Gleantap

Name: Gleantap
Price: 299 USD

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What Gleantap is

Gleantap is customer engagement software for B2C brands that combines customer data with automated outreach across channels. Its features include marketing automation, sales CRM, AI-agent customer support, loyalty and gamification, and reputation management. An omnichannel inbox keeps email, text messages, Instagram DMs, phone calls, and live chats with conversation history. Teams can build customer journeys and personalized campaigns from behavior and profile data. The Agentic MCP Server connects with Claude, ChatGPT, Gemini, and other compatible tools while following role and location permissions. Listed integrations include Mindbody, ABC Fitness, Shopify, HubSpot, Google AdWords, Facebook, and RingCentral. The REST API uses HTTPS and JSON with API-secret or OAuth 2.1 authentication, but has no sandbox, so requests affect real accounts. Engage costs $299 a month and Scale $499 a month, each with an annual commitment. A free trial is listed, but there is no free plan.

Who it suits

Gleantap is designed for B2C brands, including fitness, healthcare, retail, salons and spas, family entertainment, and sports clubs. It suits teams needing multichannel campaigns, CRM, automation, and attribution reporting.

What it does well

Omnichannel inbox with conversation history
AI agents and MCP integrations
Behavior-based customer journeys
REST API with OAuth 2.1
Onboarding and migration assistance

What to know first

No free plan
API has no sandbox environment
SMS charges are pay per use
Contact limits apply on Engage and Scale

Plans

Plan	Billed and limits	Price
Launch	500 active contacts · Additional contacts: $29 per 5,000 · SMS pay per use	On request
Launch	500 active contacts · Additional contacts: $29 per 5,000 · SMS pay per use	On request
Engage	Annual commitment; month-to-month is 15% higher · Per location · 1,000 active contacts · Additional contacts $29 per 5,000 · SMS pay per use: $0.015 US, $0.05 GB, $0.06 Other	$299 a month
Scale	Annual commitment; month-to-month is 15% higher · Per location · 10,000 active contacts · Additional contacts $29 per 5,000 · SMS pay per use: $0.015 US, $0.05 GB, $0.06 Other	$499 a month
Enterprise	Unlimited active contacts · SMS pay per use: $0.015 US, $0.05 GB, $0.06 Other · Dedicated infrastructure	On request
Agentic MCP Server add-on	Per location · Available on every plan	$49 a month

As gleantap.com lists them, read 20 Sept 2026. The maker's own page has the final word.

Verdict

Gleantap combines engagement, CRM, support, loyalty, and campaign automation for B2C operations. Buyers should review annual commitments, contact allowances, SMS usage charges, and the production-only API behavior.

Facts from Gleantap's own pages

AI integration: The Agentic MCP Server works with Claude, ChatGPT, Gemini, and other MCP-compatible AI tools, acting with each user's role and location permissions. · gleantap.com, 12 Oct 2026
API: The Gleantap v3 REST API uses HTTPS and JSON to read and write account data, and supports API-secret or OAuth 2.1 authentication. · developers.gleantap.com, 12 Oct 2026
API limitation: The API documentation states there is no sandbox, so requests run against the real account and sends reach real people. · developers.gleantap.com, 12 Oct 2026
Audience: Gleantap presents the product for B2C brands and lists industries including fitness, healthcare, retail, salons and spas, family entertainment, and sports clubs. · gleantap.com, 12 Oct 2026
Automation: Gleantap says teams can build customer journeys and personalized campaigns using customer behavior and profile data. · gleantap.com, 12 Oct 2026
Compliance: HIPAA compliance is listed as a Scale plan feature. · gleantap.com, 12 Oct 2026
Core features: The platform includes marketing automation, sales CRM, customer support with AI agents, loyalty and gamification, and reputation management. · gleantap.com, 12 Oct 2026
Free plan: No · gleantap.com, 20 Sept 2026
Integrations: The partner directory lists services including Mindbody, ABC Fitness, Shopify, HubSpot, Google AdWords, Facebook, and RingCentral. · gleantap.com, 12 Oct 2026
Limits: The Engage plan includes 1,000 active contacts and Scale includes 10,000; contacts messaged in a billing month count toward the limit, with overages charged at $29 per 5,000. · gleantap.com, 12 Oct 2026
Messaging: Its omnichannel inbox handles email, text messages, Instagram DMs, phone calls, and live chats with conversation history. · gleantap.com, 12 Oct 2026
Onboarding: Gleantap says its customer success team can help with onboarding, migration, platform setup, and campaign or flow creation. · gleantap.com, 12 Oct 2026
Product: Gleantap describes itself as AI-powered customer engagement software for B2C brands that unifies customer data and automates engagement across channels. · gleantap.com, 12 Oct 2026
Security: The privacy policy says Gleantap implements technical and organizational safeguards to protect personal information, while noting that it cannot guarantee absolute security. · gleantap.com, 12 Oct 2026
Support: The pricing page says support is available by email and live chat, typically responds within a couple of hours, and customers can request a call with Customer Success. · gleantap.com, 12 Oct 2026