Albi

Overview

Albi is a restoration-management system that links office coordination with field work on web, Android and iOS. It is best suited to restoration contractors that need structured insurance workflows, mobile documentation and estimating in one system. Its breadth is compelling, but the annual commitment makes it a considered purchase rather than a casual add-on.

The platform centralizes job records, project communication and field access, while Albi Mobile keeps photos, notes and updates together and supports offline use for key features. Albi Capture adds iPhone LiDAR floor plans and 360-degree imagery without per-scan fees. The company was founded in 2020 by restoration manager Alex Duta and software developer Shamoil Soni.

Key features

• Job coordination: A shared job record, project-management tools and communication features connect office staff and crews. That structure is useful when information otherwise gets scattered across calls, documents and apps.
• Mobile documentation: Albi Mobile combines photos, notes and updates in one application, with offline support for key features. It fits crews working in basements, damaged properties or other areas where connectivity is inconsistent, although offline coverage is not described as universal.
• LiDAR and 360-degree capture: Albi Capture pairs iPhone LiDAR floor plans with 360-degree images. Including both capabilities in the subscription, with no per-scan charge, gives frequent users more predictable capture costs.
• Restoration workflow tools: Insurance workflows, estimate building, field documentation, crew scheduling, photo capture and Xactimate export address the operational tasks restoration contractors handle repeatedly. These are more relevant to a restoration business than generic task management.
• Integrations and finance: Connections include QuickBooks, Zapier, Kahi and Xactimate; the pricing information also names XactAnalysis, iCAT, Encircle, CompanyCam, Eagleview and CleanClaims. Accounting support covers QuickBooks Online, QuickBooks Desktop and Xero, reducing the case for maintaining a separate financial-data bridge.
• Service and controls: Every plan includes unlimited storage, unlimited projects, a dedicated account manager, multi-channel support, curated integrations and API access. Albi advertises same-day support, a seven-minute response time and a 24-hour average resolution time. Its privacy policy says personal information sent to other websites is protected with encryption such as SSL, while acknowledging that online transmission cannot be guaranteed fully secure. Albiware says it does not sell, rent or lease customer lists and does not use Google Workspace API data to train generalized AI or machine-learning models.

Pricing

Albi has no free plan. Base User costs $60 a month ($60 per seat per month), while Pro User costs $100 a month ($100 per seat per month). The small-business example requires four seats—two Base and two Pro—and the stated minimum yearly spend is $6,000. That floor is significant for a very small contractor, even if only a few people need the system.

The Analytics Package starts at $250 a month and adds advanced BI dashboards and custom reports. The Automations Package also starts at $250 a month, with a workflow builder, trigger-based actions, email and SMS automation, and integration capabilities. These packages make sense for companies that have outgrown standard reporting or need repeatable, event-driven processes, but they raise the ongoing cost beyond the seat subscription.

Implementation is optional paid work: White Glove Onboarding is $2,500, paid once ($2,500 one-time) for setup, configuration, virtual and recorded sessions, data migration and ongoing support. Enterprise Onboarding is $4,500, paid once ($4,500 one-time) and adds two-day in-person training. Every plan's unlimited storage and projects remove quota anxiety, but the four-seat minimum remains the key purchasing constraint.

Platforms

Albi runs on the web and has Android and iOS apps. The mobile offering is particularly important for field documentation and offline work; office teams can use the web platform while crews update jobs from phones.

Who it's for

Albi is built for restoration contractors and says it serves companies of all sizes. It is a strong fit for businesses coordinating insurance claims, estimates, scheduling and detailed visual records across office and field teams. A four-seat, $6,000 annual minimum is harder to justify for a solo operator or a small firm wanting to trial software before committing.

Pros and cons

Pros

• Restoration-specific workflows cover insurance work, estimating, scheduling, documentation and Xactimate export.
• LiDAR floor plans and 360-degree capture are included without per-scan fees.
• Unlimited storage and projects, API access and a broad integration set support growing operations.
• Offline mobile support helps crews document work where connectivity is unreliable.

Cons

• The $6,000 minimum annual spend and four required seats create a substantial entry commitment.
• Analytics and automation are additional $250-per-month packages rather than part of the base seat prices.
• Offline operation is promised only for key features, not the complete platform.

Alternatives

For a wider comparison, see Restoration Management Software.

• Proof Restoration OS is the better starting point for a small team wanting a free tier: Proof Pulse supports two seats, no call minutes or SMS, 50K AI tokens, 50 vision analyses and 1 GB of storage at $0 per month.
• Clean Claims is another paid restoration option on Android, iOS and web.
• Cotality DASH offers a paid Android, iOS and web alternative.
• Loop Logics suits buyers who prefer user-based pricing: desktop and field users are priced separately, with no charge based on jobs or claims.
• Vercid uses quoted per-operation pricing across iOS and web, including a workspace base, role-priced seats and optional module packs.
• Lever360 is worth considering for a single-location operator needing up to seven users at $378.00 per month with a one-year commitment and a $699 setup fee.
• Cortex by JobDox starts at $550.00 per month every 28 days for 1–10 users, with a 12-month minimum and a free trial.
• Job Workflow PRO is a lower-priced contractor workflow alternative, with a $249.00 monthly Starter plan, 10 seats and a free trial.

Verdict

Choose Albi if you run a restoration company that needs one system for insurance jobs, field evidence, scheduling, estimating and restoration-industry integrations, and can support the four-seat annual commitment. Look elsewhere if you need a free or low-risk entry plan, operate with fewer than four users, or want analytics and automation included without separate package fees.