ClubOS

What ClubOS is

ClubOS is gym CRM and member management software for handling the membership journey, from sign-up through billing. Its CRM tools cover lead capture, prospect engagement, sales follow-up, automated marketing, member onboarding and retention, analytics, and digital waivers. For day-to-day operations, member management includes scheduling, check-in, point of sale, inventory, billing, attendance tracking, facility access, and employee timeclock. Members can use the app to book or cancel classes, reserve equipment or spots, view club announcements, make payments, and refer friends. A custom-branded app is available to customers using Member Management or ClubOS ONE. ClubOS ONE combines CRM and member management and billing features with single sign-on and unified prospect and member profiles. The member app uses individually generated QR check-in codes; staff can verify membership at the desk if a member cannot show a code. ClubOS lists connections to services including Brivo, Passport, HubSpot, EGYM, Fitbit-related tools, and other marketing, access-control, analytics, and fitness services. Recurring billing and payment processing are powered by ASF Payment Solutions and integrated into the platform. ClubOS is available on web, Android, and iOS, and serves gyms, fitness clubs, martial arts studios, multi-location operators, and franchises. Paid service starts at $149/mo; there is no free plan.

Who it suits

ClubOS suits fitness clubs, martial arts studios, and gyms that need tools for both prospect follow-up and member operations. Its features and stated audience also cover multi-location operators and franchises.

Limits

There is no free plan, and the listed package details do not state individual plan prices. The paid starting price is $149/mo.

Getting started

1. Visit the ClubOS website.
2. Review the CRM, Member Management, and ClubOS ONE packages.
3. Contact ClubOS through the demo call to action to discuss a package.
4. Use the Help Center or contact support for onboarding, training resources, or data migration assistance.

Verdict

Choose ClubOS if your fitness business needs prospect CRM and member operations in one platform, with mobile member tools and multi-location support. Consider the paid starting price and the fact that the listed package details do not give separate plan prices.