MSP360 RMM is a cloud service for MSPs and IT teams managing Windows, macOS and Linux endpoints. It monitors CPU, memory and available disk space in real time and can alert teams to endpoint conditions. A central console manages operating system updates across those platforms as well as third-party application updates. Group Action Tasks can install software, run updates or execute scripts across multiple devices on demand or on a schedule. Browser-based remote access connects to Windows and macOS devices at no additional cost. RMM alerts can create tickets automatically in the built-in ticketing system, which is included with Community Edition. That free edition has no time limit and covers up to 50 endpoints for MSPs serving external clients; it is not intended for internal IT departments. The paid plan costs $1.75 per endpoint/month, billed per endpoint monthly, and volume discounts apply at 25 endpoints. A 15-day free trial is available. Community support includes documentation and community resources, while paid support includes 24/7/365 live technical support. MSP360 says the service uses encrypted connections.
Who it is for
MSP360 RMM suits MSPs and IT teams that manage Windows, macOS or Linux endpoints. Community Edition is specifically for MSPs serving external clients, not internal IT departments.
What is good
- Real-time monitoring includes CPU, memory and disk space
- Manages OS and third-party application updates
- Runs scripts across multiple devices
- Alerts can create built-in ticketing system tickets
What to know first
- Community Edition is limited to 50 endpoints
- Community Edition is not intended for internal IT
- Remote access connects to Windows and macOS devices
Verdict
MSP360 RMM combines endpoint monitoring, update management, remote access and automation in a cloud service. Community Edition has clear audience and endpoint limits; the paid plan is $1.75 per endpoint/month.
MSP360 RMM plans and pricing
All plansCompared on remote monitoring and management software
- Free plan
- Yes
- Paid from
- $1.75/mo
- Patch management
- Yes
- Unattended remote access
- Yes
- Script automation
- Yes
- Multi-tenant management
- Yes
- Deployment model
- cloud
- Supported operating systems
- Windows, macOS, Linux
