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Volunteer Impact by Better Impact
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What Volunteer Impact by Better Impact is
Volunteer Impact by Better Impact is software for coordinating volunteer work across web, iOS, and Android. Organizations can schedule volunteer shifts and let volunteers sign up for opportunities themselves. Volunteer messaging provides a way to communicate through the system, while hours tracking helps keep records of volunteer time. Custom forms let organizations collect information using forms they define. Together, these capabilities cover scheduling, signup, communication, time records, and information collection in a volunteer coordination workflow. Better Impact was founded in 2000 and is headquartered in Hamilton, Ontario, Canada. The product is paid, and pricing is available on request. It supports mobile apps for both iOS and Android as well as access through the web. Its listed capabilities center on helping organizations arrange volunteer coverage and manage related administrative tasks, from collecting volunteer information to tracking hours. The combination of self-signup and shift scheduling also supports volunteer participation in the scheduling process.
Who it suits
It suits organizations that coordinate volunteer shifts, signups, and communications. It may also fit teams that need to track volunteer hours or collect information through custom forms.
What it does well
- Shift scheduling and volunteer self-signup
- Volunteer messaging is included
- Tracks volunteer hours
- Available on web, iOS, and Android
What to know first
- Paid product
- Pricing is available on request
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Foundation | 3 administrators · core volunteer applications, scheduling, role assignments, hour tracking, basic reports | On request |
| Growth | 10 administrators · Foundation features plus advanced scheduling, background check integration, online training, automated shift reminder emails | On request |
| Impact | Unlimited administrators · multi-level oversight · subaccounts · customized raw data reporting · REST API | On request |
As betterimpact.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Volunteer Impact website.
- Use the web version or access it on iOS or Android.
- Contact Better Impact to request pricing.
Verdict
Volunteer Impact brings scheduling, signups, communication, hours tracking, and custom forms together for volunteer coordination. Pricing is available on request.
Questions
What does Volunteer Impact do?
It supports shift scheduling, volunteer self-signup and messaging, hours tracking, and custom forms.
Which platforms are supported?
Volunteer Impact is available on the web, iOS, and Android.
How is Volunteer Impact priced?
It is a paid product, with pricing available on request.
Who makes Volunteer Impact?
It is by Better Impact, which was founded in 2000 and is headquartered in Hamilton, Ontario, Canada.
Can volunteers sign themselves up for shifts?
Yes. Volunteer self-signup and shift scheduling are listed capabilities.
Facts from Volunteer Impact by Better Impact's own pages
- Administrative platform
- The administrative interface is designed for web browsers and is easier to use on a computer than on a mobile device. · betterimpact.com, 9 Oct 2026
- API availability
- Impact includes an available JSON-based REST API for data extraction, and API keys can be scoped by module. · betterimpact.com, 9 Oct 2026
- Founded
- 2000 · betterimpact.com, 28 Sept 2026
- Headquarters
- Hamilton, Ontario, Canada · betterimpact.com, 28 Sept 2026
- Integrations
- Better Impact products integrate with one another and with Sterling Volunteers for background checks; other software connections are available through its REST API and Excel or CSV exports. · support.betterimpact.com, 9 Oct 2026
- Intended users
- Better Impact describes its audience as nonprofits and other volunteer-reliant organizations, including faith-based groups, higher education, healthcare, parks, and government agencies. · betterimpact.com, 9 Oct 2026
- Mobile access
- Volunteers can use a web browser or the mobile app to view shifts, self-schedule where enabled, log hours, access training, contact others, and share feedback. · betterimpact.com, 9 Oct 2026
- Plan limits
- Foundation includes three administrators, Growth includes ten, and Impact includes unlimited administrators; subaccount management is listed only for Impact. · betterimpact.com, 9 Oct 2026
- Pricing basis
- Pricing depends on plan features and volunteer count, and bills only accepted and inactive volunteer profiles, not applicants, in-process profiles, or archived profiles. · betterimpact.com, 9 Oct 2026
- Purpose
- Volunteer Impact centralizes volunteer scheduling, hours, and communication in one system for organizations that rely on volunteers. · betterimpact.com, 9 Oct 2026
- Recruitment
- Organizations can post volunteer opportunities, collect online applications, and manage applicant screening and approvals. · betterimpact.com, 9 Oct 2026
- Reporting
- Volunteer Impact tracks hours, collects feedback, and provides standard and customizable raw data reports. · betterimpact.com, 9 Oct 2026
- Scheduling
- The software supports one-time, recurring, and event-based shifts, with volunteer self-scheduling through the portal or app. · betterimpact.com, 9 Oct 2026
- Security
- Volunteer Impact is ISO/IEC 27001 and 27017 certified and offers database encryption, user permissions, two-factor authentication, and single sign-on; Better Impact states its solutions are HIPAA-compliant. · betterimpact.com, 9 Oct 2026
- Support
- Better Impact offers phone, chat, and email support from its team 24 hours a day, five days a week, plus on-demand training videos and help files. · betterimpact.com, 9 Oct 2026
- Training
- Organizations can create eLearning courses with multimedia, assign quizzes, and share training materials through an online document library. · betterimpact.com, 9 Oct 2026