No. 146 of 177 ·Case Management Software

Sumac

Name: Sumac
Price: 179 USD

Web · Windows · Mac · Self-hosted · paid plans from $179/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Sumac is ranked #146 of 177 in case management software on Freedom251, made by Sumac (Sainte-Anne-de-Bellevue, Quebec, Canada, and Gasport, New York, USA). It runs on macOS, Self-hosted, Web, Windows. There is no free plan. Paid plans start at $179/mo.

Sumac plans and pricing

All plans

Sumac nonprofit case management $179/mo 1,000 record capacity · pricing scales by users and add-ons · 4 users included free for a limited time societ.com · 7 Oct 2026

Compared on case management software

Free plan: No

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The record

Purpose: Sumac is customizable case management software for nonprofits, designed to manage client intake, services, care, and reporting.
Case workflows: Features include client profiles, case lifecycle tracking, service delivery planning, communication tracking, workflow management, and reminders.
Intake forms: Customizable web intake forms can save submitted client information directly into Sumac records.
Reporting: Sumac supports outcome-based reporting on client and program metrics.
Mobile access: The Sumac Case Portal lets caseworkers access and update client records, manage cases, schedule meetings, and document case notes from anywhere.
Extensions: Optional extensions include donations, memberships, volunteers, grant management, specialized extensions, and specialized webforms.
Integrations: The maker lists integrations with QuickBooks Online, Sage, FreshBooks, Mailchimp, Constant Contact, Google Calendar, Gmail, iATS, Stripe, PayPal, and Moneris (with PayPal and Moneris available in limited capacities).
Security: The product page says Sumac is hosted on AWS and offers role-based permissions; a separate maker page describes restricted fields and audit trails.
Support and training: Every plan includes support by phone, email, portal, and in-app tools, along with unlimited on-demand instructor-led training and automatic software updates.
Who it serves: The maker describes Sumac as serving human and social service organizations, including child and family services, shelters, counseling services, healthcare providers, and community programs.
Hosting options: The maker says Sumac is cloud-based and offers Canadian data hosting for Canadian organizations.
Headquarters: Canada and the United States
Price from: $179/mo

Where it ranks on Freedom251

Best Case Management Software in 2026#146 of 177
Best Nonprofit CRM Software in 2026#25 of 34
Best Nonprofit Board Management Software in 2026#23 of 33
Best Donor Management Software in 2026#22 of 33
Best Nonprofit Case Management Software in 2026#23 of 32
Best Board Management Software in 2026#25 of 31

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Sources

societ.com/solutions/case-management/sumac/· checked 7 Oct 2026
societ.com/solutions/case-management/sumac/mobile-· checked 7 Oct 2026
societ.com/integrations/· checked 7 Oct 2026
societ.com/solutions/case-management/sumac/hipaa-c· checked 7 Oct 2026
societ.com/solutions/my-board-view/· checked 28 Sept 2026