Zoho Apptics

Zoho Apptics is ranked #2 of 141 in web analytics tools on Freedom251. It runs on Android, API, iOS, Linux, macOS, Web, Windows. There is a free plan. A free trial is offered.

Zoho Apptics plans and pricing

All plans

Free Forever Free Free forever 1 project · 5 applications/project · 5K errors/month · 25K engagements/month · 2 organization users · 30 days data retention zoho.com · 29 Sept 2026

Pro Not published Monthly or yearly; yearly saves 30% Unlimited projects and applications · 100K errors/month · 500K engagements/month · Unlimited organization users · 5 year data retention zoho.com · 29 Sept 2026

Growth Not published Monthly or yearly; yearly saves 30% 3 projects · 15 applications/project · 20K errors/month · 100K engagements/month · Unlimited organization users · 1 year data retention zoho.com · 29 Sept 2026

Enterprise Not published Custom quote Custom usage limits · Custom data retention · Multi-region data hosting · Unlimited organization users · Dedicated account management zoho.com · 29 Sept 2026

Compared on web analytics tools

Free plan: Yes
Platform coverage: cross-platform
Retention reports: Yes
Funnel analysis: Yes
Revenue tracking: Yes
Data retention: 60 months
Session replay: Yes
Crash insights: Yes

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Zoho Apptics

Purpose: Zoho Apptics is a product analytics platform for tracking app performance, analyzing user flows, capturing feedback, and reducing churn.
SDK coverage: Zoho lists support for iOS, iPadOS, macOS, watchOS, Apple TV, Android, Flutter, React, Windows, JavaScript, Unity, and Kotlin Multiplatform.
Developer features: Features include crash and error reporting, debugging, remote logging, in-app updates and ratings, performance monitoring, remote configuration, and API tracking.
Engagement analytics: The product offers audience segments, funnels, in-app feedback, store review management, push notifications, and retention analysis.
Product insights: Apptics provides dashboards, user journey maps, event tracking, and an MCP server for querying product insights with natural-language requests.
Integrations: The site lists Zoho Cliq, Zoho Desk, Zoho Projects, Zoho CRM, Slack, Microsoft Teams, Zendesk, and Atlassian Jira integrations.
Security: Apptics documents JWT request authentication, RSA encryption for designated sensitive fields, TLS for network communication, and AES-256 encryption for stored data.
Compliance: Zoho says Apptics has been audited for ISO 27001, ISO 27017, ISO 27018, ISO 27701, and SOC 2 Type II, and complies with GDPR and CCPA.
Trial: The pricing page offers 14 days of full platform access across the web console and mobile app without requiring a credit card.
Plan limits: Free Forever includes 30 days of data retention, while Growth and Pro list one year and five years respectively; Enterprise offers custom retention.
Migration limit: The FAQ says Apptics does not currently support migration from Firebase, Countly, or other third-party services.
Update limit: The FAQ says in-app updates can currently be configured only for apps available on the App Store and Google Play Store.
Support: Pricing information directs customers with questions to [email protected] and lists email, chat, integration, and onboarding support options across plans.
Founded: 1996
Price from: Free

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Where it ranks on Freedom251

Best Web Analytics Tools in 2026#2 of 141
Best Product Analytics Tools in 2026#5 of 42
Best Mobile App Analytics Software in 2026#3 of 37

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Sources

zoho.com/apptics/· checked 29 Sept 2026
zoho.com/apptics/features.html· checked 29 Sept 2026
help.zoho.com/portal/en/kb/zoho-apptics/privacy-and-s· checked 29 Sept 2026
zoho.com/apptics/pricing.html· checked 29 Sept 2026
zoho.com/apptics/resources/faq.html· checked 29 Sept 2026