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Tray.ai
by Tray.ai

What Tray.ai is
Tray.ai is a cloud platform for enterprise orchestration across data, automation, AI agents, and MCP governance. Its iPaaS combines process automation, data integration, and API management. Merlin Agent Builder supports conversational or autonomous agents with knowledge, tools, governance, and guardrails, while Agent Gateway for MCP helps companies deploy governed MCP services through workflows or connectors. Tray advertises more than 700 connectors and provides a connector SDK for custom connections. Options include universal HTTP for APIs, OAuth, JWT, API key, and Basic authentication, with webhook, polling, and batch cadence choices. Teams can build with low-code drag-and-drop tools or use headless development through Claude Code and Codex plugins, Headless MCP, and full API access. Tray states SOC 1 Type 2, SOC 2 Type 2, and HIPAA certification, mandatory 2FA, and encryption at rest. Hosting uses segregated AWS regions in the US, Ireland, and Sydney. Paid plans have pricing on request and a free trial.
Who it suits
Tray.ai is aimed at organizations coordinating multiple data, integration, automation, and AI-agent use cases. Pro targets specific use cases, Team targets several within a department, and Enterprise targets multiple departments and partner integrations.
What it does well
- More than 700 advertised connectors
- Low-code and headless development options
- MCP governance through Agent Gateway
- Mandatory 2FA and encryption at rest
- SOC 1, SOC 2, and HIPAA certifications stated
What to know first
- No free plan
- Pricing is available on request
- Pro has three workspaces and seven-day insights
- Cloud deployment only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | 3 workspaces · 7-day insights · 7-day log retention · 700+ connectors | On request |
| Enterprise | Unlimited workspaces · 180-day insights · advanced on-premise · SSO, HIPAA, regional hosting · log streaming · data engineering | On request |
| Team | 20 workspaces · 30-day insights · 7-day expandable log retention · log retention management · Guardian Log Masking | On request |
As tray.ai lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
Tray.ai brings integrations, automation, agents, and MCP controls into one cloud platform. Its connector breadth, API access, and enterprise security statements suit organizations that need governed orchestration, while pricing requires contacting the company.
Facts from Tray.ai's own pages
- AI agents
- Merlin Agent Builder supports building conversational or autonomous agents with knowledge, tools, governance, and guardrails. · tray.ai, 4 Oct 2026
- Audience
- Tray positions Pro for specific use cases, Team for multiple use cases within a department, and Enterprise for multiple departments and partner integrations. · tray.ai, 4 Oct 2026
- Automation
- Tray iPaaS includes process automation, data integration, and API management. · tray.ai, 4 Oct 2026
- Connector options
- The connector page lists universal HTTP for any API, OAuth, JWT, API key and Basic authentication, and webhook, polling, and batch cadence options. · tray.ai, 4 Oct 2026
- Connectors
- Tray advertises 700+ connectors and provides a connector SDK to build custom connectors. · tray.ai, 4 Oct 2026
- Development
- Tray offers low-code drag-and-drop development as well as headless development with Claude Code and Codex plugins, Headless MCP, and full API access. · tray.ai, 4 Oct 2026
- Founded
- 2012 · tray.ai, 28 Sept 2026
- Free plan
- No · tray.ai, 25 Sept 2026
- Hosting regions
- Tray says it operates in segregated AWS regions in the US, EU (Ireland), and APAC (Sydney). · tray.ai, 4 Oct 2026
- MCP
- Agent Gateway for MCP lets companies create and deploy governed MCP services using workflows or connectors. · tray.ai, 4 Oct 2026
- Plan limits
- Pro includes 3 workspaces, Team 20, and Enterprise unlimited workspaces; their listed insights windows are 7, 30, and 180 days respectively. · tray.ai, 4 Oct 2026
- Pricing model
- Tray says pricing depends on usage and features, with customized quotes provided by its sales team. · tray.ai, 4 Oct 2026
- Product
- Tray describes its platform as enterprise orchestration for data and AI, including integration, automation, AI agents, and MCP governance. · tray.ai, 4 Oct 2026
- Security certifications
- Tray's security policies state that it is SOC 1 Type 2, SOC 2 Type 2, and HIPAA certified. · tray.ai, 4 Oct 2026
- Security controls
- Tray's security policies state that 2FA is mandatory for user accounts and that stored data is encrypted at rest, with additional encryption for sensitive data such as workflow authentications. · tray.ai, 4 Oct 2026
- Support
- All plans include business-hours support and knowledge-base access; Team and Enterprise include 24/7/365 support, enhanced SLAs, and a dedicated Slack channel. · tray.ai, 4 Oct 2026
Where Tray.ai stands on Freedom251
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