No. 23 of 26 ·SMS Appointment Reminder Software

Rivvi

Web · paid plans from $79/mo

Freedom report

One barScore 4.8

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedThinly documented

Rivvi is ranked #23 of 26 in SMS appointment reminder software on Freedom251. It runs on Web. There is a free plan. Paid plans start at $79/mo.

Rivvi plans and pricing

All plans

Free Free Forever Up to 3 people · 500MB of data · no card needed · workspace chat and files · Microsoft 365 and Google Workspace · Teams app · HIPAA BAA rivvi.ai · 8 Oct 2026

Team $79/mo Billed monthly; annual billing shows $63 per standard seat / month Minimum 5 seats · 3GB of data · 5 conversations at once · conversation credits pay as you go rivvi.ai · 8 Oct 2026

Business $149/mo Billed monthly; annual billing shows $119 per standard seat / month Minimum 10 seats · 10GB of data · 15 conversations at once · 15% more credits per block rivvi.ai · 8 Oct 2026

Enterprise Not published Negotiated rate; committed annual conversation credits Custom seats and terms · volume commitment rivvi.ai · 8 Oct 2026

Compared on SMS appointment reminder software

Free plan: No
Paid from: $799/mo
Two-way SMS: Yes
Rescheduling prompts: Yes
Supported channels: multichannel

Best Rivvi alternatives

See all 20

One bar QuickIntell QuickEHR Appointment Reminders Free tier No. 1Free6.4 One bar Remindlo Free tier No. 2£19/mo6.4 No signal AppointmentReminders.com Paid plans No. 3$11.95/mo5.5 One bar GReminders Paid plans No. 4—5.5 One bar Teletask Paid plans No. 5—5.5 No signal Dialog Health Paid plans No. 6—5.4

The record

Product: Rivvi describes itself as an AI workspace for healthcare organizations that can answer questions from team files and connected sources, retain organization memory, and perform approved tasks.
Analysis: The workspace can analyze uploaded spreadsheets and draft reports, charts, and lists from the data.
Outreach: Paid plans include calls, texts, and website chat, with a person available as a call transfer.
Integrations: Listed account integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach; the page also lists 23 clinical and research sources.
EHR limitation: Rivvi says it does not write to EHRs; users can export EHR lists and upload them instead.
File limits: Spreadsheets up to 50MB can be uploaded in Data, while documents and PDFs can be added in chat.
Security: Rivvi states it has SOC 2 Type II and HIPAA safeguards, and that the BAA is e-signed in the app before patient data moves.
Data handling: Rivvi says PHI remains within HIPAA-eligible infrastructure, data is encrypted at rest with AWS KMS in us-east-2 (Ohio), and customer data does not train other models.
Access controls: The security page says MFA is enforced per organization, sharing defaults to Only you, and permissions are role-based.
Governance: Rivvi says its TRACE server checks every call, organizations can only tighten approval levels, and agent actions that touch PHI are logged with who, what, and when.
Clinical guardrails: Rivvi says its agents do not diagnose, prescribe, or override clinical judgment and escalate crisis signals to a designated person.
Languages: The product answers chat in the language used by the user and its voice supports Spanish and 30 more languages.
Audience: Rivvi presents the workspace for healthcare teams across primary care, value-based care, specialty care, urgent care, pharmacy, behavioral health, life sciences, and insurance brokers.
Support: The integrations page lists [email protected] for questions, and the security page lists [email protected] for security reports and questionnaires.
Price from: $79/mo

Where it ranks on Freedom251

Best SMS Appointment Reminder Software in 2026#23 of 26

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Sources

rivvi.ai· checked 8 Oct 2026
rivvi.ai/pricing· checked 8 Oct 2026
rivvi.ai/integrations· checked 8 Oct 2026
rivvi.ai/security· checked 8 Oct 2026
rivvi.ai/company/about· checked 8 Oct 2026