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HeroMed
What HeroMed is
HeroMed is web-based AI practice management software for medical and allied-health clinicians. Its core system brings together scheduling, patient records, clinical notes, billing, and AI tools, alongside digital intake and consent, patient communications, team tasks, practice branding, and a clinical workspace. The AI Scribe drafts structured consultation notes and supports ICD-10 coding, but a practitioner reviews, corrects, and signs each note. Core AI also supports real-time South African medical scheme EDI claims, remittance handling, and reconciliation. Practices can connect WhatsApp to their diary and patient records through the official WhatsApp Business API, using a dedicated practice number in their Twilio account. A private iCal feed can be viewed in Google Calendar, Outlook, or Apple Calendar; it sends information outward only. The platform lists role-based access, audit trails, encryption in transit and at rest, and daily backups, and describes itself as POPIA, HIPAA, and GDPR-aware. Plans start at $49 a month for Solo, and every plan includes a 14-day trial with full access and no credit card required.
Who it suits
HeroMed is intended for general practitioners, specialists, and allied-health practices, including physiotherapy, psychology, dentistry, occupational therapy, and dietetics. Solo starts at $49 a month for one user and 1,500 AI credits per month.
What it does well
- AI Scribe drafts structured notes and supports ICD-10 coding
- Supports South African EDI claims and reconciliation
- WhatsApp connects with the practice diary and records
- 14-day full-access trial requires no credit card
- Lists role-based access, audit trails, encryption, and daily backups
What to know first
- No free plan
- External calendar changes do not sync back
- AI credits refresh monthly and do not roll over
- Booking Hero lacks deposits, card capture, and automatic waitlists
Limits
The cheapest core plan, Solo, costs $49/month and covers one user with 1,500 AI credits per month. Credits refresh monthly and do not roll over; customers can top them up. The included trial lasts 14 days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| AI Reception Hero | $149/month · Optional module · per practice | $149 a month |
| WhatsApp & SMS | $15/month · Optional module · per practice | $15 a month |
| Booking Hero | $19/month · Optional module · per practice | $19 a month |
| AI Marketing Hero | $249/month · Optional module · per practice | $249 a month |
| Practice | $249/month · 6–20 users · 7,500 AI credits/month | $249 a month |
| AI Invoicing Hero | $49/month · Optional module · per practice | $49 a month |
| Solo | $49/month · 1 user · 1,500 AI credits/month | $49 a month |
| Team | $99/month · 2–5 users · 3,000 AI credits/month | $99 a month |
The first 8 of 9 plans, as heromed.online lists them, read 7 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit the HeroMed website.
- Start a 14-day trial with full platform access; no credit card is required.
- Choose a core plan: Solo, Team, Practice or Enterprise.
- Add optional modules such as WhatsApp & SMS, Booking Hero, AI Invoicing Hero, AI Reception Hero or AI Marketing Hero if needed.
- For calendar viewing, subscribe to HeroMed’s private iCal feed in Google Calendar, Outlook or Apple Calendar.
- For WhatsApp integration, use the official WhatsApp Business API and a dedicated practice number in the practice’s Twilio account.
Verdict
HeroMed combines practice administration with AI note drafting, communications, and billing tools. Note drafts require practitioner review, and calendar feeds only send information out of HeroMed.
Questions
How much does HeroMed cost?
Paid plans start at $49/month. Solo is $49/month, Team $99/month and Practice $249/month; Enterprise is listed as custom pricing. Optional modules have separate listed prices.
Does HeroMed have a free plan or trial?
There is no free plan. Every plan includes a 14-day trial with full platform access and no credit card required.
Which platform does HeroMed support?
HeroMed is listed as a web platform.
Which calendars can connect to HeroMed?
A private iCal feed can be subscribed to in Google Calendar, Outlook or Apple Calendar. It is one-way out of HeroMed.
Can practices connect WhatsApp?
Yes. HeroMed connects WhatsApp to the practice diary and patient records through the official WhatsApp Business API, using a dedicated practice number in the practice’s Twilio account.
What happens to unused AI credits?
Credits refresh monthly and do not roll over. Customers can top them up.
Facts from HeroMed's own pages
- AI Scribe
- The AI Scribe drafts structured consultation notes and supports ICD-10 coding; a practitioner reviews, corrects and signs each note. · heromed.online, 7 Oct 2026
- Audience
- HeroMed says it serves general practitioners, specialists and allied-health practices, including physiotherapy, psychology, dentistry, occupational therapy and dietetics. · heromed.online, 7 Oct 2026
- Billing limits
- AI credits refresh monthly and do not roll over; customers can top them up, and HeroMed says plans can be upgraded, downgraded or cancelled at any time. · heromed.online, 7 Oct 2026
- Booking limit
- Booking Hero does not currently provide deposits or card capture at booking, and freed slots are not filled by an automatic waitlist. · heromed.online, 7 Oct 2026
- Calendar integration
- Practitioners can subscribe to a private iCal feed in Google Calendar, Outlook or Apple Calendar; the feed is one-way out of HeroMed. · heromed.online, 7 Oct 2026
- Core features
- Core AI includes calendar and scheduling, patient CRM, digital intake and consent, clinical workspace, dictation to notes, tasks and team workflow, patient communications, practice branding, security features and custom domain linking. · heromed.online, 7 Oct 2026
- Integration limit
- External calendar feeds do not write changes made in Google, Outlook or Apple Calendar back into HeroMed. · heromed.online, 7 Oct 2026
- Messaging integration
- HeroMed connects WhatsApp to the practice diary and patient records through the official WhatsApp Business API, using a dedicated practice number in the practice’s Twilio account. · heromed.online, 7 Oct 2026
- Product
- HeroMed is AI medical practice management software for medical and allied-health clinicians, combining scheduling, patient records, clinical notes, billing and AI tools. · heromed.online, 7 Oct 2026
- Security
- The platform describes itself as POPIA, HIPAA and GDPR-aware and lists role-based access, audit trails, encryption in transit and at rest, and daily backups. · heromed.online, 7 Oct 2026
- South African claims
- Core AI supports real-time South African medical scheme EDI claim submission, remittance handling and reconciliation. · heromed.online, 7 Oct 2026
- Support
- HeroMed says a real human replies to new enquiries within one business day and existing customers can contact support through the in-app help panel. · heromed.online, 7 Oct 2026
- Trial
- Every HeroMed plan includes a 14-day free trial with full platform access and no credit card required. · heromed.online, 7 Oct 2026
Where HeroMed stands on Freedom251
- SMS Appointment Reminder Software#15 of 26