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Bloomreach Engagement

by Bloomreach Engagement

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Bloomreach Engagement's own site

What Bloomreach Engagement is

Bloomreach Engagement is a paid marketing automation platform that brings customer and product data together for campaigns across more than 13 channels. Its tools include email automation, customer journeys, lead scoring, lead capture forms, omnichannel orchestration, experiments, and A/B testing. Listed channels include email, SMS and messaging, WhatsApp, web, mobile apps, and advertising and targeting. Loomi AI draws on customer data to recommend a next action, channel, and timing for personalized campaigns. Loomi Analytics helps marketers explore customer behavior, build segments, monitor campaign results, and seek insights with prompts. The Marketing Agent can create complete email workflows from a plain-English prompt.

Bloomreach says the platform connects with Shopify, Snowflake, Databricks, and more than 130 other tools, and supports multiple CRM integrations. It says it encrypts data in transit and at rest and maintains SOC 2 Type II, GDPR, and ISO certifications. Engagement privacy controls cover consent, data subject requests, PII visibility permissions, and event retention. Pricing is on request. The Marketing Automation plan is listed at $60,000 a year, billed annually, with a custom platform fee and usage that varies with audience, catalog size, selected products, and volume. Bloomreach says implementation typically takes about two months, while campaigns can run before it is complete.

Who it suits

Bloomreach describes the platform for brands with hundreds of thousands of monthly visitors, high email and SMS volumes, and customer data spread across systems. It suits teams looking to coordinate campaigns across channels and use customer data for personalization, analytics, and campaign creation.

What it does well

  • Coordinates campaigns across more than 13 channels.
  • Uses customer data to personalize action, channel, and timing.
  • Marketing Agent can generate email workflows from plain-English prompts.
  • Connects with Shopify, Snowflake, Databricks, and 130+ other tools.
  • Includes controls for consent, data requests, PII visibility, and event retention.

What to know first

  • No free plan; pricing is on request.
  • Marketing Automation starts at $60,000 a year, billed annually.
  • Bloomreach says it may not fit low-volume marketing programs or lightweight email needs.

Limits

There is no free plan. Marketing Automation is listed at $60,000 a year with annual billing; its custom platform fee and usage scale with audience, catalog size, selected products, and volume.

Plans

PlanBilled and limitsPrice
Autonomous MarketingEmail marketing · SMS and mobile marketing · Ad optimization · Intelligence and orchestration · Web and app personalization · Loomi Analytics agent and AutosegmentsOn request
Autonomous MarketingEmail marketing · SMS and mobile marketing · Ad optimization · Intelligence and orchestration · Web and app personalization · Loomi Analytics agent and AutosegmentsOn request
Marketing AutomationAnnually; starting at $60K+ a year for most brands · Custom platform fee plus usage that scales with audience, catalog size, selected products, and volume; annual billing$60,000 a year

As bloomreach.com lists them, read 20 Sept 2026. The maker's own page has the final word.

Getting started

  1. Visit Bloomreach's marketing automation website.
  2. Request pricing information from Bloomreach.
  3. Choose between the listed Autonomous Marketing and Marketing Automation plans.
  4. Plan for implementation, which Bloomreach says is typically live in about two months; campaigns can run before it is finished.

Verdict

Choose Bloomreach Engagement if your brand has substantial visitor and messaging volumes and needs coordinated, data-driven marketing across channels. Its AI, analytics, privacy controls, and integrations support broad campaign work. Look elsewhere if you need a free or lightweight email tool, or if your marketing program is low-volume.

Questions

How much does Bloomreach Engagement cost?

Pricing is on request. The Marketing Automation plan is listed at $60,000 a year, billed annually, with a custom platform fee and usage-based scaling.

Is there a free plan?

No. Bloomreach Engagement is a paid product.

Which channels does it support?

Listed channels include email, SMS and messaging, WhatsApp, web, mobile apps, and ads and targeting.

What integrations are available?

Bloomreach says it connects with Shopify, Snowflake, Databricks, and more than 130 other tools. Multiple CRM integrations are also listed.

What does Loomi AI do?

It uses customer data to select a next best action, channel, and timing for personalized campaigns. Loomi Analytics supports behavior exploration, segmentation, campaign tracking, and prompt-based insight discovery.

Who makes Bloomreach Engagement?

The maker is Bloomreach Engagement. Bloomreach says it was founded in 2009 and is headquartered in Mountain View, California, United States.

Facts from Bloomreach Engagement's own pages

AI campaign creation
The Marketing Agent can generate complete email workflows from a plain-English prompt. · bloomreach.com, 11 Oct 2026
Analytics
Loomi Analytics lets marketers explore customer behavior, create segments, track campaign results, and find insights using prompts. · bloomreach.com, 11 Oct 2026
Campaign tools
The platform includes omnichannel orchestration, marketing intelligence and AI, experiments, and A/B testing. · bloomreach.com, 11 Oct 2026
Channels
The product lists email, SMS and messaging, WhatsApp, web, mobile app, and ads and targeting among its channels. · bloomreach.com, 11 Oct 2026
Company history
Bloomreach says it was founded in 2009 by Raj De Datta and Ashutosh Garg. · bloomreach.com, 11 Oct 2026
CRM integrations
multiple · bloomreach.com, 20 Sept 2026
Customer journeys
Yes · bloomreach.com, 20 Sept 2026
Email automation
Yes · bloomreach.com, 20 Sept 2026
Lead capture forms
Yes · bloomreach.com, 20 Sept 2026
Founded
2009 · bloomreach.com, 23 Sept 2026
Free plan
No · bloomreach.com, 20 Sept 2026
Headquarters
Mountain View, California, United States · bloomreach.com, 23 Sept 2026
Implementation
Bloomreach says Marketing Automation is typically live in about two months and campaigns can run before implementation is finished. · bloomreach.com, 11 Oct 2026
Integrations
Bloomreach says the platform connects with Shopify, Snowflake, Databricks, and 130+ other tools. · bloomreach.com, 11 Oct 2026
Intended customer
Bloomreach describes the platform as suited to brands with hundreds of thousands of monthly visitors, high email and SMS volumes, and customer data spread across systems. · bloomreach.com, 11 Oct 2026
Lead scoring
Yes · bloomreach.com, 20 Sept 2026
Notable fit limit
Bloomreach says the platform may not fit businesses with low-volume marketing programs or those seeking a free or lightweight email tool. · bloomreach.com, 11 Oct 2026
Personalization
Loomi AI uses customer data to determine the next best action, channel, and timing for personalized campaigns. · bloomreach.com, 11 Oct 2026
Privacy controls
For Engagement, Bloomreach says customers can manage consent, data subject requests, PII visibility permissions, and event retention. · bloomreach.com, 11 Oct 2026
Product
Bloomreach Marketing Automation combines real-time customer and product data, 13+ channels, and analytics powered by Loomi AI. · bloomreach.com, 11 Oct 2026
Security
Bloomreach says it encrypts data at rest and in transit and maintains SOC 2 Type II, GDPR, and ISO certifications. · bloomreach.com, 11 Oct 2026
Support
Bloomreach pricing information lists 24/7 in-app chat with a 90-second average response, a named Customer Success Manager, Bloomreach Academy, and monthly best-practice sessions. · bloomreach.com, 11 Oct 2026

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