Freedom251 › Nonprofit Volunteer Management Software
Samaritan
What Samaritan is
Samaritan provides volunteer management software for volunteer services programs, with tools for volunteers and coordinators. Its eRecruiter public portal lets volunteers browse opportunities, register or apply, view schedules, and report service hours. The eCoordinator secure web application supports applications and hours tracking, email and text messaging, opportunity publishing, schedule management, and analytics. Other functions track volunteer miles and accomplishments and include surveys, logbooks, reports, and data exports. Listed integrations include Salesforce, Microsoft Dynamics, Workday, Moodle, DocuSign, Google Maps, and Microsoft Exchange. Samaritan offers a documented SOAP/XML web-services API with example code and lists XML/SOAP and JSON as supported protocols. The company says its data centers meet FISMA and FedRAMP standards and are ISO 27001 and SOC 2 compliant. For healthcare organizations, it describes its systems as HIPAA compliant and says it will sign a business associate agreement. Cloud-hosted SaaS is available, and local-server hosting can be arranged. Pricing is not published; prospective customers are asked to request a demo and provide organization size and proposed budget.
Who it suits
Samaritan is intended for volunteer services programs, including organizations in healthcare, education, government, local government, rescue missions, and business. Its tools may suit programs that need both volunteer-facing sign-up and coordinator-side scheduling, messaging, and reporting.
What it does well
- Volunteer portal supports opportunity browsing and self-registration.
- Tracks hours, miles, and accomplishments.
- Offers cloud-hosted SaaS or local-server hosting.
- Lists integrations with Salesforce and Microsoft Dynamics.
What to know first
- Public plan prices are not shown.
- Prospective customers are asked to request a demo.
- Support hours are limited to weekday business hours, except on-call emergency support.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Samaritan volunteer management software | Pricing not shown; request a demo and provide organization size and proposed budget | On request |
As samaritan.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://samaritan.com/.
- Request a demo and provide your organization size and proposed budget.
- Choose cloud-hosted SaaS or ask about arranging local-server hosting.
- Access the listed API, web, or Windows platforms.
Verdict
Samaritan covers volunteer recruitment, coordination, tracking, and reporting, with an API and a range of listed integrations. Its pricing requires a demo request, and organizations should confirm that the available support and deployment arrangements meet their needs.
Questions
How much does Samaritan cost?
Pricing is on request. Prospective customers are asked to request a demo and provide organization size and proposed budget.
What can volunteers do in eRecruiter?
They can browse opportunities, register or apply, view schedules, and report service hours.
What can coordinators manage in eCoordinator?
They can handle applications and hours tracking, publish opportunities, manage schedules, send email and text messages, and use analytics.
What integrations and API options does Samaritan list?
Listed integrations include Salesforce, Microsoft Dynamics, Workday, Moodle, DocuSign, Google Maps, and Microsoft Exchange. Samaritan offers a documented SOAP/XML web-services API with example code and lists XML/SOAP and JSON integration protocols.
Does Samaritan support healthcare organizations?
Samaritan describes its systems as HIPAA compliant for healthcare organizations and says it will sign a business associate agreement.
What hosting and support does Samaritan offer?
Cloud-hosted SaaS is available, and local-server hosting can be arranged. Support is offered by ticket, email, and phone during weekday business hours, with on-call emergency support after hours, on weekends, and holidays.
Facts from Samaritan's own pages
- API
- Samaritan offers a documented SOAP/XML web-services API with example code and lists XML/SOAP, JSON, encrypted file, SAML, LDAP, and PGP protocols. · samaritan.com, 11 Oct 2026
- Audience
- The site lists hospitals and healthcare, schools, government, cities and counties, rescue missions, colleges, and businesses among the organizations it serves. · samaritan.com, 11 Oct 2026
- Availability
- Samaritan states that it has greater than 99.99% uptime and availability. · samaritan.com, 10 Oct 2026
- Company history
- Todd McMullin and Joseph Wecker founded Samaritan Software LLC in June 1997. · samaritan.com, 10 Oct 2026
- Compliance
- Samaritan states its system supports HIPAA compliance and that its data centers meet FISMA and FedRAMP standards and are ISO 27001 and SOC 2 compliant. · samaritan.com, 11 Oct 2026
- Core products
- Its two core products are eRecruiter, a public portal for volunteers, and eCoordinator, a secure web application for volunteer coordinators. · help.samaritan.com, 10 Oct 2026
- Founded
- The company says Samaritan Software LLC was founded in June 1997. · samaritan.com, 11 Oct 2026
- Headquarters
- Salt Lake City, Utah, United States · samaritan.com, 28 Sept 2026
- Healthcare
- For hospitals and healthcare organizations, Samaritan describes its systems as HIPAA compliant and says it will sign a business associate agreement. · samaritan.com, 10 Oct 2026
- Hosting
- The maker offers cloud-hosted SaaS and says local-server hosting can also be arranged. · samaritan.com, 11 Oct 2026
- Integrations
- The maker lists integrations including Salesforce, Microsoft Dynamics, Workday, Moodle, DocuSign, Google Maps, and background-check providers. · samaritan.com, 11 Oct 2026
- Management
- eCoordinator provides coordinators with registration, scheduling, volunteer tracking, and reporting tools. · samaritan.com, 11 Oct 2026
- Opportunity matching
- Intelli-Match recommends giving opportunities to volunteers and donors. · samaritan.com, 11 Oct 2026
- Preparedness
- Its preparedness offering supports responder training, drills, activation, deployment, incident response reporting, and ESAR-VHP volunteer credentialing. · samaritan.com, 10 Oct 2026
- Pricing
- The site directs prospective customers to request a demo and asks for organization size and proposed budget; it does not show public plan prices on the pages reviewed. · samaritan.com, 10 Oct 2026
- Purpose
- Samaritan describes its product as enterprise-class volunteer management software for small to large volunteer services programs. · samaritan.com, 11 Oct 2026
- Recruiting
- Its eRecruiter tools let volunteers find opportunities, register, schedule themselves, and track and report their service. · samaritan.com, 11 Oct 2026
- Reporting
- The system offers pre-built and custom reports, and can track volunteer hours, miles, accomplishments, and survey results. · samaritan.com, 11 Oct 2026
- Security
- The security page states that data in transit uses HTTPS with TLS 1.2 or higher and data at rest is encrypted with AES at database and disk levels. · samaritan.com, 11 Oct 2026
- Support
- Samaritan says it provides ongoing training, instruction, updates, and troubleshooting after implementation. · samaritan.com, 11 Oct 2026
- Tracking and reporting
- Features include tracking volunteer hours, miles, and accomplishments, surveys, logbooks, reports, and data exports. · samaritan.com, 10 Oct 2026
- Uptime
- The maker claims greater than 99.99% uptime and availability. · samaritan.com, 11 Oct 2026
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