Xcellerate RMM is an open-core remote monitoring and management platform for managed service providers and internal IT teams. It monitors, manages, and secures Windows, macOS, and Linux endpoints, with self-hosted and RMM Labs-hosted deployment options. Agents gather CPU, memory, disk, network, service, and event-log metrics; alerts can be sent by email, push notification, webhook, or PSA ticket. Inventory covers hardware, software, database instances, scheduled tasks, certificates, and active listener ports. Patch controls include approvals, deferrals, and update rings, while AppDeploy distributes software through package managers such as winget and Chocolatey. Remote tools include RustDesk-based desktop access, background services, terminal, and file access. The free Community plan is self-hosted and includes unlimited devices and technicians. Cloud costs €1.25 per device per month, with the first 10 devices free forever; it includes hosting, backups, automatic updates, email support, and EU data residency. The platform also provides a REST API and built-in and marketplace connectors.
Who it is for
It suits managed service providers and internal IT teams managing Windows, macOS, or Linux endpoints. Teams can choose self-hosting or a cloud-hosted option.
What is good
- Community plan includes unlimited devices and technicians.
- First 10 Cloud devices are free forever.
- Patch strategies support approvals and update rings.
- Remote access includes terminal and file access.
- SSO and MFA are included in the free core.
What to know first
- Community deployment is self-hosted.
- Cloud is billed per device per month.
- Community support is through the forum and documentation.
Verdict
Xcellerate RMM pairs endpoint management and patching with remote access, inventory, and network tools. The free Community option is self-hosted, while Cloud charges per device after the first 10 free devices.
Xcellerate RMM plans and pricing
All plansCompared on remote monitoring and management software
- Free plan
- Yes
- Managed endpoints
- 10 endpoints
- Patch management
- Yes
- Unattended remote access
- Yes
- Script automation
- Yes
- Multi-tenant management
- Yes
- Deployment model
- hybrid
- Supported operating systems
- Windows, macOS, Linux
