Visitt

Overview

Visitt is a commercial real estate platform for coordinating building operations and tenant service. It is best suited to property teams that want maintenance, tenant communication, and vendor workflows connected. Its broad operational scope is compelling, but custom pricing means it is less suited to buyers who need to compare costs upfront.

Key features

Work orders can start with tenant requests, staff entries, or automated building alerts; AI can title, categorize, and route them. That multi-channel intake can help teams keep requests organized, while scheduled preventive maintenance and recurring inspections support work beyond urgent repairs. Teams can track work through completion, with inspection tools and asset history adding operational context.

Visitt+ gives tenants a place to submit maintenance requests, receive updates, chat with building teams, and book amenities. Live Translate renders property-team updates in a tenant’s language in real time, a meaningful advantage for buildings serving multilingual communities. Teams can also review and approve service costs in Visitt before syncing charges with accounting software.

Vendor workflows include AI agents that can contact vendors for updated certificates of insurance and validate coverage against requirements. Reporting covers operational health scores, comparisons between buildings, team performance, and equipment performance, giving operators several views of building and team activity. Listed integrations include Yardi, MRI Software, Rent Manager, VendorPM, SwiftConnect, KodeLabs, Equiem, Google SSO, Microsoft Entra ID, and Okta. The Partner API provides GraphQL access, webhooks, secure authentication, and data export capabilities.

Visitt states that it has SOC 2 Type II compliance and describes encryption, SSO, and granular permissions as security measures. It offers web and mobile apps alongside its API, so teams and tenants have more than one way to engage with the platform.

Pricing

Visitt uses a paid model with custom pricing; prospective customers are directed to request a demo. That approach may suit operators evaluating a portfolio-wide system, but buyers cannot compare a published entry price or self-serve plan before engaging. No plan tiers or seat and usage limits are provided.

Platforms

Visitt is available on web, Android, and iOS, with a GraphQL Partner API for connected systems and data exchange. The tenant app supports request submission and updates, while the API and listed integrations give operators routes to connect existing business software.

Who it's for

Visitt is aimed at commercial real estate operators, including property managers, facility maintenance teams, and tenant coordinators, as well as the tenants they serve. It is a stronger fit for teams that need connected tenant service and building operations than for buyers seeking a narrowly focused maintenance tool or an immediately priced option.

Pros and cons

• Pro: Requests can enter from tenants, staff, or building alerts, with AI categorization and routing to help manage intake.
• Pro: Tenant communications, amenity bookings, preventive maintenance, inspections, vendor compliance, and cost approvals sit within the same platform.
• Pro: Live Translate supports tenant communication across language differences.
• Con: Custom pricing requires a demo request, making upfront budget comparisons harder.
• Con: The platform’s broad operations scope may be more than teams looking only for basic work-order management need.

Alternatives

openMAINT is worth considering for buyers seeking a free plan, broad platform coverage, or self-hosting; its free Self-Service plan includes space and asset inventory, facility management excluding the Self Service Portal, logistics, and economic management.

FlowServIQ offers a free plan with unlimited work orders and preventive maintenance, a tenant request portal, asset tracking, certification tracking, and one team member. It may suit a small team wanting a free starting point, while Visitt covers a broader set of tenant and building workflows.

Platuni Maintenance has a free Starter plan for up to one unit with maintenance requests, basic work orders, and email support. Consider it for a very small operation that can begin with that scope.

TaskEstate has a free web plan capped at one user, one property, one building, 25 units, and 20 resident requests per month, making it an option for small portfolios with modest request volume.

Fentrica uses modular pricing at €85 a month, with pricing varying by modules and portfolio and enterprise packages available. It may suit buyers who want a stated monthly starting price and modular scope.

Latchel offers a flat monthly subscription per door with portfolio pricing through a demo; its Autopilot AI plan includes the full package with Outbound Voice. It is an alternative for buyers evaluating a per-door subscription.

NetVendor focuses on vendor enrollment, with an annual enrollment fee typically ranging from $49 to $149 per property management company or contractor, if applicable. It may be a narrower choice when vendor enrollment is the priority.

One by Lessen is another paid option for buyers to compare.

Browse more options in Property Maintenance Software.

Verdict

Choose Visitt if you manage commercial properties and want tenant service, maintenance, vendor workflows, and reporting connected in one platform, especially where multilingual communication matters. Look elsewhere if upfront pricing or a smaller, focused tool is essential; the demo-led custom pricing is the clearest trade-off.