Infodeck
What Infodeck is
Infodeck brings facility maintenance, service, and governance work into one operating record. Teams can manage work orders, assets, preventive maintenance, inventory, SLA tracking, and sensor-triggered jobs, alongside fault reports, room and desk bookings, visitor management, forms, and checklists. Contractor records, permits, approvals, workforce and attendance tracking, audit trails, and multi-site rollups cover governance needs. People reporting a fault can use a QR code, chatbot, email, or web form, then follow it through a public tracking link without logging in. Configured sensor thresholds can open work orders, and Infodeck describes native LoRaWAN Network Server integration.
Technicians and approvers can use iOS and Android apps with offline mode, photo uploads, push notifications, and closure confirmation. The service is available on the web, with API and self-hosted options. AWS cloud hosting is the default; dedicated enterprise infrastructure can be requested, while self-hosting is evaluated case by case. Data export is available in CSV, JSON, or XML. Infodeck was founded in 2022 and is headquartered in Singapore. Pricing starts at $17/user/mo (annual); the listed Lite plan is $20 USD/user/mo, with a trial that begins through a demo flow rather than public signup.
Who it suits
Infodeck suits facility teams managing campuses, portfolios, venues, plants, and other service-heavy sites. It is relevant to organizations that need maintenance and service workflows alongside contractor oversight, approvals, attendance records, or multi-site reporting.
What it does well
- Combines maintenance, service, and governance on a shared operating record.
- Fault requests can be submitted and tracked publicly; requesters can follow them without logging in.
- Sensor thresholds can trigger work orders.
- Technician and approver apps include offline mode and photo uploads.
- Data export supports CSV, JSON, and XML.
What to know first
- There is no free tier.
- Trial access starts through a demo flow, not public signup.
- Self-hosting is evaluated case by case.
- The Lite plan is limited to one site and 100 physical assets.
Limits
There is no free tier. Lite costs $20 USD/user/mo and is limited to 1 site, 100 physical assets, 200 monthly visitor check-ins, 5 IoT devices, and 5 tracked workforce.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Lite | $20 USD/user/mo · 1 site · 100 physical assets · 200/mo visitor check-ins · 5 IoT devices · 5 tracked workforce | $20 a month |
| Basic | $40 USD/user/mo · 3 sites · 500 physical assets · 1,000/mo visitor check-ins · 15 IoT devices · 25 tracked workforce | $40 a month |
| Pro | $65 USD/user/mo · 10 sites · 5,000 physical assets · 10,000/mo visitor check-ins · 50 IoT devices · 200 tracked workforce | $65 a month |
| Enterprise | Custom · Custom sites · custom physical assets · custom monthly volumes · custom tracked workforce · REST API included | On request |
As infodeck.io lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.infodeck.io/.
- Start the demo flow to begin trial access; there is no public signup form.
- Evaluate the plan through trial access, which mirrors the evaluated plan.
- Choose a paid plan: Lite, Basic, Pro, or Enterprise.
- Use the web platform or the iOS and Android apps for technicians and approvers.
Verdict
Choose Infodeck if facility operations need to connect maintenance, service requests, and governance records, including mobile workflows and sensor-triggered work orders. Look elsewhere if a free tier or immediate public trial signup is essential; trial access begins through a demo, and self-hosting is considered case by case.
Questions
Does Infodeck have a free plan?
No. The platform has paid plans, and trial access begins through a demo flow.
How much does Infodeck cost?
Pricing is listed from $17/user/mo (annual). Lite is $20 USD/user/mo, Basic is $40 USD/user/mo, Pro is $65 USD/user/mo, and Enterprise is custom-priced.
Which platforms does Infodeck support?
It supports web, iOS, Android, API, and self-hosted options. Self-hosting is evaluated case by case.
Can requesters report faults without logging in?
Yes. They can submit faults through QR codes, chatbots, email, or web forms, then use a public tracking link without logging in.
Does Infodeck offer an API?
A versioned REST API and webhooks are available on Pro and Enterprise plans. Enterprise includes the REST API.
Where is Infodeck hosted?
AWS cloud hosting is the default. Dedicated enterprise infrastructure is available by request, and self-hosting is evaluated case by case.
Facts from Infodeck's own pages
- Audience
- Infodeck describes its intended users as facility teams managing campuses, portfolios, venues, plants, and other service-heavy sites. · infodeck.io, 30 Sept 2026
- Compliance
- Infodeck says its security practices are aligned with ISO 27001 and that its data handling is GDPR-aware. · infodeck.io, 30 Sept 2026
- Data export
- The security page states that users can export data in CSV, JSON, or XML, and the homepage describes CSV export and API access for records and attachments. · infodeck.io, 30 Sept 2026
- Founded
- 2022 · infodeck.io, 28 Sept 2026
- Governance
- Governance capabilities include contractor records, approvals, permits, workforce and attendance tracking, audit trails, and multi-site rollups. · infodeck.io, 30 Sept 2026
- Headquarters
- Singapore · infodeck.io, 28 Sept 2026
- Hosting
- The platform is cloud-hosted on AWS by default, with dedicated enterprise infrastructure available by request and self-hosting evaluated case by case. · infodeck.io, 30 Sept 2026
- Intake
- Requesters can submit faults through QR codes, chat bots, email, or web forms and receive a public tracking link without logging in. · infodeck.io, 30 Sept 2026
- Integrations
- CSV import and export plus email and in-app notifications are supported; versioned REST API and webhooks are available on Pro and Enterprise plans. · infodeck.io, 30 Sept 2026
- IoT
- Configured sensor thresholds can open work orders, and the site describes native LoRaWAN Network Server integration. · infodeck.io, 30 Sept 2026
- Maintenance
- Maintenance tools include work orders, asset management, preventive maintenance, inventory, SLA tracking, and sensor-triggered work orders. · infodeck.io, 30 Sept 2026
- Mobile
- Infodeck offers iOS and Android apps for technicians and approvers, with photo upload, offline mode, push notifications, and closure confirmation. · infodeck.io, 30 Sept 2026
- Product
- Infodeck is a facility operations platform for maintenance, service, and governance on a shared operating record. · infodeck.io, 30 Sept 2026
- Security
- The security page describes TLS 1.2 or higher in transit, AES-256 encryption at rest, OTP two-factor authentication, and role-based access controls. · infodeck.io, 30 Sept 2026
- Service
- Service capabilities include fault reporting, room and desk booking, visitor management, and forms and checklists. · infodeck.io, 30 Sept 2026
- Support
- Pricing lists help center access on Lite, Basic, and Pro, standard email support on Lite, and priority email support on Basic and Pro. · infodeck.io, 30 Sept 2026
- Trial and free plan
- There is no free tier; trial access begins through the demo flow, mirrors the evaluated plan, and has no public signup form. · infodeck.io, 30 Sept 2026
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