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Best SlaMetric Alternatives in 2026

Updated

20 apps from IT SLA management software ranked against SlaMetric on the same published basis.

  1. 1
    Desk365 Free plan AndroidapiiOSWeb $12/mo6.6
    SlaMetric vs Desk365
  2. 2
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo6.6
    SlaMetric vs KIX
  3. 3
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.5
    SlaMetric vs FreeITSM
  4. 4
    iTop Free plan apiLinuxself-hostedWebWin Free6.5
    SlaMetric vs iTop
  5. 5
    QueueDesk Free plan Web $79/mo6.4
    SlaMetric vs QueueDesk
  6. 6
    Vivantio apiself-hostedWeb $49/mo6.4
    SlaMetric vs Vivantio
  7. 7
    Nova-Suite Free plan apiself-hostedWeb Free6.3
    SlaMetric vs Nova-Suite
  8. 9
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo5.7
    SlaMetric vs GLPI
  9. 10
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo5.6
    SlaMetric vs ManageEngine ServiceDesk Plus
  10. 11
    Xurrent Service Level Management AndroidapiiOSWeb 5.6
    SlaMetric vs Xurrent Service Level Management
  11. 12
    Proactivanet ITSM AndroidapiiOSWeb 5.5
    SlaMetric vs Proactivanet ITSM
  12. 13
    USU Knowledge Management apiLinuxself-hostedWebWin 5.5
    SlaMetric vs USU Knowledge Management
  13. 14
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo5.4
    SlaMetric vs Jitbit Helpdesk
  14. 15
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo5.4
    SlaMetric vs Matrix42 FastViewer
  15. 16
    OpenText Service Management AndroidiOSWeb 5.4
    SlaMetric vs OpenText Service Management
  16. 17
    Serviceaide Intelligent Service Management self-hostedWeb $1,800/mo5.4
    SlaMetric vs Serviceaide Intelligent Service Management
  17. 18
    Lansweeper Free trial $199/mo5.3
    SlaMetric vs Lansweeper
  18. 19
    Patryone Service Desk Web 5.3
    SlaMetric vs Patryone Service Desk
  19. 20
    SimpleOne ITSM apiWeb 5.3
    SlaMetric vs SimpleOne ITSM
  20. 21
    SymphonyAI IT Service Management Web 5.3
    SlaMetric vs SymphonyAI IT Service Management

SlaMetric alternatives compared

#AppScoreFree planFromRuns on
1Desk3656.6Free plan$12/moAndroid, API, iOS, Web
2KIX6.6Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
3FreeITSM6.5Free planFreeAPI, Linux, self-hosted, Web, Windows
4iTop6.5Free planFreeAPI, Linux, self-hosted, Web, Windows
5QueueDesk6.4Free plan$79/moWeb
6Vivantio6.4No$49/moAPI, self-hosted, Web
7Nova-Suite6.3Free planFreeAPI, self-hosted, Web
9GLPI5.7No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
10ManageEngine ServiceDesk Plus5.6No$13/moAndroid, iOS, Linux, Mac, Web, Windows
11Xurrent Service Level Management5.6No—Android, API, iOS, Web
12Proactivanet ITSM5.5No—Android, API, iOS, Web
13USU Knowledge Management5.5No—API, Linux, self-hosted, Web, Windows
14Jitbit Helpdesk5.4No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
15Matrix42 FastViewer5.4No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
16OpenText Service Management5.4No—Android, iOS, Web
17Serviceaide Intelligent Service Management5.4No$1,800/moself-hosted, Web
18Lansweeper5.3No$199/mo—
19Patryone Service Desk5.3No—Web
20SimpleOne ITSM5.3No—API, Web
21SymphonyAI IT Service Management5.3No—Web
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Questions about SlaMetric alternatives

What is the best alternative to SlaMetric?

Desk365, number 1 in IT SLA management software with a score of 6.6 out of 10. The others here: KIX, FreeITSM, iTop and 16 more.

What is the best free alternative to SlaMetric?

Desk365 is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.