Teletask is a communications platform aimed at government health programs, public health organizations, and human services providers. Its Health Messenger web platform sends voice, shortcode SMS, and email messages, with two-way texting. Teams can schedule rule-based campaigns, appointment reminders, and follow-ups, and use surveys, secure document uploads, e-signatures, and scheduling automation. Text and email can be sent in 52 languages; voice messages can use text-to-speech in 31 languages or recordings in any language. Teletask says it connects with schedulers and management information systems, while public health integrations can link to EHRs, immunization registries, and case management platforms through secure APIs or file transfer. Its WIC service includes a business associate agreement, audit trails, role-based access, and encryption in transit and at rest. The company says it uses Drata to maintain continuous compliance with SOC 2, ISO 27001, HIPAA, and other standards. Pricing is available on request and includes full training and support. The platform is available on Android, iOS, and web, with an API.
Who it is for
Teletask is suited to government health programs and public health or human services organizations that need multilingual messaging and appointment workflows. Its WIC security features may also fit programs needing role-based access and audit trails.
What is good
- Sends voice, SMS, and email messages.
- Supports two-way texting and scheduled reminders.
- Text and email support 52 languages.
- WIC service includes audit trails and encryption.
- Pricing includes full training and support.
What to know first
- Pricing is available only on request.
- API access requires secure integration arrangements.
Verdict
Teletask combines multilingual outreach with reminders, surveys, and scheduling workflows for health and human services organizations. Prospective customers need to request pricing, while training and support are included.
Teletask plans and pricing
All plansCompared on SMS appointment reminder software
- Two-way SMS
- Yes
- Rescheduling prompts
- Yes
- No-show follow-ups
- Yes
- Delivery reports
- Yes
- Supported channels
- multichannel
