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TherapyNotes

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What TherapyNotes is

TherapyNotes is an online practice management and electronic health record system for behavioral health practices. It brings scheduling, documentation, and billing together and supports one-time and recurring appointments. Every plan includes a client portal, secure messaging for clients and staff, basic telehealth for up to two participants, and unlimited clients, appointments, notes, and file storage. Solo costs $69 a month for one user. Group costs $79 a month for the first clinician and $50 a month for each additional clinician. Enterprise uses the same rates as Group and requires at least 30 users. A 30-day trial is available. Optional billing features include electronic and paper claims, electronic remittance advice, and real-time eligibility verification, with per-use charges. Premium Telehealth costs $15/month per clinician and supports up to 16 participants. Mobile apps for iOS/iPadOS and Android provide an agenda, patient directory, secure messaging, notifications, and offline access to some information, but omit notes, billing, reports, and portal features. Mobile clinicians can access only their own agenda.

Who it suits

TherapyNotes is aimed at behavioral health practices, including private practices, agencies, and clinics that actively see clients. Its plans cover solo and group clinicians, while Enterprise requires at least 30 users.

What it does well

  • Scheduling, documentation, and billing are integrated.
  • Every plan includes unlimited clients, appointments, notes, and storage.
  • Basic telehealth is included.
  • 24/7 phone and email support comes with every plan.

What to know first

  • No free plan; the trial lasts 30 days.
  • Optional billing features have per-use charges.
  • Mobile app excludes notes, billing, reports, and portal features.
  • Mobile clinicians can access only their own agenda.

Limits

The $9.00 per month Secure storage plan preserves access to existing records and billing history, but does not allow creating appointments, notes, or patients; the portal and listed billing features are disabled. Basic telehealth supports up to two participants; Premium Telehealth is $15/month per clinician and supports up to 16.

Plans

PlanBilled and limitsPrice
Solo$69/month for a single user · Single user · unlimited clients, appointments, notes, and file storage$69 a month
EnterpriseSame rates as Group; requires at least 30 users · At least 30 users · designated account manager for qualifying accounts$79 a month
Group$79/month for the first clinician, $50/month per additional clinician · Unlimited non-clinical users · unlimited clients, appointments, notes, and file storage$79 a month
Secure storage$9/month for the first user and $3/month per additional user · Existing records and billing history remain accessible · cannot create appointments, notes, or patients · portal and listed billing features disabled$9 a month

As therapynotes.com lists them, read 11 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the TherapyNotes website.
  2. Choose a plan: Solo is $69.00 per month for one user, Group is $79.00 per month for the first clinician and $50.00 per month per additional clinician, or Enterprise is $79.00 per month at Group rates and requires at least 30 users.
  3. Start the 30-day trial.
  4. Use the web service or access TherapyNotes Mobile on iOS/iPadOS or Android.
  5. Add Premium Telehealth for $15/month per clinician if you need support for up to 16 participants.

Verdict

TherapyNotes combines practice workflows with included portal, messaging, and basic telehealth features. Review its per-use billing charges and mobile app limits alongside the plan rates before choosing.

Questions

Is TherapyNotes free?

No. It is a paid service, and a 30-day trial is available.

How much do the plans cost?

Solo costs $69.00 per month for one user. Group costs $79.00 per month for the first clinician and $50.00 per month per additional clinician. Enterprise is $79.00 per month at the same rates as Group and requires at least 30 users.

Which platforms does TherapyNotes support?

TherapyNotes is available on the web, Android, and iOS. The mobile app is available for iOS/iPadOS and Android.

What does the mobile app include?

It provides an agenda, patient directory, secure messaging, notifications, and offline access to some information. It does not include notes, billing, reports, or portal features, and clinicians can access only their own agenda.

Does TherapyNotes include telehealth?

Yes. Basic telehealth is included and supports up to two participants. Premium Telehealth costs $15/month per clinician and supports up to 16 participants.

Can I use electronic insurance billing?

Optional billing features include electronic claims, paper claims, electronic remittance advice, and real-time eligibility verification. These features have per-use charges.

Facts from TherapyNotes's own pages

Clinical workflow
The service integrates scheduling, documentation, and billing, and supports one-time and recurring appointments. · support.therapynotes.com, 11 Oct 2026
Founded
2010 · therapynotes.com, 28 Sept 2026
Health information exchange
TherapyNotes lists HealthConnex in North Carolina and Connie in Connecticut as supported HIE registries for basic encounter data submissions. · support.therapynotes.com, 11 Oct 2026
Included features
Every plan includes a client portal, secure client and staff messaging, basic telehealth, unlimited clients, appointments, notes, and file storage. · support.therapynotes.com, 11 Oct 2026
Insurance billing
Optional billing features include electronic claims, paper claims, electronic remittance advice, and real-time eligibility verification, with per-use charges listed on the pricing page. · support.therapynotes.com, 11 Oct 2026
Mobile app
TherapyNotes Mobile is available for iOS/iPadOS and Android and provides agenda, patient directory, secure messaging, notifications, and offline access to some information. · support.therapynotes.com, 11 Oct 2026
Mobile limitation
The mobile app does not include notes, billing, reports, or portal features, and clinicians can access only their own agenda. · support.therapynotes.com, 11 Oct 2026
Prescribing integration
TherapyNotes offers integrated ePrescribe functionality, and its help article describes the ePrescribe interface as DrFirst. · support.therapynotes.com, 11 Oct 2026
Purpose
TherapyNotes is an online practice management and EHR system for behavioral health practices. · therapynotes.com, 11 Oct 2026
Security
TherapyNotes says its software incorporates safeguards designed to satisfy applicable HIPAA Privacy and Security Rule requirements, including encrypted communications and database, backups, access controls, and activity logging. · support.therapynotes.com, 11 Oct 2026
Support
The pricing page lists 24/7 phone and email support with every plan. · support.therapynotes.com, 11 Oct 2026
Telehealth
Basic telehealth is included and supports up to two participants; Premium Telehealth is listed at $15/month per clinician and supports up to 16 participants. · support.therapynotes.com, 11 Oct 2026
Who it serves
Standard subscriptions are described for private practices, agencies, clinics, and other for-profit organizations that actively see clients. · support.therapynotes.com, 11 Oct 2026

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