Freedom251 › Primary Care EHR Software
Tebra
What Tebra is
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, electronic prescribing, electronic labs, scheduling, and telehealth. Billing tools cover claim creation and submission, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. AI tools support clinical notes, patient calls, billing claim review, and drafting replies to patient reviews. The cloud-based platform offers web access, a desktop Practice Management application, and mobile access; the mobile app does not support telehealth, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Plans are paid and priced per provider, with listed options from $199 a month to $799 a month. The company formed in 2021 when Kareo and PatientPop joined forces.
Who it suits
Tebra is designed for independent physician, non-physician, and therapy practices seeking clinical, billing, and patient communication workflows in one platform. Its web and desktop access may suit practices that do not want on-premise infrastructure.
What it does well
- Combines EHR, billing, scheduling, and patient communication.
- Includes electronic prescribing, labs, and telehealth.
- Patient Experience can include digital intake and reminders.
- Offers AI tools for notes, calls, and claim review.
What to know first
- No free plan is listed.
- Telehealth is not supported in the mobile app.
- Listed plans are priced per provider.
Limits
There is no free plan. The listed low-volume tiers are limited to 100 or fewer claims per month; low-volume plans are identified for non-physician and physician practices.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| EHR Starter — Physician | starting price per provider; fewer than 100 claims monthly · EHR · requires Billing Starter | $199 a month |
| Practice Essentials — Non-Physician, low volume | Starting at $199 / month; per provider · Low-volume tier: 100 or fewer claims per month · Clinical EHR · billing software · telehealth | $199 a month |
| Practice Essentials — Therapist, standard | $225 / month; per provider · Clinical EHR · billing software · telehealth | $225 a month |
| Practice Essentials — Therapist | per provider · clinical EHR · billing · telehealth | $225 a month |
| Practice Automation — Non-Physician, low volume | Starting at $249 / month; per provider · Low-volume tier: 100 or fewer claims per month · Practice Essentials · Patient Experience tools | $249 a month |
| Practice Automation — Therapist, standard | $299 / month; per provider · Practice Essentials · Patient Experience tools | $299 a month |
| Practice Automation — Therapist | per provider · Practice Essentials plus Patient Experience | $299 a month |
| Practice Essentials — Physician, low volume | Starting at $349 / month; per provider · Low-volume tier: 100 or fewer claims per month · Clinical EHR · billing software · telehealth | $349 a month |
The first 8 of 20 plans, as tebra.com lists them, read 21 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit the Tebra website.
- Choose a paid plan for the practice type and tier; listed plans are priced per provider.
- Use the web platform or desktop Practice Management application.
- For mobile access, use the listed mobile app; video appointments can be joined through a mobile browser.
Verdict
Tebra brings clinical, billing, and patient-facing workflows together for independent practices. Practices should account for per-provider plan pricing and the mobile app's telehealth limitation.
Questions
What does Tebra cost?
The listed paid starting price is $49/mo. Specific plans are priced per provider, from $199 a month for Practice Essentials — Non-Physician, low volume to $799 a month for Practice Automation — Physician, standard.
Does Tebra have a free plan?
No. Tebra is listed as a paid product.
Which platforms can I use?
The platform list includes Android, API, iOS, web and Windows. Tebra also describes a desktop Practice Management application and a mobile app listed for iPhone and iPad.
Does the mobile app support telehealth?
Telehealth is not supported in the Tebra mobile app. Users can join a video appointment through a mobile browser.
Who is Tebra for?
Tebra describes its platform as designed for independent healthcare practices, including physician, non-physician and therapy practices.
What support does Tebra offer?
Tebra offers a 24/7 virtual assistant. Customer Care phone hours are Monday through Friday, 5 AM to 4 PM Pacific Time.
Facts from Tebra's own pages
- AI tools
- Tebra offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. · tebra.com, 8 Oct 2026
- API
- Tebra publishes a SOAP Web Services API guide for third-party applications, with technical documentation and API FAQs delivered through its Help Center. · helpme.tebra.com, 21 Oct 2026
- Billing
- Billing capabilities include claim creation and tracking, eligibility checks, denial management, payment posting, patient billing and collections reporting. · tebra.com, 21 Oct 2026
- Clinical features
- Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. · tebra.com, 8 Oct 2026
- Cloud delivery
- Tebra describes its platform as cloud-based, with automatic updates and no on-premise infrastructure requirement. · tebra.com, 8 Oct 2026
- Company formation
- Tebra says Kareo and PatientPop joined forces to form Tebra in 2021. · tebra.com, 8 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Tebra Technologies, Inc. · crunchbase.com, 21 Oct 2026
- Company size
- LinkedIn lists Tebra as privately held with 501–1,000 employees. · linkedin.com, 21 Oct 2026
- Documentation
- The Help Center is organized into Platform, Clinical, Billing, Engage, Telehealth and Practice Growth sections and links to training, release notes and user guides. · helpme.tebra.com, 21 Oct 2026
- EHR
- The EHR supports patient histories, charting, AI-generated notes, electronic prescriptions, electronic labs, telehealth, provider scheduling and MACRA/MIPS support. · tebra.com, 21 Oct 2026
- FHIR API
- Tebra also publishes a FHIR API User Guide describing developer-portal app or backend-service registration. · tebra.com, 21 Oct 2026
- Founded
- Tebra was formed in 2021 when Kareo and PatientPop joined forces. · inc.com, 21 Oct 2026
- Funding and ownership
- Crunchbase classifies Tebra as a private-equity company and lists five funding rounds, including Series B, without displaying amounts. · crunchbase.com, 21 Oct 2026
- Headquarters
- Tebra lists its headquarters at 1111 Bayside Drive, Suite 270, Corona del Mar, California 92625. · tebra.com, 21 Oct 2026
- HIPAA
- Tebra says it supports HIPAA safeguards and provides a Business Associate Agreement for covered-entity customers. · tebra.com, 21 Oct 2026
- Hosting model
- Tebra states that it is fully cloud-based, with no customer servers to maintain, automatic updates and remote access. · tebra.com, 21 Oct 2026
- Integrations
- Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration. · tebra.com, 21 Oct 2026
- Licence
- Tebra is sold through provider-based subscriptions as a hosted service; the reviewed official pages do not publish an open-source licence. · tebra.com, 21 Oct 2026
- Limit: mobile app
- The Apple listing has a 1.8 rating and includes complaints about login failures and older-device compatibility. · apps.apple.com, 21 Oct 2026
- Limit: outages
- StatusGator recorded October 2026 reports of frozen, slow or unavailable service and lists more than 28 Tebra incidents since June 2026. · statusgator.com, 21 Oct 2026
- Limit: pricing and exports
- Capterra review excerpts mention expensive database-export fees and difficulties refunding patient overpayments. · capterra.com, 21 Oct 2026
- Limit: support responsiveness
- Trustpilot reviewers report slow ticket resolution, unreturned calls and difficulty reaching useful support after onboarding. · trustpilot.com, 21 Oct 2026
- Limit: workflow gaps
- GetApp reviewers report limited chart formatting, unreliable mobile-calendar synchronization and difficulties with controlled-substance setup. · getapp.com, 21 Oct 2026
- Marketing
- Practice marketing provides custom websites, profile management, AI review replies and AI insights for retention. · tebra.com, 21 Oct 2026
Where Tebra stands on Freedom251
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