Level.io is a cloud RMM platform for small IT teams and managed service providers managing endpoint fleets. It monitors CPU, memory, disk, and service health, with checks at intervals under a minute and configurable threshold alerts. Automations combine triggers, conditions, and actions to run repeatable work across selected devices or fleets. Level patches operating systems and third-party apps on Windows, macOS, and Linux, with scheduled and staged rollouts. Technicians can connect to those devices from a browser without a separate viewer. The free plan covers the first 10 devices with all features included. Paid service costs 2.00 USD per month per device, billed month-to-month without an annual commitment; billing starts at 11 devices, and the peak device count is billed. Level does not include ticketing or a PSA, and its security posture signals do not replace endpoint protection tools. It lists integrations including ConnectWise PSA, HaloPSA, and Hudu. Founded in 2019, Level is headquartered in Asheville, North Carolina.
Who it is for
Level.io suits small IT teams and MSPs that need monitoring, patching, automation, and remote access across Windows, macOS, and Linux fleets. Teams needing ticketing or a PSA must connect existing tools or use the API.
What is good
- Free plan covers the first 10 devices
- Monitors device resources and service health
- Automates repeatable work across selected fleets
- Patches operating systems and third-party apps
- Browser-based remote access needs no separate viewer
What to know first
- No built-in ticketing or PSA
- Paid billing begins at 11 devices
- Does not replace endpoint protection tools
Verdict
Level.io brings monitoring, patching, automation, and remote access together for endpoint fleets, with the first 10 devices free. Teams should account for the per-device billing threshold and use separate tools for ticketing, PSA, and endpoint protection.
Level.io plans and pricing
All plansCompared on remote monitoring and management software
- Free plan
- Yes
- Paid from
- $2/mo
- Patch management
- Yes
- Unattended remote access
- Yes
- Script automation
- Yes
- Multi-tenant management
- Yes
- Deployment model
- cloud
- Supported operating systems
- Windows, macOS, Linux
