FigJam

FigJam is an online whiteboard for teams to brainstorm, diagram, run meetings, and plan work together. It suits groups that want structured collaboration without requiring design-tool knowledge. Its broad participation tools and AI summaries stand out, but the free plan’s three editable files can constrain teams that keep many active boards.

Overview

FigJam combines an infinite canvas with diagramming, workshop templates, and voting tools for brainstorming, sprint retrospectives, project planning, and roadmapping. More than 300 ready-made templates—and the option to create your own—make it practical for teams that want a repeatable format rather than a blank board. Integrations with Asana, Jira, and GitHub can help carry ideas into project work.

Teams can collaborate through audio conversations, live chat, comments, stamps, emotes, and Spotlight mode. Open sessions let people from other teams or companies contribute for 24 hours without logging in, which suits a time-limited workshop better than continuing work with outside partners. FigJam AI can generate templates and visuals, sort sticky notes into themes, and summarize board output into action items; these tools are most relevant to teams that need help organizing discussion and extracting next steps.

Key features

Templates, AI, and collaboration

The combination of reusable templates, voting, and several ways to participate makes FigJam suited to facilitated sessions as well as informal ideation. AI-generated summaries and themed sticky notes can help turn a crowded board into a more actionable result. Figma also lists integrations including Slack, Zoom, Microsoft Teams, Google Workspace, Notion, Jira, and Confluence.

Figma provides a FigJam app for iPad for gathering inspiration and exploring ideas. Its stated security credentials include a SOC 2 Type 2 report and ISO/IEC 27001:2022 and ISO/IEC 27018:2019 certifications. Support includes an AI chatbot for instant answers and email support for Professional, Organization, and Enterprise plans; phone and live-chat support are not offered.

Pricing

FigJam uses a freemium model. Starter is free and includes FigJam, three editable files, and unlimited collaborators. That is a strong way to bring a large group into a board, but the three-file cap makes the free plan better for occasional projects than for teams maintaining many active workspaces.

• Professional — Collab seat: $3/mo. FigJam is included in the paid plan; this is the lowest-priced paid option and the natural step up for teams that need more than the free allowance.
• Organization — Collab seat: $5/mo, billed annually. FigJam is included. Its annual billing makes it a less flexible commitment than the monthly-priced Professional seat.
• Enterprise — Collab seat: $5/mo, billed annually. FigJam is included for teams considering the enterprise plan; it carries the same stated seat price and annual billing as Organization.

The published plan details establish the free file cap and the paid seat prices, but do not describe further plan-specific FigJam limits or feature differences. Figma also offers email support on the three paid plans, while the free plan relies on its AI support chatbot.

Platforms

FigJam is available on Android, iOS, macOS, web, and Windows. The iPad app supports gathering inspiration and exploring ideas.

Who it's for

FigJam is a good fit for teams that run workshops, retrospectives, planning sessions, or collaborative diagramming and want tools to move from discussion toward action items. The lack of a design-tool prerequisite broadens its appeal beyond designers. Teams with ongoing external collaboration needs may find the 24-hour guest sessions limiting, while teams that need more than three editable files will need a paid plan.

Pros and cons

• Pro: Unlimited collaborators on the free plan make it possible to involve a large group without paying per participant.
• Pro: More than 300 templates, voting, and diagramming support structured workshops as well as freeform brainstorming.
• Pro: AI can organize sticky notes and produce action items, helping teams turn board activity into follow-up.
• Con: The free plan is capped at three editable files, limiting its usefulness as a growing team's permanent workspace.
• Con: Open sessions last 24 hours, so they are not a substitute for ongoing guest collaboration.
• Con: Phone and live-chat support are unavailable, including for paid plans.

Alternatives

Consider Miro if its free plan’s 7,000+ templates and 250+ integrations are more important to your choice than FigJam’s specific collaboration and AI tools. Boardmix is another freemium whiteboard option; its free plan includes one team workspace, three editable boards, 100 objects per board, and 1 GB of storage. Choose Milanote if its free allowance of 100 notes, images, or links, 10 file uploads, and unlimited shared boards better matches your work.

Canva Whiteboards is an alternative for readers considering a whiteboard from Canva. MURAL offers a free plan with unlimited murals, three editable at a time, unlimited members and view-only visitors, and one workspace. myViewBoard has a free Standard plan with essential whiteboarding tools, while NoteBookCast offers a free whiteboard that can be created without an account. Padlet Sandbox is another freemium option.

Browse more Online Whiteboard Tools, AI Whiteboard Software, Design Collaboration Software, and Collaborative Whiteboard Software.

Verdict

Choose FigJam if your team wants a flexible workshop canvas with templates, multiple ways to collaborate, and AI help turning ideas into action items. The free plan’s unlimited collaborators are appealing, but its three editable files make it a trial-sized workspace for teams that accumulate boards. Look elsewhere if you need ongoing external access or a more generous free board allowance.