Volunteer Matrix is web software for organizations managing volunteer programs. Founded in 2000, it combines shift scheduling, volunteer communication, check-in, and reporting. Teams can create recurring shifts, one-time events, and multi-role programs with capacity rules, qualification gates, and self-service signup. Profiles retain participation history across programs and locations, while retention signals identify volunteers who may need follow-up. Check-in supports kiosks, QR codes, a staff phone app, and self-reported hours. Training and qualification status can control eligibility, with reminders for expiring certifications. Reports cover hours, attendance, retention, fill rates, and program health, with exports and scheduled summaries. Listed integrations include Salesforce, Blackbaud/eTapestry, DonorPerfect, Neon CRM, Kindful, Constant Contact, Mailchimp, Sterling Volunteers, Zoom, QuickBooks, and PayPal. The Core platform costs 100.00 USD per month; a no-obligation 30-day trial requires a one-hour demo.
Who it is for
It is designed for nonprofits running recurring volunteer programs, including food banks, shelters, healthcare, emergency response, and multi-location organizations. Teams needing scheduling, qualification workflows, and reporting may find its feature set relevant.
What is good
- Recurring, one-time, and multi-role scheduling
- Volunteer self-signup and qualification controls
- Multiple check-in methods
- Retention, attendance, and fill-rate reporting
- Over 50 API connectors included
What to know first
- No free plan
- Core platform costs 100.00 USD per month
- 30-day trial requires a one-hour demo
- No mobile app support listed
Verdict
Volunteer Matrix brings volunteer scheduling, participation tracking, check-in, and reporting into one web platform. Its monthly cost, demo requirement, and lack of a mobile app should be considered alongside its broad program-management tools.
Volunteer Matrix plans and pricing
All plansCompared on nonprofit volunteer management software
- Free plan
- No
- Paid from
- $100/mo
- Shift scheduling
- Yes
- Volunteer messaging
- Yes
- Hours tracking
- Yes
- Custom forms
- Yes
- Volunteer self-signup
- Yes
- Mobile app support
- none
