No. 109of 111 ·IT Asset Management Software

HelpOne

Name: HelpOne
Price: 499 USD

Web· paid plans from $499/mo

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Freedom report

One barScore 4.6

Free tierNo free tier
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

HelpOne is ranked #109 of 111 in IT asset management software on Freedom251, made by HelpOne (Somers, New York, United States). It runs on Web. There is no free plan. Paid plans start at $499/mo.

HelpOne plans and pricing

All plans

Founders $499/mo Introductory beta rate; locked for 12 months Unlimited users · Unlimited records · Unlimited transactions helponesoftware.com · 20 Sept 2026

Standard $599/mo standard pricing after the introductory beta rate Unlimited users, records, transactions, and features helponesoftware.com · 7 Oct 2026

Scale Dedicated account manager · Phone/video support · White-label branding · Customizable options with developers helponesoftware.com · 20 Sept 2026

Founders / Beta $499/mo locked for 12 months Unlimited users, records, transactions, and features · Standard support helponesoftware.com · 7 Oct 2026

Scale custom quote White-label branding · Dedicated account manager · Phone/video support helponesoftware.com · 7 Oct 2026

Compared on IT asset management software

Free plan: No

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The record

Paid from: 599
Product: HelpOne describes itself as an all-in-one platform built exclusively for nonprofits, combining volunteer management, fundraising, events, donors, HR, finances, policies, training, and IT.
Volunteer management: Volunteer tools include a self-service portal, shift availability, hours approval, SMS and email reminders, and automatic volunteer-hour valuation for Form 990 and P&L reporting.
Background checks: The volunteer module has a native Checkr integration with status tracking and expiration reminders, while Checkr bills background-check fees separately.
Events and fundraising: The site lists event management, dynamic ticketing, multi-day schedules, auctions, pledges, donations, contests, and sponsorships among its platform capabilities.
Payments: HelpOne Payments lists a BYOP option at $1.75/tx + $15/mo and an interchange-plus option; it also offers text-to-give, QR payments, recurring gifts, hosted pages, and invoicing.
Internal integrations: HelpOne says payments sync with fundraising, events, volunteer records, finance, and Form 990 reporting.
Limits: HelpOne states plans have unlimited users, donors, volunteers, events, transactions, SMS, policies, and reports, with no per-seat fees or caps.
Modular use: Users can hide modules they do not currently need and re-enable them from dashboard settings.
Security: HelpOne's security page states SOC 2 Type II certification, AES-256 encryption, role-based access, monitoring, and regular backups; it says card payments run through its PCI DSS Level 1 processor partner NMI.
Privacy and compliance: HelpOne describes its data handling as GDPR-aligned and says this is not a separate GDPR certificate; the security page says it does not claim blanket HIPAA certification.
Support and migration: The homepage offers free migration, setup help, one-on-one onboarding, direct team access, and priority support for early pricing customers.
Data portability: HelpOne says customers can export their data when needed and cancel at any time without cancellation fees.
Audience: HelpOne lists nonprofits of all sizes and causes, including community groups, faith communities, schools, youth organizations, social services, healthcare nonprofits, and national associations.
Price from: $499/mo

Where it ranks on Freedom251

Best IT Asset Management Software in 2026#109 of 111
Best Church Background Check Software in 2026#32 of 35
Best Nonprofit Volunteer Management Software in 2026#28 of 31

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Sources

helponesoftware.com/faq;· checked 20 Sept 2026
helponesoftware.com/faq· checked 7 Oct 2026
helponesoftware.com/volunteer-management· checked 7 Oct 2026
helponesoftware.com/payments· checked 7 Oct 2026
helponesoftware.com/security· checked 7 Oct 2026
helponesoftware.com· checked 7 Oct 2026
helponesoftware.com/about-us· checked 7 Oct 2026
helponesoftware.com/pricing· checked 20 Sept 2026