Freedom251 › Review Management Software
RepuGen
What RepuGen is
RepuGen is healthcare reputation management software for collecting patient feedback, monitoring online reviews, and managing responses. It can request reviews by email and SMS, and route concerns from dissatisfied patients to a practice for service recovery. RepuGen monitors reviews across 45 sites, including Google, ZocDoc, HealthGrades, RateMD, RealSelf, Vitals, Rateadentist, and Facebook. Its tools include a review dashboard and summaries, ReplyWize responses, CommentWiz feedback analysis, customizable surveys, NPS reporting, and automated eCards. Visibility features include listing management across more than 50 directories, a testimonials widget, broadcast messaging, and Search Insights. The maker says it integrates with more than 100 EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth. RepuGen describes its platform as HIPAA compliant and says it can sign a Business Associates Agreement for regulated customers. Security practices listed include SSL encryption, code reviews, a hardware firewall, daily backups, and annual PCI-DSS attestation for credit card handling. A free plan is available; exact per-provider rates require completing a form.
Who it suits
RepuGen is designed for healthcare practices across specialties and sizes, with small and midsized practices as its primary audience. Larger and multi-location organizations are also among the organizations it serves.
What it does well
- Sends review requests through email and SMS.
- Monitors reviews across 45 sites.
- Integrates with more than 100 practice systems.
- Includes customizable surveys and NPS reporting.
- Lists 24/7 contact by email, phone, or form.
What to know first
- Exact per-provider pricing requires completing a form.
- No free trial is listed.
- Some support guidance directs users to business-hours channels.
Limits
A free plan is available. Paid plan pricing is on request, and exact per-provider rates require completing a form.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Review Pulse | Instant review alerts · Patient sentiment insights · ReplyWize review responses · Social visibility and engagement · Reputation progress measurement | On request |
| Online Reputation Management Plan | Automated patient review growth · Review Balancer · AI review summaries · Reputation reports · Website testimonials · HIPAA-compliant privacy standards | On request |
| Marketing Visibility | Visibility across 50+ platforms · Listings analytics · Local and AI search visibility · Patient testimonials · Broadcast Messenger | On request |
| Patient Satisfaction | Patient sentiment insights · Structured feedback collection · Satisfaction and loyalty measurement · Automated engagement touchpoints | On request |
| Essentials | Per provider, per month; exact rate requires completing the form · Online reputation management; review solicitation surveys; negative review protection; AI review summaries + ReplyWize; review management dashboard; testimonial page & badge | On request |
| RepuGenie | Per provider, per month; exact rate requires completing the form · Growth features; Search Insights: AI visibility; CommentWiz patient feedback analysis; multi-question survey + NPS; automated eCards | On request |
| Growth | Per provider, per month; exact rate requires completing the form · Essentials features; listings management on 50+ sites; broadcast messenger; testimonials widget | On request |
As repugen.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.repugen.com/.
- Start with the free plan or request pricing for a paid plan.
- Choose features for reputation management, visibility, or patient satisfaction.
- Use the web service or access it on Android, iOS, Linux, macOS, or Windows.
- Connect with supported practice systems, including Epic, Dentrix, eClinicalWorks, or athenahealth, if applicable.
Verdict
RepuGen brings review outreach, monitoring, feedback analysis, and visibility tools together for healthcare practices. A free plan is listed, but exact per-provider rates are available only after submitting a form.
Questions
Does RepuGen have a free plan?
Yes. RepuGen is listed as freemium, with a free plan and paid plan pricing on request.
How much do the paid plans cost?
Prices are not published in the listed plan details. Exact per-provider rates require completing a form.
Which platforms can I use?
RepuGen lists Android, iOS, Linux, macOS, web, and Windows.
Which review sites does it monitor?
It monitors reviews from 45 sites, including Google, ZocDoc, HealthGrades, RateMD, RealSelf, Vitals, Rateadentist, and Facebook.
Does it integrate with practice systems?
RepuGen says it integrates with more than 100 EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth.
What does RepuGen say about HIPAA?
RepuGen describes its platform as HIPAA compliant and says it can sign a Business Associates Agreement for customers regulated under HIPAA/HITECH.
Facts from RepuGen's own pages
- Free plan
- Yes · repugen.com, 21 Sept 2026
- Integrations
- RepuGen says it integrates with 100+ EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth. · repugen.com, 11 Oct 2026
- Notable pricing terms
- The pricing page says plans include a 90-day money-back guarantee and no long-term contracts; exact per-provider rates require completing a form. · repugen.com, 11 Oct 2026
- Patient satisfaction
- RepuGen offers CommentWiz feedback analysis, customizable surveys, NPS reporting, and automated eCards. · repugen.com, 11 Oct 2026
- Product
- RepuGen is healthcare reputation management software for collecting patient feedback, monitoring and responding to online reviews, and improving a practice’s online reputation. · repugen.com, 11 Oct 2026
- Request channels
- email_and_sms · repugen.com, 21 Sept 2026
- Review management
- Its reputation tools include review monitoring, a dashboard, review summaries, and ReplyWize for review replies. · repugen.com, 11 Oct 2026
- Monitoring alerts
- Yes · repugen.com, 21 Sept 2026
- Review outreach
- The platform automates review requests by SMS and email and can route dissatisfied patients’ concerns to the practice for service recovery. · repugen.com, 11 Oct 2026
- AI response assistance
- Yes · repugen.com, 21 Sept 2026
- Review sources
- 45 online review websites,including Google,ZocDoc,HealthGrades,RateMD,RealSelf,Vitals,Rateadentist,and Facebook · repugen.com, 21 Sept 2026
- Review display widgets
- Yes · repugen.com, 21 Sept 2026
- Search visibility
- Its visibility tools include listing management across 50+ directories, a testimonials widget, broadcast messaging, and Search Insights. · repugen.com, 11 Oct 2026
- Security and compliance
- RepuGen describes its platform as HIPAA compliant and says it can sign a Business Associates Agreement for customers regulated under HIPAA/HITECH. · repugen.com, 11 Oct 2026
- Security practices
- Its security policy describes SSL encryption, code reviews, a hardware firewall, daily backups, and annual PCI-DSS attestation for credit card handling. · repugen.com, 11 Oct 2026
- Support
- The FAQ lists 24/7 contact by email, phone, or contact form, while the homepage directs users to their account manager or support during business hours. · repugen.com, 11 Oct 2026
- Supported review sites
- The FAQ says RepuGen can monitor reviews from 45 sites, including Google, ZocDoc, HealthGrades, RateMD, RealSelf, Vitals, Rateadentist, and Facebook. · repugen.com, 11 Oct 2026
- Who it serves
- RepuGen is built for healthcare practices across specialties and sizes, primarily small and midsized practices, and also larger and multi-location organizations. · repugen.com, 11 Oct 2026
Where RepuGen stands on Freedom251
- Review Management Software#1 of 164