Purpose: Fentrica is a building operations platform connecting maintenance management, building systems, metering, access control, and tenant self-service.
Maintenance: It provides work orders, vendor coordination, tenant requests, scheduling, and documentation in a single workflow.
Tenant self-service: Tenants can report issues, book spaces, manage access, and track requests through a mobile interface.
Building monitoring: The platform provides real-time alerts from BMS, sensors, and meters to surface anomalies and faults.
Energy features: Fentrica says HVAC and lighting schedules can adjust based on occupancy, weather, and tariffs.
Integrations: Fentrica says it integrates with more than 1,000 manufacturers and lists Modbus, BACnet, KNX, MQTT, LoRaWAN, M-Bus, REST API, and oBIX.
Compatibility check: The company says it verifies compatibility before commitment and supports legacy protocols including BACnet, Modbus, and KNX.
Deployment: Maintenance can be live within days, while connecting building systems usually takes 2–4 weeks depending on the number of sites.
Pricing model: Pricing is modular and based on the number of buildings and modules; the CRE page states pricing starts at €85/month and offers enterprise portfolio packages.
Support: All plans include onboarding, live setup help, and ongoing chat and email support; enterprise plans include a dedicated account manager and SLA-backed response times.
Security framework: Fentrica says its information security management system is aligned with ISO/IEC 27001:2022 and that it processes personal data under GDPR.
Data protection: The security page says customer data is hosted in the EU unless otherwise agreed, with TLS 1.2/1.3 in transit and AES-256 encryption for sensitive stored data.
Access controls: Fentrica says staff have no default access to customer data, customer authorization is required for exceptional access, and MFA is enforced for administrative and critical system access.
Intended customers: Fentrica describes its audience as property and facility managers of real estate portfolios, including commercial, residential, hospitality, and smart storage use cases.
Price from: €85/mo

Where it ranks on Freedom251

Best Property Maintenance Management Software in 2026#9 of 32
Best Property Maintenance Software in 2026#6 of 26

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Sources

fentrica.com/en· checked 4 Oct 2026
fentrica.com/en/ai-powered-cre-portfolio-automation-· checked 4 Oct 2026
fentrica.com/en/security· checked 4 Oct 2026