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TouchPoint
What TouchPoint is
TouchPoint is a church management system for large and growing churches managing complex ministries. Its database links member and family profiles with activities, communication, giving, roles, ministry touchpoints, and engagement. Real-time scoring highlights involvement and people who may need outreach. Process Builder automates visitor follow-up, onboarding, member tracking, and pastoral care. Churches can use native giving or an outside provider. Communications include targeted email, text messages, mobile push notifications, and analytics. Configurable check-in stations, dashboards, and three child checkout methods support children’s ministry. Group management, event registration, volunteer scheduling, and a branded mobile app are included. REST APIs support data access, authentication, and single sign-on. The annual plan starts at 6000.00 USD, with active-record pricing, unlimited users, groups, and events; no free plan is listed.
Who it suits
TouchPoint is aimed at large churches and organizations coordinating complex ministries, communications, giving, events, volunteers, and child check-in. It is also suited to teams needing APIs and a branded mobile app.
What it does well
- Connects member, family, ministry, and giving records
- Automates recurring ministry workflows
- Supports targeted email, SMS, and push notifications
- Includes child check-in and checkout options
- Provides unlimited users, groups, and events
What to know first
- No free plan is listed
- Starting price is $6,000 a year
- Branded mobile app is not standalone
- Pricing depends on active records
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| TouchPoint | Annually; starting price, with pricing based on active records · Unlimited users · unlimited groups and events · active-record pricing | $6,000 a year |
As touchpointsoftware.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
TouchPoint brings church records, ministry workflows, communication, giving, and check-in into one system. Its paid, active-record pricing and focus on large churches make fit important to assess.
Facts from TouchPoint's own pages
- API
- TouchPoint documents REST APIs for reading and writing data, authenticating users, and single sign-on with external sites. · docs.touchpointsoftware.com, 8 Oct 2026
- Check-in
- The check-in suite supports configurable stations, dashboards, and three checkout methods for children. · touchpointsoftware.com, 8 Oct 2026
- Communications
- The platform supports targeted email, text messaging, and mobile push notifications, with communication analytics described on its features page. · touchpointsoftware.com, 8 Oct 2026
- Company background
- TouchPoint Software says it was founded at Bellevue Baptist Church in Memphis and is headquartered in Dallas, Texas. · touchpointsoftware.com, 8 Oct 2026
- Engagement
- Real-time engagement scoring helps churches see member involvement and identify people who may need support or outreach. · touchpointsoftware.com, 8 Oct 2026
- Giving
- TouchPoint offers a native giving platform, and its site says churches can also use an outside giving provider. · touchpointsoftware.com, 8 Oct 2026
- Headquarters
- Dallas, Texas, United States · touchpointsoftware.com, 28 Sept 2026
- Integrations
- TouchPoint names Twilio, Powered By Text, Protect My Ministry, MinistrySafe, and Solertiae among its partners or integrations. · touchpointsoftware.com, 8 Oct 2026
- Mobile apps
- TouchPoint documents a free app for iPhone and Android, and its custom branded mobile app is included with the ChMS subscription. · docs.touchpointsoftware.com, 8 Oct 2026
- Notable limitation
- The custom mobile app is not available as a standalone product; it is integrated with the TouchPoint ChMS. · touchpointsoftware.com, 8 Oct 2026
- People and ministry records
- Its database connects member and family profiles, activities, communication, giving, roles, ministry touchpoints, and engagement. · touchpointsoftware.com, 8 Oct 2026
- Product
- TouchPoint is an all-in-one church management system designed for large and growing churches. · touchpointsoftware.com, 8 Oct 2026
- Security and privacy
- TouchPoint says it is part of Cass Information Systems and follows Cass’s Global Data Privacy Policy; its about page says it uses modern security protocols to safeguard church and member data. · touchpointsoftware.com, 8 Oct 2026
- Support
- The pricing page lists unlimited support, onboarding and training, a user community, and a knowledge base with hundreds of articles. · touchpointsoftware.com, 8 Oct 2026
- Who it serves
- TouchPoint says it typically partners with large churches and is built to manage complex ministries. · touchpointsoftware.com, 8 Oct 2026
- Workflows
- Process Builder automates recurring ministry and administrative tasks, including visitor follow-up, member tracking, onboarding, and pastoral care. · touchpointsoftware.com, 8 Oct 2026
Where TouchPoint stands on Freedom251
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