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Listrak

by Listrak

Paid APIExtensionWeb

Visit Listrak Alternatives Pricing

Listrak's own site

What Listrak is

Listrak is a cross-channel marketing platform designed for retailers and ecommerce brands. It combines customer data and identity resolution with engagement across email, SMS, MMS, RCS, push notifications, web, and social audiences. Its data tools bring zero- and first-party data into a customer view for targeting and real-time activation. Journey automation covers welcome messages, cart and browse abandonment, loyalty, post-purchase follow-ups, replenishment, product alerts, transactional messages, and custom events. Listrak Intelligence includes AI-supported recommendations, predictive segmentation, send-time optimization, dynamic content, and other tools. Experience Builder provides personalized popups, targeting, landing pages, preference centers, and experimentation. Reporting includes campaign performance, journey engagement and conversions, deliverability, revenue impact, and split tests. Integrations include ecommerce platforms, CRMs, CDPs, loyalty, reviews, and payment providers; developers can use REST APIs, JavaScript integrations, and webhooks. The platform is available on the web and through an extension and API. Listrak lists HTTPS with TLS 1.2, AES-256 encryption at rest, SAML single sign-on, and required two-factor authentication among its security measures. Pricing is tailored to the program and available by contacting Listrak or requesting a demo.

Who it suits

Listrak is intended for retailers and ecommerce brands that want to coordinate customer data and marketing across several channels. Its automation, integrations, and developer tools may suit teams with established commerce and customer systems.

What it does well

  • Supports email, mobile, push, web, and social audiences
  • Automates abandonment, loyalty, and replenishment journeys
  • Includes predictive segmentation and product recommendations
  • Offers REST APIs, JavaScript integrations, and webhooks

What to know first

  • Pricing details require contacting Listrak
  • No trial terms are listed

Plans

PlanBilled and limitsPrice
Experience BuilderStandard, Plus, and Premium tiers · pricing tailored to your programOn request
Listrak platformPricing details provided by contacting Listrak or requesting a demoOn request

As listrak.com lists them, read 10 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://www.listrak.com/
  2. Talk to an expert or request a demo
  3. Discuss the program and pricing with Listrak
  4. Review relevant commerce, CRM, CDP, or payment integration options
  5. Use implementation support and developer tools for connections

Verdict

Listrak combines customer data, journey automation, personalization, and reporting across marketing channels. Buyers should contact the company for a demo and pricing tailored to their program.

Questions

How is Listrak priced?

Listrak is a paid platform. Pricing is tailored to the program and provided by contacting Listrak or requesting a demo.

Who is Listrak for?

Listrak describes its platform as purpose-built for retailers and ecommerce brands.

Which channels does Listrak support?

It supports email, mobile SMS/MMS/RCS, push notifications, web, and social audiences.

What developer tools does Listrak provide?

Developer tools include REST APIs for contacts, messages, and data sync, JavaScript website integrations, and webhooks.

What commerce integrations are listed?

Options include Shopify Plus, Adobe Commerce, BigCommerce, and Salesforce Commerce Cloud, along with reviews and UGC, loyalty, CDPs, CRMs, and payment providers.

Who makes Listrak?

Listrak is made by Listrak, established in 1999 and headquartered in Lititz, Pennsylvania, United States.

Facts from Listrak's own pages

AI and personalization
Features include AI-powered product and content recommendations, predictive segmentation, send-time optimization, and dynamic content. · listrak.com, 10 Oct 2026
AI features
Listrak Intelligence includes AI-powered product and content recommendations, predictive segmentation, an SMS assistant, replenishment, send-time optimization, dynamic content, and coupon management. · listrak.com, 9 Oct 2026
Analytics
Reporting includes campaign, journey, mobile, email, deliverability, and revenue performance measurements. · listrak.com, 10 Oct 2026
Authentication
The security policy describes SAML single sign-on, mandatory two-factor authentication for platform login, and account lockout after repeated failed attempts. · gxp.listrak.com, 10 Oct 2026
Automation
Journey Hub supports cross-channel journeys and triggered campaigns, including abandonment and replenishment messaging. · listrak.com, 10 Oct 2026
Channels
The platform supports email, SMS, MMS, RCS, push notifications, web, and social audiences. · listrak.com, 10 Oct 2026
Company history
Listrak says it was established in 1999. · sms.listrak.com, 10 Oct 2026
Compliance support
Listrak says its team provides strategic guidance, compliance expertise, and ongoing support to clients. · listrak.com, 9 Oct 2026
CRM integrations
multiple · listrak.com, 20 Sept 2026
Customer data
Listrak unifies customer data and identities into profiles used for segmentation and cross-channel activation. · listrak.com, 10 Oct 2026
Customer journeys
Yes · listrak.com, 20 Sept 2026
Developer access
Developer tools include REST APIs, JavaScript website integrations, webhooks, and developer documentation. · listrak.com, 10 Oct 2026
Email automation
Yes · listrak.com, 20 Sept 2026
Email compliance
The email platform page lists compliance support for GDPR, CCPA, CAN-SPAM, and evolving privacy requirements. · listrak.com, 10 Oct 2026
Lead capture forms
Yes · listrak.com, 20 Sept 2026
Headquarters
Listrak lists its headquarters at 100 West Millport Road, Lititz, Pennsylvania 17543. · listrak.com, 9 Oct 2026
Integrations
Listrak lists Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, loyalty, CRM, CDP, review, and payment integrations. · listrak.com, 10 Oct 2026
Journey automation
Journey automation includes welcome and activation, cart and browse abandonment, loyalty and post-purchase journeys, replenishment, product alerts, transactional messages, and custom events. · listrak.com, 9 Oct 2026
Lead scoring
Yes · listrak.com, 20 Sept 2026
Personalization tools
Experience Builder supports personalized popups, real-time targeting, content customization, experimentation, landing pages, and preference centers. · listrak.com, 9 Oct 2026
Pricing and trial
The opened official pages direct visitors to talk to an expert or get a demo and do not state plan prices or trial terms. · listrak.com, 9 Oct 2026
Product
Listrak is a cross-channel marketing platform purpose-built for retailers and ecommerce brands. · listrak.com, 10 Oct 2026
Security
The security policy states that platform and API communications use HTTPS with TLS 1.2 and data at rest is encrypted with AES-256. · gxp.listrak.com, 10 Oct 2026
Security and scale
Listrak says its owned infrastructure delivers billions of cross-channel messages and is designed for reliability, security, and scalability. · listrak.com, 9 Oct 2026

Where Listrak stands on Freedom251

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