NetLock RMM is a remote monitoring and management platform for endpoints, available as self-hosted software or through the vendor's cloud service. The cloud platform is hosted in Germany, North America, or Australia. Native agents are listed for Windows, Linux, macOS, and Android, with a browser-based console. Remote tools include desktop control, shell access, file management, event log viewing, and encrypted relay tunnels. Monitoring and automation cover sensors, alerts, scheduled jobs, scripts, patch management, and software deployment. Its ticket system handles end-user or inbound email requests and includes ticket history, time tracking, and an SLA engine. Integrations include SMTP, Microsoft Teams webhooks, Telegram, ntfy.sh, generic webhooks, identity providers, software catalogues, and AI providers; the server also exposes a REST API. The maker describes encrypted server-agent communication and outbound-only agent connections. Community Edition is 0.00 EUR per free for up to 25 devices. Pro costs 55.00 EUR per month, with cloud plan pricing differing; a 14-day trial is listed.
Who it is for
NetLock RMM suits teams managing endpoints across supported operating systems that need remote access, monitoring, automation, and ticketing. Its self-hosted and cloud deployment options serve teams with different hosting preferences.
What is good
- Self-hosted and cloud deployment options
- Remote desktop, shell, and file management
- Patch management and script automation
- Built-in ticket history, time tracking, and SLA engine
- Free Community Edition for up to 25 devices
What to know first
- Pro cloud pricing differs
- Community Edition is limited to 25 devices
Verdict
NetLock RMM combines endpoint management, remote tools, automation, and ticket handling, with both self-hosted and cloud options. The free edition has a 25-device limit, and the maker notes that cloud plan pricing differs.
NetLock RMM plans and pricing
All plansCompared on remote monitoring and management software
- Free plan
- Yes
- Managed endpoints
- 10 endpoints
- Patch management
- Yes
- Unattended remote access
- Yes
- Script automation
- Yes
- Multi-tenant management
- Yes
- Deployment model
- hybrid
- Supported operating systems
- Windows, Linux, macOS, Android
