity dispatching, silent dispatching, scene information, and automatic vehicle location. Its Esri ArcGIS mapping supports geo-verified addresses and estimated arrival time data. Call information can be shared among dispatchers, responders, disciplines, and jurisdictions, with exchange settings configurable by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff shift management. Tyler says its CAD offerings support Next Generation 911 requirements, including text-to-911. The solutions serve communities from large metropolitan areas to small towns. Platforms include self-hosted, web, and Windows. Pricing is available on request.

Who it suits

Tyler CAD suits public safety agencies that need dispatch workflows for law enforcement, fire, or EMS, including operations spanning multiple agencies or jurisdictions. Its stated range of agency sizes extends from metropolitan communities to small towns.

What it does well

  • Supports law enforcement, fire, and EMS dispatch.
  • Shares call information across agencies and jurisdictions.
  • Includes automatic vehicle location and proximity dispatching.
  • Lists integrations including text-to-911 and RapidSOS.
  • Offers dedicated client success and ongoing education.

What to know first

  • Pricing is available only on request.
  • Enterprise Public Safety specifications list Windows Server 2019 or 2022.
  • Supported personal computer systems are Windows 10 or 11 Professional.

Limits

No public price is listed; prospective customers are directed to request a demo or contact Tyler. Enterprise Public Safety specifications list Windows Server 2019 or 2022 and SQL Server 2019 or 2022, with Windows 10 64-bit or Windows 11 Professional supported on personal computers.

Plans

PlanBilled and limitsPrice
Tyler CAD (Enterprise CAD and CAD Pro)No public price listed; request a demoOn request
Tyler Enterprise CADPricing requires contacting Tyler; no public price shownOn request
Tyler CAD ProPricing requires contacting Tyler; no public price shownOn request

As tylertech.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the Tyler CAD product website.
  2. Request a demo or contact Tyler.
  3. Choose between Enterprise CAD and CAD Pro based on the dispatch offering described.
  4. For Enterprise Public Safety, review the listed Windows Server, SQL Server, and personal computer operating system requirements.

Verdict

Tyler CAD combines dispatch, location, mapping, and configurable cross-agency information sharing. Prospective customers need to request pricing or a demo, and should check the listed Windows system requirements against their environment.

Questions

What does Tyler CAD cost?

No public price is listed. Tyler directs prospective customers to request a demo or contact the company.

Which agencies is Tyler CAD for?

It provides dispatch software for law enforcement, fire, and EMS agencies, including single-agency and multi-agency dispatch centers.

What platforms does Tyler CAD support?

Listed platforms are self-hosted, web, and Windows.

What is the difference between Enterprise CAD and CAD Pro?

Enterprise CAD is cloud-hosted for multi-jurisdictional and multi-agency dispatching. CAD Pro is part of Tyler’s Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data.

What integrations are listed for Enterprise CAD?

The brochure lists text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff shift management.

What support do Enterprise CAD clients receive?

Tyler says they receive a dedicated client success team, ongoing education through Tyler University, and peer support through Tyler Community.

Facts from Tyler CAD's own pages

Agency size
Tyler says its CAD solutions serve communities ranging from metropolitan areas with populations over half a million to small towns with fewer than 50 sworn officers. · tylertech.com, 7 Oct 2026
API and SDKs
The reviewed public CAD product pages do not describe a general public CAD API or SDK; they do mention specific integrations, including RapidSOS and NCIC. · empower.tylertech.com, 21 Oct 2026
CAD Pro
CAD Pro is positioned for mid-sized and smaller communities that need dispatch capabilities for law enforcement, fire, and EMS. · tylertech.com, 21 Oct 2026
Company background
Tyler says it began its exclusive focus on the public sector in 1998 and lists its corporate headquarters in Plano, Texas. · tylertech.com, 7 Oct 2026
Company founded
Tyler Technologies states that it was founded in 1966. · tylertech.com, 21 Oct 2026
Company founding
Tyler’s company facts page states that the company was founded in 1966. · tylertech.com, 7 Oct 2026
Company headquarters
Tyler Technologies lists its corporate headquarters in Plano, Texas. · tylertech.com, 21 Oct 2026
Company legal name
The company identifies itself as Tyler Technologies, Inc. · tylertech.com, 21 Oct 2026
Company retention claim
Tyler's CAD product page states that its CAD solutions have a 98% client retention rate. · tylertech.com, 21 Oct 2026
Cross-agency sharing
Enterprise CAD shares call information between dispatchers, responders, disciplines, and jurisdictions, with information exchange configurable by discipline and jurisdiction. · tylertech.com, 7 Oct 2026
Deployment
Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option. · tylertech.com, 21 Oct 2026
Developer documentation
The reviewed public CAD pages describe product capabilities but do not link to public developer documentation or SDK guides. · tylertech.com, 21 Oct 2026
Dispatch features
Enterprise CAD includes proximity dispatching, real-time scene information, silent dispatching, and automatic vehicle location. · tylertech.com, 7 Oct 2026
Documentation and support
The public product material provides brochures and demo/contact routes, but the reviewed pages do not expose detailed administrator documentation or system requirements. · empower.tylertech.com, 21 Oct 2026
Enterprise CAD
Enterprise CAD is positioned for large call volumes and multi-jurisdictional dispatch across police, fire, and EMS agencies. · tylertech.com, 21 Oct 2026
Feature: GIS mapping
Tyler describes Enterprise CAD as including embedded Esri GIS integration. · empower.tylertech.com, 21 Oct 2026
Feature: mobile access
Field responders can use Tyler mobile solutions on mobile data terminals, tablets, and smartphones. · empower.tylertech.com, 21 Oct 2026
Feature: multi-jurisdiction dispatch
Enterprise CAD supports multi-jurisdictional dispatch for law enforcement, fire, and EMS. · empower.tylertech.com, 21 Oct 2026
Feature: NG911 messaging
Tyler describes its Enterprise CAD as supporting Next Generation 911 requirements, including text and video messaging. · empower.tylertech.com, 21 Oct 2026
Feature: RapidSOS
Tyler says Enterprise CAD includes RapidSOS capabilities for access to caller location data. · empower.tylertech.com, 21 Oct 2026
Feature: response plans
Dynamic response plans can provide dispatchers with real-time updates. · empower.tylertech.com, 21 Oct 2026
Feature: unit recommendations
The product can recommend units automatically based on proximity and available resources. · empower.tylertech.com, 21 Oct 2026
Founded
1966 · tylertech.com, 28 Sept 2026
Geographic footprint
Tyler says its CAD solutions are installed in 44 U.S. states, Bermuda, and Guam. · tylertech.com, 21 Oct 2026

Where Tyler CAD stands on Freedom251

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