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Pabau

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What Pabau is

Pabau is practice management software for healthcare professionals, combining clinical records, appointment workflows, payments, and business administration. Teams can maintain structured clinical notes, prescriptions, lab requests and results, and patient records shared securely. Patients can use a portal to book or change appointments, submit forms and consent, and pay deposits or invoices. A waitlist can automatically offer cancelled slots to other patients. The business tools cover staff rotas, commissions, timesheets, inventory, reports, memberships, packages, email and SMS campaigns, and loyalty and referral programs. AI tools can turn consultations into structured notes, check prescriptions against patient records, and prepare clinical letters from those records. Pabau says it connects with more than 30 tools, such as Stripe, Xero, Google Calendar, Outlook, Zoom, HubSpot, Salesforce, Slack, and Reserve with Google. An open API supports appointment, patient record, invoice, and clinical form data, with Zapier and Make workflows also available. Pabau runs in a browser and has an iOS app; Pabau GO requires iOS 17 or later. Plans are paid from $62/user/mo, with no free plan or trial. New customers receive managed onboarding and data migration, plus live support described as available 24 hours a day.

Who it suits

Pabau suits healthcare practices that need clinical records, appointment booking, patient payments, and day-to-day business tools in one platform. Its plans accommodate teams from one user to 16 or more users, with unlimited patients across the listed plans.

What it does well

  • Patient portal supports booking, rescheduling, forms, consent, and payments.
  • Waitlist can fill cancelled appointment slots automatically.
  • AI tools draft clinical notes and letters and check prescriptions.
  • Connects with 30+ tools and supports an open API.
  • Managed onboarding, data migration, and 24-hour live support are offered.

What to know first

  • There is no free plan or free trial.
  • Pricing starts at $62/user/mo.
  • Pabau GO requires iOS 17 or later.

Limits

The Solo plan is for 1 user and includes unlimited patients. Pricing starts at $62/user/mo; plan prices depend on location and number of users, and there is no free plan or trial.

Plans

PlanBilled and limitsPrice
SoloPrice depends on location and number of users; contact Pabau for pricing. · 1 user · unlimited patientsOn request
MediumPrice depends on location and number of users; contact Pabau for pricing. · 4–5 users · unlimited patientsOn request
EnterprisePrice depends on location and number of users; contact Pabau for pricing. · 16+ users · unlimited patients · multi-location supportedOn request
TeamPrice depends on location and number of users; contact Pabau for pricing. · 2–3 users · unlimited patientsOn request
GroupPrice depends on location and number of users; contact Pabau for pricing. · 6–15 users · unlimited patientsOn request

As pabau.com lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit pabau.com.
  2. Choose a plan based on your team size: Solo, Team, Medium, Group, or Enterprise.
  3. Contact Pabau for plan pricing, which depends on location and number of users.
  4. Use managed onboarding and data migration when starting as a new customer.
  5. Access Pabau in a browser or use the iOS app; Pabau GO requires iOS 17 or later.

Verdict

Choose Pabau if your practice needs clinical documentation alongside scheduling, payments, and administrative tools. Its patient portal, automation options, and onboarding support may suit teams with varied workflows. Expect a paid subscription from $62/user/mo, and an iOS 17 or later requirement for Pabau GO.

Questions

How much does Pabau cost?

Pricing starts at $62/user/mo. Plan pricing depends on location and number of users, and Pabau asks customers to contact it for pricing.

Is there a free plan or trial?

No. Pabau has no free plan and no free trial.

Which platforms can I use?

Pabau is browser-based and has an iOS app. Pabau GO requires iOS 17 or later.

What do the plans include?

The listed plans range from Solo for 1 user to Enterprise for 16+ users, with unlimited patients. Enterprise supports multiple locations.

Does Pabau integrate with other tools?

Pabau says it integrates with 30+ tools, including Stripe, Xero, Google Calendar, Outlook, Zoom, HubSpot, Salesforce, Slack, and Reserve with Google. It also offers an open API and supports Zapier and Make workflows.

What support is available when starting?

New customers receive managed onboarding and data migration. Pabau describes free live support 24 hours a day, help articles, and on-demand training videos.

Facts from Pabau's own pages

AI features
Its AI tools generate structured clinical notes from consultations, run prescription safety checks against patient records, and draft clinical letters from those records. · pabau.com, 4 Oct 2026
API and automation
The open API supports reading and writing appointments, patient records, invoices, and clinical forms, and Pabau also supports Zapier and Make workflows. · pabau.com, 4 Oct 2026
Business tools
Pabau includes staff rotas, commissions, timesheets, inventory, reporting, memberships, packages, email and SMS campaigns, and loyalty and referral programs. · pabau.com, 4 Oct 2026
Clinical records
The platform supports structured clinical notes, prescriptions, lab requests and results, and securely shared patient records. · pabau.com, 4 Oct 2026
Founded
2012 · pabau.com, 23 Sept 2026
Headquarters
Skopje, North Macedonia · pabau.com, 23 Sept 2026
HIPAA support
Pabau offers a HIPAA compliance support toggle and security tools, while stating that the software alone does not make a business HIPAA compliant. · pabau.com, 4 Oct 2026
Hosting
Pabau says application data is hosted on DigitalOcean, with its primary production environment in London and another region in Singapore for APAC customers; patient files are stored on AWS in London. · pabau.com, 4 Oct 2026
Integrations
Pabau says it integrates with 30+ tools, including Stripe, Xero, Google Calendar, Outlook, Zoom, HubSpot, Salesforce, Slack, and Reserve with Google. · pabau.com, 4 Oct 2026
Platform access
Pabau is browser-based and has an iOS app; Pabau GO requires iOS 17 or later. · pabau.com, 4 Oct 2026
Purpose
Pabau is an all-in-one practice management platform for healthcare professionals, bringing clinical care, business operations, and patient engagement together. · pabau.com, 4 Oct 2026
Scheduling and payments
Patients can book and reschedule through a portal, complete digital forms and consent, and pay deposits and invoices; a waitlist can fill cancelled slots automatically. · pabau.com, 4 Oct 2026
Security
Pabau states that data at rest is encrypted with LUKS and AES-256, data in transit uses TLS 1.2 or higher, and backups are performed daily and retained for six months. · pabau.com, 4 Oct 2026
Support and onboarding
New customers receive managed onboarding and data migration, and Pabau describes free live support 24 hours a day, help articles, and on-demand training videos. · pabau.com, 4 Oct 2026

Where Pabau stands on Freedom251

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