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Datex Service Requests & Work Orders
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What Datex Service Requests & Work Orders is
Datex Service Requests & Work Orders is a module for real estate portfolio owners and operators managing work from request through completion. Tenants can track work orders, while operators can email them to vendors and engineers, choose vendors from a preferred list, and provide tenants with support and suitable service providers. The module supports recurring processes and recurring work orders, and users can view work on a calendar, track expenses, and charge work order costs back to tenants.
A report library tracks assigned work and lets users organize work orders by building, tenant, suite, vendor, or status. The module integrates with the Datex platform and MRI/Yardi for reporting and workflow automation. It also connects with Datex Site Visits, buildings, tenants, and vendors. Datex serves retail, multifamily, commercial, and industrial real estate clients. The company advertises a 30-day experience with reports and automation using the customer’s live data, with training and support included. Pricing is available on request. Datex says it completed a SOC 2 Type I examination and describes controls that include MFA requirements and logical data separation.
Who it suits
This module suits owners and operators of retail, multifamily, commercial, or industrial real estate portfolios who coordinate tenant requests, vendors, recurring work, and expense chargebacks. It may also fit teams that need work-order reporting by property, tenant, suite, vendor, or status.
What it does well
- Tenants can track work orders.
- Supports recurring work orders and automated recurring processes.
- Users can select from a defined list of preferred vendors.
- Tracks expenses and supports tenant chargebacks.
- Reports can be organized by building, tenant, suite, vendor, or status.
What to know first
- Pricing is available on request.
- The advertised experience is limited to 30 days.
Limits
The advertised experience lasts 30 days. Pricing is available on request; no public plan details are stated.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Contact Datex for pricing | No public price or plan details stated | On request |
As datexdata.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Datex Service Requests & Work Orders website.
- Contact Datex to request pricing and discuss the 30-day experience.
- Use the advertised experience with your live data, reports, and automation.
- Arrange the included training and support.
Verdict
Choose Datex Service Requests & Work Orders if your real estate operation needs tenant-facing work-order tracking, vendor communication, recurring work, and chargebacks in one module. Review the on-request pricing and 30-day experience with Datex to decide whether it fits your operation.
Questions
How much does the module cost?
Pricing is available on request.
Is there a trial or experience period?
Datex advertises a 30-day experience with reports and automation using the customer's live data, with training and support included.
Which systems does it integrate with?
It integrates with the Datex platform and MRI/Yardi, and connects with Datex Site Visits.
Who is the module intended for?
Datex describes serving retail, multifamily, commercial, and industrial real estate clients.
What security information does Datex provide?
Datex says it completed a SOC 2 Type I examination and describes controls including MFA requirements and logical data separation.
Facts from Datex Service Requests & Work Orders's own pages
- Calendar
- Work orders can be viewed on a calendar. · datexdata.com, 8 Oct 2026
- Connected product
- Datex says the module integrates with Datex Site Visits and is connected with buildings, tenants, and vendors. · datexdata.com, 8 Oct 2026
- Expenses and chargebacks
- Users can track expenses and charge back tenants. · datexdata.com, 8 Oct 2026
- Headquarters
- 24025 Park Sorrento, Suite 300, Calabasas, CA 91302, United States · datexdata.com, 28 Sept 2026
- Integrations
- The module integrates with the Datex platform and MRI/Yardi to simplify reporting and automate workflows. · datexdata.com, 8 Oct 2026
- Intended users
- Datex describes serving retail, multifamily, commercial, and industrial real estate clients. · datexdata.com, 8 Oct 2026
- Purpose
- The module helps portfolio owners and operators manage work orders from start to finish. · datexdata.com, 8 Oct 2026
- Recurring work
- The module can automate recurring processes and create recurring work orders. · datexdata.com, 8 Oct 2026
- Reporting
- Reports track assigned work orders and work orders by building, tenant, suite, vendor, or status. · datexdata.com, 8 Oct 2026
- Reports
- A report library tracks assigned work orders and work orders by building, tenant, suite, vendor, or status. · datexdata.com, 8 Oct 2026
- Security
- Datex says it completed a SOC 2 Type I examination and describes controls including MFA requirements and logical data separation. · datexdata.com, 8 Oct 2026
- Support contact
- Datex lists a phone number and email address for contact: (818) 707-9135 and [email protected]. · datexdata.com, 8 Oct 2026
- Tenant charges
- The module supports charging work order costs back to tenants. · datexdata.com, 8 Oct 2026
- Tenant support
- Tenants can track work orders, and the page says this helps operators provide tenants with support and suitable vendors. · datexdata.com, 8 Oct 2026
- Tracking
- Users can view work orders on a calendar and track expenses. · datexdata.com, 8 Oct 2026
- Trial and support
- Datex advertises a 30-day experience with its reports and automation using the customer's live data, with training and support included. · datexdata.com, 8 Oct 2026
- Vendor communication
- Work orders can be emailed to vendors and engineers. · datexdata.com, 8 Oct 2026
- Vendor selection
- Users can choose from a defined list of preferred vendors. · datexdata.com, 8 Oct 2026
Where Datex Service Requests & Work Orders stands on Freedom251
- Property Maintenance Software#8 of 25