Schedly

Schedly is an appointment-booking platform for solo providers and service teams that need to coordinate customer bookings with staff schedules. Its breadth is a strength, but the free plan’s strict capacity limits make Pro the practical choice once a business has multiple services, locations, or calendars.

Overview

Schedly brings booking pages and embeddable forms together with reminders, staff scheduling, calendar connections, and payment collection. That makes it a fit for service businesses that want customers to book directly while keeping appointments connected to the people and calendars involved. Group bookings and routing logic add flexibility beyond a basic scheduling link. Free allows unlimited bookings, but only one seat, one service or event type, one location, and one calendar connection; that is generous on volume, not on operational scope.

Key features

Customer bookings and follow-up

Customers can schedule through an online booking page or embedded form, and Schedly supports group bookings. Automated reminders can go by email, SMS, or WhatsApp, giving businesses several ways to reduce missed appointments. Payment collection at booking and integrations with Stripe, PayPal, Square, and Mollie make it possible to connect scheduling with payment rather than treating the booking as a separate step.

Team scheduling and connections

Staff calendars, team workflows, round-robin meetings, and routing logic are useful when appointments need to be distributed across a team rather than assigned to one provider. Google Calendar and Outlook support two-way sync, while Apple Calendar and other calendar connections are also listed. Connections to Zoom, Google Meet, Microsoft Teams, HubSpot, Salesforce, Zapier, and Mailchimp broaden its use in meeting and business workflows; the free plan’s single calendar connection, however, leaves little room to combine schedules.

Mobile, security, and support

The mobile app can manage bookings, staff schedules, availability, customer details, and payments from a phone. A Chrome extension provides booking access and schedule management from the browser toolbar. Schedly says data is encrypted in transit with TLS 1.3 and at rest with AES-256; its ISO 27001 status is aligned, with a formal certification audit in progress. A HIPAA Business Associate Agreement is a Pro add-on, and enterprise customers can access SOC 2 Type II reports under NDA. Free includes basic support, while Pro and Enterprise include premium 24/7 support.

Pricing

Free — free. The plan includes one user seat, one service or event type, one location, and one calendar connection, with unlimited bookings. It suits a solo provider testing a single-offering setup, but not a business that needs multiple calendars or appointment types. The pricing note mentions a 7-day trial, while the plan details identify Free as the no-cost option; the free-trial field says no.

Pro — $7.50 a month. Pro includes unlimited services or event types, locations, and calendar connections, plus team management and API access. It is the natural step up for businesses whose scheduling needs exceed Free’s single-seat or single-calendar boundaries. The pricing states $7.50/user/month billed $90 per user yearly and also states $9/user/month or $90/user/year; buyers should pay attention to the per-user basis as team size grows. Premium 24/7 support is included, and a HIPAA Business Associate Agreement is an add-on.

Enterprise — custom pricing. Volume discounts, custom SLAs, white-glove setup, a dedicated account manager, custom integrations, and SSO target organizations with more involved deployment or support needs. It is a stronger fit than Pro when those enterprise provisions matter, but the price is custom.

Platforms

Schedly is available on web, Android, and iOS, with an API and browser extension also listed. The mobile app’s booking, staff, availability, customer, and payment management is useful for providers who need to handle scheduling away from a desk; the Chrome extension supports access from the browser toolbar.

Who it's for

Schedly suits individual providers and service businesses that want customer-facing booking, reminders, payment collection, and staff scheduling in one platform. Free is best for a narrow, single-person setup with one offering and one calendar. Teams or businesses with multiple services, locations, or calendar connections should consider Pro, while organizations needing custom integrations, SSO, or tailored service terms have an Enterprise option. It is less suited to anyone who needs those broader capabilities without a per-user paid plan.

Pros and cons

• Pros: Unlimited bookings on Free make it possible to handle volume without a booking cap, provided one seat, service, location, and calendar connection are enough.
• Pros: Booking forms, group bookings, reminders, payments, and team routing cover several stages of an appointment workflow in one platform.
• Pros: Two-way sync with Google Calendar and Outlook helps keep connected schedules aligned in both systems.
• Cons: Free’s one-seat and one-service caps make it a constrained long-term choice for a growing team or a provider with multiple offerings.
• Cons: Pro is priced per user, so the listed monthly cost scales with team size.
• Cons: ISO 27001 is described as aligned, with the formal certification audit still in progress.

Alternatives

For a wider comparison, browse Appointment Scheduling Software. If reminders are the priority, SMS Appointment Reminder Software is a more focused category; interview and sales workflows have their own directories in Interview Scheduling Software and Sales Appointment Scheduling Software. For AI-led scheduling, see AI Scheduling Assistants.

QuickIntell QuickEHR Appointment Reminders is worth considering for a web-based, free core EHR option; optional AI modules and revenue-cycle services are priced separately, and third-party charges may apply. Remindlo is a web and API alternative focused on messaging, with a Free plan allowing 10 SMS monthly and a Starter plan at £19 a month including 75 SMS monthly. Rivvi is a web-based option for teams that need workspace chat and files, Microsoft 365 and Google Workspace, a Teams app, and a HIPAA BAA in a free plan for up to three people.

AppointmentReminders.com is another reminder-focused option, with an Express plan at $11.95 a month for 100 reminders monthly; optional HIPAA compliance and integration services cost extra. GReminders offers web and mobile apps, with a Standard plan at $10 a month including one user and 320 email reminders monthly. Teletask is a fit to explore for tailored messaging, integrations, and unlimited users, with custom quotes based on annual message volume and selected features. Dialog Health uses custom pricing based on organization size, message volume, and features. Plainwise Timewise is another paid API and web alternative.

Verdict

Schedly is a strong fit for service providers that want bookings, reminders, payment collection, and team coordination under one roof. Choose it if its booking and scheduling breadth outweighs the per-user cost of Pro; look elsewhere if you need more than Free’s single-seat setup but cannot justify a paid plan for each user.