Freedom251 › Web analytics tools
Heap
by Heap
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Up to 10k monthly sessions · 6 months data history · core analytics charts · unlimited enrichment sources · Guides integrations · SSO | Free |
| Growth | Unlimited users and reports · 12 months data history · CSV exports · chart customization · AI Powered Assistant · email support | On request |
| Pro | Custom session pricing · account analytics · engagement matrix · report alerts · Session Replay add-on · standard support | On request |
| Premier | Custom session pricing · data warehouse integration · behavioral targeting · unlimited projects · advanced permissions · dedicated CSM · region-specific storage | On request |
As heap.io lists them, read 15 Oct 2026. The maker's own page has the final word.
Facts from Heap's own pages
- AI analytics
- The homepage presents Sense Chat and Sense AI for natural-language analysis and proactive insights. · heap.io, 15 Oct 2026
- Android SDK distribution
- Heap Android SDK artifacts are distributed through Maven Central and the quick-start example uses io.heap.core:heap-android-core:0.8.+. · developers.heap.io, 15 Oct 2026
- API access
- Yes · heap.io, 20 Sept 2026
- Autocapture
- A single snippet captures clicks, pageviews, form fills and journeys automatically across websites and products. · heap.io, 15 Oct 2026
- Company founding
- Heap was founded in 2013. · crunchbase.com, 15 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Heap Inc. · crunchbase.com, 15 Oct 2026
- Company size
- LinkedIn lists Heap as privately held with 201–500 employees. · linkedin.com, 15 Oct 2026
- Conversion funnels
- Yes · heap.io, 20 Sept 2026
- Data retention
- limited · heap.io, 20 Sept 2026
- Developer documentation
- Heap provides a developer center with installation guides, API reference, help-center links and community resources. · developers.heap.io, 15 Oct 2026
- Documentation depth
- The help center provides product information, resource guides and training courses, while the developer site maintains API references and SDK changelogs. · help.heap.io, 15 Oct 2026
- Ecommerce tracking
- Yes · heap.io, 20 Sept 2026
- Event tracking
- Yes · heap.io, 20 Sept 2026
- Free plan
- Yes · heap.io, 20 Sept 2026
- Funnels and retention
- The pricing comparison lists funnels, journeys, retention, influence, engagement matrix and account-based analytics. · heap.io, 15 Oct 2026
- Headquarters
- Heap is headquartered in San Francisco, California. · linkedin.com, 15 Oct 2026
- Heatmaps
- Heap pricing lists heatmaps as an analytics capability, with add-on availability on paid tiers. · heap.io, 15 Oct 2026
- Hosting and compliance
- Heap says it is hosted in a SOC 2 facility and maintains business-continuity, notification, employee-training and third-party-audit practices. · heap.io, 15 Oct 2026
- Illuminate
- Heap Illuminate is described as a data-science capability that finds friction, opportunities, alternate paths and behaviors associated with conversion or retention. · crunchbase.com, 15 Oct 2026
- Integrations
- Heap advertises more than 100 integrations and lists tools including Salesforce, Snowflake, Shopify, Klaviyo, Braze, Iterable, Marketo, Stripe and Zapier. · heap.io, 15 Oct 2026
- License and ownership
- Heap’s terms grant limited internal-use access and prohibit copying, modification, reverse engineering, resale and redistribution of the site and services, indicating proprietary software. · heap.io, 15 Oct 2026
- Limit: event volume
- A G2 reviewer says autocapture can create substantial event overhead that teams must sift through. · g2.com, 15 Oct 2026
- Limit: performance and complexity
- G2 reviewers mention buggy or slow session views, occasional lag on large datasets and a learning curve for advanced reports. · g2.com, 15 Oct 2026
- Limit: pricing
- G2 and Capterra reviewers report that Heap can be expensive for small businesses or startups. · capterra.com, 15 Oct 2026
Where Heap stands on Freedom251
- Web analytics tools#5 of 142
- Data Analytics Software#5 of 34
- Website Analytics#6 of 32
- Session Replay Software#5 of 26
- Customer Analytics Software#5 of 25
- Funnel Analytics#6 of 27
- Behavior Analytics#6 of 25
- Product Analytics Tools#11 of 45
- Web And Mobile Analytics Software#8 of 28
- Mobile App Analytics Software#14 of 37