Solventum 360 Encompass System

Solventum 360 Encompass System is a hospital revenue-cycle platform spanning coding, documentation integrity, auditing, revenue integrity and analytics. It is best suited to hospitals coordinating these functions across operational teams. Its broad workflow coverage is attractive, but custom pricing and a current limitation in autonomous inpatient coding make it important to match each module to the hospital’s needs.

Overview

The system covers billing through payments, with denial management and revenue analytics alongside coding and documentation workflows. That breadth can suit hospitals looking to connect reimbursement, compliance and operational decisions across teams; it is less compelling for buyers seeking a narrowly focused tool.

Hospitals can deploy it on premises or through Solventum Cloud Platform, powered by AWS. Solventum says the cloud offering has SOC 2-certified controls, 24/7 monitoring and incident response, and a 99.9% uptime SLA. Its security program is designed to protect patient data, maintain system integrity and address vulnerabilities. Customers can request technical materials, including an MDS², through their designated sales account manager, subject to review.

Key features

Coding workflows

Computer-Assisted Coding uses expert-guided AI to review documentation and annotations, then suggest codes for facility coding. It supports inpatient and outpatient workflows, making it relevant to teams that want assistance with coding review while retaining human judgment. Professional Coding suggests CPT and ICD-10-CM codes and supports coding teams with queries, smart code linking and custom edits.

Autonomous Coding automatically codes qualifying encounters and sends cases that fall outside its criteria or need review to people. That human review path is a practical safeguard, but inpatient stays are still coming soon for qualification, realized automation and accuracy in its care-setting results. Hospitals evaluating automation for inpatient work should not treat this module as a current solution for that need.

CDI, audit and analytics

The Clinical Documentation Integrity System combines electronic queries, prioritized worklists, reference materials, suggested queries and CDI edits. These features help CDI teams organize documentation work and focus attention, rather than treating queries as a separate process. The platform also includes audit and revenue integrity systems.

Performance Insights provides role-based dashboards, AI-assisted analysis and daily refreshed data. For teams that need to identify performance issues and prioritize follow-up, daily updates offer a useful operating cadence; the role-based approach is intended to serve different responsibilities without forcing every team into the same view.

Integrations and support

Solventum Connections Software interfaces 360 Encompass with major health information and electronic health record systems using web-to-web or DLL communication. The Autonomous Coding System also has established inbound and outbound interfaces as part of a unified enterprise platform. Health information systems phone support runs Monday through Friday, 7:30 a.m. to 8:30 p.m. ET; after-hours coverage is limited to Severity Level 1 critical issues. Customers also receive 24/7 access to online courses, forums, FAQs and resources through HIS Learning Nexus, based on their facility product license.

Pricing

Solventum™ 360 Encompass™ System: custom pricing. The plan is a hospital revenue-cycle platform, and buyers must contact Solventum for details. No seat, usage or contract terms are provided, so hospitals should establish the scope and commercial terms for their intended modules and deployment before comparing costs.

Platforms

Supported platforms include Android, iOS, Linux, macOS and Windows, as well as API, extension, self-hosted and web options. The choice between on-premises and Solventum Cloud Platform gives hospitals different deployment paths, while the stated cloud uptime SLA may matter to teams weighing hosted operations.

Who it's for

The system is aimed at hospital coding, CDI, finance and revenue-cycle, HIM and compliance, and IT and analytics teams. It is a stronger fit for organizations coordinating several revenue-cycle workflows than for buyers who only need one coding function. Hospitals prioritizing autonomous inpatient coding should wait until that capability is available for inpatient stays or consider another approach for that requirement.

Pros and cons

• Broad revenue-cycle scope: coding, CDI, auditing, revenue integrity, denial management and analytics sit within one platform, which suits hospitals coordinating work across departments.
• Multiple coding support models: computer-assisted and professional coding support staff, while autonomous coding can handle qualifying encounters and route exceptions for review.
• Flexible deployment: hospitals can choose on-premises or AWS-powered cloud hosting, with Solventum stating a 99.9% cloud uptime SLA.
• Inpatient automation gap: autonomous inpatient stays remain a coming-soon capability, limiting its fit for hospitals seeking that specific automation today.
• Custom pricing: buyers need to contact Solventum to assess cost, making early budget comparisons harder.
• Limited after-hours phone support: outside stated weekday hours, coverage is restricted to Severity Level 1 critical issues.

Alternatives

For a broader selection of products in this category, browse Revenue Cycle Management Software.

• InterSystems IRIS is worth considering if a free Community Edition and a free trial are central to evaluating a paid platform; its free plan costs nothing, though AWS infrastructure costs may apply.
• Mirth Connect may suit research teams at a non-profit institution seeking a complimentary license for active studies; it also offers a free plan.
• GetMax offers a free-to-try AI coding demo with no sign-in, timer or card, making it an option for exploring coding assistance; users should not submit identified patient data.
• ENTER may fit buyers looking for a desktop AI assistant, with CTRL ENTER priced at $99 a month per seat in the ROI calculator.
• Optum Global EAP is an alternative for organizations seeking an employee assistance program rather than a hospital revenue-cycle system.
• Oracle Health Revenue Cycle is another paid revenue-cycle product; contact Oracle for pricing.
• Quadax is another paid option with API and web platforms.
• AKASA Platform is another paid option with API and web platforms.

Verdict

Solventum 360 Encompass System is a strong candidate for hospitals that want coding, CDI, audit, revenue integrity and analytics workflows under one platform. Its mix of coding support, exception routing and deployment options is the main reason to choose it. Look elsewhere or defer a decision if autonomous inpatient coding is essential now, and contact Solventum to determine whether its custom-priced scope fits the budget.