Reply.io
What Reply.io is
Reply.io is a sales engagement and cold email outreach platform for businesses, founders, marketers, sales teams and SDR teams. It supports multichannel sequences across email, LinkedIn, WhatsApp, SMS and calls, with other channels connected through Zapier. Jason, its AI SDR, is described as finding prospects, personalizing messages and managing responses. Reply advertises more than 1 billion global B2B contacts with data and intent signals. Plans cover email outreach, multichannel campaigns, agency workspaces and AI SDR use. The Multichannel plan costs $89 a month per user when billed annually and includes 10 mailboxes and the listed channels. Email Volume is $59 a month per user, billed annually, with price varying by active contacts from 1,000 per month; mailbox counts are subject to a Fair Usage Policy. A 14-day free trial includes core features, but there is no free plan. Reply is available on the web, through an API and as an extension, and lists integrations including Salesforce, HubSpot, Pipedrive, Copper, Close, Zapier and Make.
Who it suits
Reply.io suits sales and marketing teams that run outbound campaigns across email and other channels. Agency plans and AI SDR options may also suit organizations managing client outreach or prospecting workflows.
What it does well
- Sequences support email, LinkedIn, WhatsApp, SMS and calls.
- Jason is described as finding prospects and managing responses.
- Trial includes core features for 14 days.
- Lists more than 1 billion global B2B contacts.
- Offers API, MCP and webhook developer access.
What to know first
- No free plan is listed.
- Email Volume mailbox count depends on Fair Usage Policy.
- Email Volume pricing varies by active contacts.
- Email Volume plan is $59 a month, billed annually.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| AI SDR Growth | Starts from $1500/month; billed annually. · Unlimited users · real-time B2B contacts · LinkedIn accounts included · AI personalization and responses · multichannel automation · unlimited mailboxes and warm-ups · white-glove onboarding and Slack channel | $1,500 a month |
| Agency Core | Starts from $210/month. · Multiple client workspaces · unlimited clients and users · unlimited mailboxes and warm-up · agency dashboard · role-based access control · live chat and email support | $210 a month |
| Agency AI SDR | Starts from $500/month/client. · Everything in Agency Core · LinkedIn and email automation · AI agents for clients · custom AI playbooks · autonomous or approval mode · real-time data | $500 a month |
| AI SDR Starter | Starts from $500/month; annual billing options are shown on the pricing page. · Unlimited users · real-time B2B contacts · LinkedIn accounts included · AI personalization and responses · multichannel automation · unlimited mailboxes and warm-ups | $500 a month |
| Email Volume | Billed annually; per user/month; price varies by active contacts, starting at 1,000 active contacts/month. · Unlimited emails to active contacts · mailbox count subject to Fair Usage Policy · 50 live data credits/month · LinkedIn $69/mo/acct and Calls & SMS $29/mo/acct | $59 a month |
| Multichannel | Billed annually; per user/month. · 10 mailboxes · unlimited active contacts and emails · 50 live data credits/month · email, LinkedIn, calls, SMS, WhatsApp semi-automation, and Zapier channels | $89 a month |
| AI SDR Enterprise | Contact us; billed annually. · Unlimited users · real-time B2B contacts · multichannel automation · unlimited mailboxes and warm-ups · custom playbooks and prompt engineering · CEO strategy calls | On request |
As reply.io lists them, read 5 Oct 2026. The maker's own page has the final word.
Verdict
Reply.io combines multichannel outreach, prospect data and AI SDR capabilities, with separate plans for email, agencies and AI SDR use. Compare the plan limits and billing terms with your campaign needs; the listed free trial lasts 14 days.
Facts from Reply.io's own pages
- AI SDR
- Jason, Reply’s AI SDR, is described as finding prospects, sending personalized messages, and managing responses. · reply.io, 5 Oct 2026
- Company
- Reply says it was founded in 2014, has offices in the US, Canada, and Ukraine, and operates with distributed teams. · reply.io, 5 Oct 2026
- Compliance
- Reply lists GDPR, UK GDPR, CCPA/CPRA, CASL, and other applicable privacy and communications laws in its compliance information. · reply.io, 5 Oct 2026
- Developer access
- Reply lists an API, MCP, and webhooks for connecting workflows and tools. · reply.io, 5 Oct 2026
- Founded
- 2014 · reply.io, 28 Sept 2026
- Headquarters
- Offices in the United States, Canada, and Ukraine · reply.io, 28 Sept 2026
- Integrations
- The pricing page names Salesforce, HubSpot, Pipedrive, Copper, and Close, and also lists Zapier, Make, and 100+ integrations. · reply.io, 5 Oct 2026
- Outreach features
- The platform supports multichannel sequences across email, LinkedIn, WhatsApp, SMS, calls, and other channels connected through Zapier. · reply.io, 5 Oct 2026
- Privacy
- Reply says it does not sell customer data and does not use customer data to train generalized AI or machine-learning models for other customers unless agreed in writing. · reply.io, 5 Oct 2026
- Product
- Reply describes itself as a sales engagement and cold email outreach platform for businesses, founders, marketers, sales teams, and SDR teams. · reply.io, 5 Oct 2026
- Prospect data
- Reply advertises access to more than 1 billion global B2B contacts with data and intent signals. · reply.io, 5 Oct 2026
- Security
- Reply states that data is protected using encrypted transport protocols and that production access is limited to authorized personnel. · reply.io, 5 Oct 2026
- Support
- The pricing FAQ says in-app chat support targets a response time under 15 minutes during operating hours of 2 AM–7 PM EST. · reply.io, 5 Oct 2026
- Trial
- Reply offers a 14-day free trial with access to core features including the B2B database, multichannel sequences, reports, API, integrations, and AI features. · reply.io, 5 Oct 2026
- Usage limits
- Email Volume plans are subject to a Fair Usage Policy that determines included mailboxes based on active-contact limits and overall usage. · reply.io, 5 Oct 2026
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