Freedom251 › Property Maintenance Software
WerkOrder
What WerkOrder is
WerkOrder is a web-based property-maintenance system that turns tenant emails into dispatched work orders. Forwarded messages are parsed for job details, matched to a building, categorized, prioritized, and routed; replies in the same thread become work-order comments. Its AI dispatch engine considers engineer skills, certifications, availability, proximity, and workload when assigning jobs. Building intelligence can suggest inspections, preventive-maintenance routines, and vendors using building type, age, location, and equipment. Inspection requirements can be detected by city and state, with schedules covering fire safety, elevators, boilers, and backflow. Analytics track resolution times, vendor performance, maintenance costs, building-health trends, and team productivity. Email intake works with any email client, and Professional includes calendar integration. Starter costs $49 a month and Professional costs $149 a month; both include unlimited buildings and work orders. Starter allows up to three users with limited AI triage, while Professional allows up to ten before extra users cost 15 USD per user monthly. A 30-day trial is offered, but there is no free plan.
Who it suits
WerkOrder is aimed at commercial building owners, property managers, and service companies handling maintenance requests, vendors, inspections, and recurring work.
What it does well
- Converts tenant emails into routed work orders
- Dispatch considers skills, certifications, and workload
- Suggests inspections and preventive maintenance
- Tracks vendor and maintenance performance
- 30-day trial available
What to know first
- No free plan
- Starter limits accounts to three users
- Starter includes limited AI triage
- Professional charges for users beyond ten
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | $149/month · Up to 10 users · Extra users: $15/user/month · Unlimited buildings · Unlimited work orders · Full AI auto-dispatch · Email-to-work order · SLA tracking · Multi-PM portfolio view · Gamification & leaderboard · Priority support | $149 a month |
| Starter | $49/month · Up to 3 users · Unlimited buildings · Unlimited work orders · Limited AI triage · Building health score · Email support | $49 a month |
| Enterprise | Custom · Unlimited users · SSO & SAML · Dedicated success manager · Custom integrations · SLA guarantees · Volume discounts · Custom pilot program | On request |
As werkorder.io lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
WerkOrder connects email intake, AI dispatch, inspections, and maintenance analytics for commercial properties. Compare the user limits and dispatch features across its paid plans.
Facts from WerkOrder's own pages
- Analytics
- The product tracks work order resolution times, vendor performance, maintenance costs, building health trends, and team productivity. · werkorder.io, 8 Oct 2026
- Building intelligence
- WerkOrder can suggest inspections, preventive maintenance routines, and vendors based on building type, age, location, and equipment. · werkorder.io, 8 Oct 2026
- Dispatch
- Its AI dispatch engine considers engineer skills, certifications, availability, proximity, and workload when assigning work orders. · werkorder.io, 8 Oct 2026
- Email intake
- Forwarded tenant emails are parsed for work order details, matched to a building, categorized, prioritized, and routed; email thread replies become work order comments. · werkorder.io, 8 Oct 2026
- Enterprise controls
- The Enterprise plan lists SSO & SAML, custom integrations, and SLA guarantees. · werkorder.io, 8 Oct 2026
- Free demo
- The maker offers a demo with no signup required, including three buildings and one year of realistic maintenance history. · werkorder.io, 8 Oct 2026
- Inspections
- The maker says inspection requirements can be detected by city and state and schedules can cover fire safety, elevators, boilers, and backflow. · werkorder.io, 8 Oct 2026
- Integrations
- The product page says its email intake works with any email client, and the Professional dispatch feature includes calendar integration. · werkorder.io, 8 Oct 2026
- Intended users
- WerkOrder is built for commercial property maintenance and presents solutions for building owners, property managers, and service companies. · werkorder.io, 8 Oct 2026
- Notable limits
- Starter is limited to 3 users and limited AI triage, while Professional allows up to 10 users before extra users are charged. · werkorder.io, 8 Oct 2026
- Support
- Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated success manager. · werkorder.io, 8 Oct 2026
- What it does
- WerkOrder uses AI to turn tenant emails into dispatched work orders and match vendors to jobs for property maintenance. · werkorder.io, 8 Oct 2026
Where WerkOrder stands on Freedom251
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