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Instead of Superchat

Superchat alternatives

Superchat pairs review management with customer conversations. It gathers reviews from Google, ProvenExpert, Trustpilot and other portals, and lets businesses send review invitations through customers’ preferred channels. Review links and reminder templates support follow-up, while monitoring alerts help track feedback. Its unified inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS, with desktop apps for macOS and Windows and mobile apps for iOS and Android.

  1. 1

    ProvenExpert

    by ProvenExpert
    Free plan Web

    Businesses needing broad review monitoring and display widgets — ProvenExpert covers Google, Facebook, Amazon, Yelp and 460+ other sources, with display widgets, but lacks Superchat’s unified messaging inbox.

    7.2 Free plan · paid from $49.99/mo · 30-day trial Visit site
  2. 2

    Yotpo Reviews

    by Yotpo Reviews
    Free plan APISelf-hostedWeb

    Online stores collecting customer product content — Yotpo focuses on product reviews, photos and videos, with automated post-purchase email and SMS requests rather than Superchat’s customer messaging inbox.

    7.5 Free plan · paid from $15/mo Visit site
  3. 3

    REVIEWS.io

    by REVIEWS.io
    Free plan APIWeb

    Businesses managing reviews across many external sites — REVIEWS.io supports many review sources, email and SMS requests, AI response assistance and widgets, while Superchat also unifies customer messages.

    7.4 Free plan · 14-day trial Visit site
  4. 4

    Judge.me

    Free plan APIWeb

    Shopify stores collecting and displaying product reviews — Judge.me is exclusively available on Shopify and offers photo and video reviews, storefront widgets, AI tools and an API, unlike Superchat’s messaging focus.

    7.3 Free plan · paid from $15/mo · 15-day trial Visit site
  5. 5

    Reviewgrower

    Free plan APIWeb

    Businesses seeking review campaigns and response suggestions — Reviewgrower offers automated campaigns, three AI reply suggestions and review marketing, while Superchat adds a messaging inbox across several channels.

    7.3 Free plan · paid from $37/mo Visit site
  6. 6

    HiFiveStar

    by HiFiveStar
    Free plan Web

    Single-location businesses monitoring many review platforms — HiFiveStar covers review sources across many industries and offers AI response help and widgets, while Superchat combines reviews with messaging.

    7.1 Free plan · paid from $28/mo (annual) Visit site
  7. 7

    Loox

    by Loox
    Free plan APIWeb

    Shopify stores focused on visual product reviews — Loox centers on Shopify photo and video reviews, 15+ customizable widgets and AI tools, rather than Superchat’s review management and messaging combination.

    7.3 Free plan Visit site
  8. 8

    RepuGen

    Free plan AndroidiPhoneLinux+3
    7.6 Free plan · pricing on request Visit site
  9. 9

    AppFollow

    by AppFollow
    Free plan AndroidAPIiPhone+3
    7.5 Free plan · paid from $19/mo (annual) · 10-day trial Visit site
  10. 10

    GuestRevu

    by GuestRevu
    Free plan AndroidAPIiPhone+1
    7.5 Free plan Visit site
  11. 11

    LocalClarity

    by LocalClarity
    Free plan APIWeb
    7.4 From $8/mo (annual) Visit site
  12. 12

    Review Revolution

    by Review Revolution
    Free plan AndroidAPIiPhone+1
    7.4 7-day trial Visit site
  13. 13

    Trustmary

    by Trustmary
    Free plan APIWeb
    7.3 Free plan · paid from $26/mo (annual) Visit site
  14. 14

    ReviewInc

    by ReviewInc
    Free plan AndroidAPIiPhone+1
    7.3 Free plan · paid from $799/mo · 7-day trial Visit site
  15. 15

    Appfigures

    by Appfigures
    Free plan AndroidAPIiPhone+1
    7.3 Free plan Visit site
  16. 16

    Cloud Review Manager

    Free plan APIWeb
    7.2 Free plan Visit site
  17. 17

    Okendo

    Free plan APIWeb
    7.2 Free plan · paid from $19/mo · 14-day trial Visit site
  18. 18

    Reviewgo

    Free plan APIWeb
    7.2 Free plan · paid from £29/mo · 7-day trial Visit site
  19. 19

    ReplyReview

    Free plan APIWeb
    7.2 Free plan · paid from £19.99/mo · 7-day trial Visit site
  20. 20

    rater8

    by rater8
    Free plan Web
    7.1 Free plan · paid from $89/mo Visit site
  21. 21

    SmartCustomer

    by SmartCustomer
    Free plan APIWeb
    7.1 Free plan Visit site
  22. 22

    Trustpilot Business

    by Trustpilot Business
    Free plan Web
    7.0 Free plan · paid from $99/mo (annual) · 14-day trial Visit site
  23. 23

    LocalZen

    Free plan Web
    7.0 Free plan · 14-day trial Visit site
  24. 24

    ReviewsGauge

    Free plan Web
    7.0 Free plan · paid from $49/mo · 14-day trial Visit site

A switch may make sense if review collection or display matters more than messaging, or if Superchat’s price and term do not fit. Its free plan allows one WhatsApp number, one employee access and 30 active contacts; paid plans start at €89 per month, with a 12-month minimum contract. Alternatives vary in review sources, product-review tools, storefront widgets, marketing features and supported platforms. Compare those strengths with Superchat’s invitations, inbox and integrations, and consider which plan limits and request channels suit your workflow.

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