Best Freshworks Freddy AI Agent Alternatives in 2026

20 apps from AI customer service agents ranked against Freshworks Freddy AI Agent on the same published basis.

  1. 1Freshworks Freddy AI Agent vs Webex App
  2. 2Freshworks Freddy AI Agent vs Stept
  3. 3Freshworks Freddy AI Agent vs Voiceflow
  4. 4Freshworks Freddy AI Agent vs Agentforce Vibes
  5. 5Freshworks Freddy AI Agent vs Klaviyo
  6. 6Freshworks Freddy AI Agent vs OpenServe
  7. 7Freshworks Freddy AI Agent vs Yellow.ai
  8. 8Freshworks Freddy AI Agent vs ChatterMate
  9. 9Freshworks Freddy AI Agent vs Dalo
  10. 10Freshworks Freddy AI Agent vs Enjo AI Support Agent
  11. 11Freshworks Freddy AI Agent vs Freshdesk
  12. 12Freshworks Freddy AI Agent vs Weav
  13. 13Freshworks Freddy AI Agent vs Gorgias
  14. 14Freshworks Freddy AI Agent vs Kustomer
  15. 15Freshworks Freddy AI Agent vs Pega Customer Service
  16. 16Freshworks Freddy AI Agent vs Zowie
  17. 17Freshworks Freddy AI Agent vs AgentDesk
  18. 18Freshworks Freddy AI Agent vs Decagon
  19. 19Freshworks Freddy AI Agent vs Ema Customer Support AI Employee
  20. 20Freshworks Freddy AI Agent vs Kore.ai

Freshworks Freddy AI Agent alternatives compared

#AppScoreFree planFromRuns on
1Webex App6.7Free planFreeAndroid, iOS, Mac, Web, Windows
2Stept6.6Free plan$19/moAPI, Browser, Linux, Mac, self-hosted, Web, Windows
3Voiceflow6.5Android, API, iOS, Web
4Agentforce Vibes6.4Free plan$125/moAndroid, API, Browser, iOS, Linux, Mac, Web, Windows
5Klaviyo6.4Free planFreeWeb
6OpenServe6.4Free planself-hosted, Web
7Yellow.ai6.4Free planFreeWeb, iOS, Android
8ChatterMate6.3Free plan$19/moWeb
9Dalo6.3Free plan$10/moWeb
10Enjo AI Support Agent6.3Free plan$95/moself-hosted, Web
11Freshdesk6.3Free plan$19/moAPI
12Weav6.2Free plan$29/moWeb
13Gorgias5.5Android, API, Browser, iOS, Web
14Kustomer5.5Android, API, iOS, Web
15Pega Customer Service5.5Android, API, iOS, self-hosted, Web
16Zowie5.5Android, API, iOS, self-hosted, Web
17AgentDesk5.4API, self-hosted, Web
18Decagon5.4API, Web
19Ema Customer Support AI Employee5.4API, self-hosted, Web
20Kore.ai5.4API, self-hosted, Web
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Questions about Freshworks Freddy AI Agent alternatives

What is the best alternative to Freshworks Freddy AI Agent?

Webex App, number 1 in AI customer service agents with a score of 6.7 out of 10. The others here: Stept, Voiceflow, Agentforce Vibes and 16 more.

What is the best free alternative to Freshworks Freddy AI Agent?

Webex App is the best-ranked alternative with a free plan. 11 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.