Freedom251 › Government Software
JustFOIA
by JustFOIA
What JustFOIA is
JustFOIA is a cloud-based web system for government agencies managing public-records requests from intake through delivery. Digital forms collect request details, while a public portal lets requesters submit and track cases. Staff can search, review, sort, and redact records before responding. Workflows route requests and tasks to departments or users and automate instructions, reminders, escalations, and correspondence. Any and All Document Management can extract PST emails, remove duplicates, organize documents, and prepare them for redaction and release. Redaction can use JustFOIA, Adobe Acrobat Pro, or Laserfiche; the Laserfiche connection also searches repository records and archives requests. A Payment Portal handles invoices, estimates, cards, cash or checks, PayPal, and ACH eCheck. Optional single sign-on connections include Microsoft Entra ID, ADFS, Cisco Duo, Google Workspace, Okta, OpenID Connect, SAML, and PingFederate. JustFOIA says it runs on Microsoft Azure Government Cloud with encryption, role-based access, threat monitoring, disaster recovery, and a 99.5% uptime guarantee outside scheduled maintenance. Pricing is on request.
Who it suits
JustFOIA is aimed at cities, counties, law-enforcement agencies, state agencies, schools, universities, and special districts handling public-records requests. It suits teams needing routing, redaction, payments, and requester self-service.
What it does well
- Manages requests from intake through delivery
- Public portal supports submission and tracking
- Automates routing, reminders, escalations, and correspondence
- Supports PST email processing and redaction
- Hosted on Microsoft Azure Government Cloud
What to know first
- Pricing is not published
- Designed for government public-records workflows
- Cloud deployment requires reliance on hosted service
- 99.5% uptime guarantee excludes scheduled maintenance and upgrades
Verdict
JustFOIA covers the full public-records workflow, including intake, routing, review, redaction, payments, and requester access. Its government-focused security and integrations may suit agencies, while pricing requires a direct inquiry.
Facts from JustFOIA's own pages
- Audience
- The company says it serves cities, counties, law enforcement, state agencies, K-12, higher education, and special districts. · justfoia.com, 12 Oct 2026
- Audit trail
- Yes · justfoia.com, 22 Sept 2026
- Compliance
- The security page lists CJIS Ready, SOC 2 Type II, and TX-RAMP among its certifications or security credentials. · justfoia.com, 12 Oct 2026
- Custom forms
- Digital forms collect request information and support a paperless process. · justfoia.com, 12 Oct 2026
- Deployment
- cloud · justfoia.com, 22 Sept 2026
- Document handling
- The product supports searching, reviewing, sorting, and redacting records before responding. · justfoia.com, 12 Oct 2026
- Email processing
- Any and All Document Management can extract PST emails, remove duplicates, organize and review documents, and redact them for release. · justfoia.com, 12 Oct 2026
- Founded
- 2014 · justfoia.com, 19 Oct 2026
- Headquarters
- Tallahassee, Florida, United States · justfoia.com, 19 Oct 2026
- Hosting
- JustFOIA says it is hosted on Microsoft Azure Government Cloud. · justfoia.com, 12 Oct 2026
- Hosting and security
- JustFOIA says it is hosted on Microsoft Azure Government Cloud and describes 24/7 threat monitoring, role-based access, and disaster recovery. · justfoia.com, 12 Oct 2026
- Case intake forms
- Yes · justfoia.com, 22 Sept 2026
- Intended customers
- The company says it serves cities, counties, law enforcement, state agencies, K-12 and higher education institutions, and special districts. · justfoia.com, 12 Oct 2026
- Laserfiche integration
- The Laserfiche integration supports searching and retrieving repository records in JustFOIA and archiving requests to Laserfiche. · justfoia.com, 12 Oct 2026
- Payment options
- The Payment Portal supports invoices, estimates, card payments, manual cash or check logging, and payment gateway options including PayPal and ACH eCheck. · justfoia.com, 12 Oct 2026
- Pricing availability
- The site directs visitors to request a demo or more information and does not state a product price on that page. · justfoia.com, 12 Oct 2026
- Public portal
- The Public Portal lets requesters submit and track requests, pay invoices, download records, and search previously published records. · justfoia.com, 12 Oct 2026
- Published pricing
- The pages reviewed direct prospective customers to request a demo or more information; they do not state a price. · justfoia.com, 12 Oct 2026
- Purpose
- JustFOIA manages public records requests from intake through delivery for government agencies. · justfoia.com, 12 Oct 2026
- Redaction integrations
- The site describes redaction options using JustFOIA, Adobe Acrobat Pro, and Laserfiche. · justfoia.com, 12 Oct 2026
- Reporting dashboards
- Yes · justfoia.com, 22 Sept 2026
- Security
- The product page states that data is encrypted in transit using TLS/HTTPS and at rest using 256-bit AES encryption. · justfoia.com, 12 Oct 2026
- Security certifications
- The security page lists SOC 2 Type II, CJIS Ready, and TX-RAMP, and says the service guarantees at least 99.5% uptime outside scheduled maintenance and upgrades. · justfoia.com, 12 Oct 2026
- Single sign-on
- The optional SSO integration lists Microsoft Entra ID, ADFS, Cisco Duo, Google Workspace, Okta, OpenID Connect, SAML, and PingFederate connections. · justfoia.com, 12 Oct 2026
Where JustFOIA stands on Freedom251
- Government Software#8 of 20
- Case Management Software#127 of 177