Setmore

Overview

Setmore is appointment-scheduling software for businesses that take bookings for services or group classes. It is a strong fit for small teams that want clients to choose a time and pay through a booking page, though the Free plan’s four-user limit puts a ceiling on how far a business can grow without upgrading.

Its appeal is the combination of booking, payments, calendar sync, and team tools in one service. Businesses that need a larger staff can move to Pro, while those seeking a receptionist service or larger-organisation setup have separate options.

Key features

The Booking Page displays services, prices, and availability, allowing clients to schedule one-to-one services or group classes themselves. That reduces the need to coordinate each appointment directly, particularly for businesses that want customers to book outside business hours. Payment collection works online and in person through Stripe, Square, PayPal, and LawPay.

Two-way calendar sync helps keep schedules aligned. Automated reminders are available, but the Free plan includes only one reminder; Pro provides 500 SMS credits per team member each month, with more credits available in-app. That makes the free tier a limited way to assess reminder needs, while Pro is better suited to teams sending regular text reminders.

Team features include staff profiles, individual logins, permission levels, calendar views, and messaging. These tools support distinct staff schedules and access without requiring a shared account. Integrations include Google Analytics, Mailchimp, website widgets, Zapier, and calendar tools. All customers receive 24/7 support by phone, chat, or email.

Setmore Health adds HIPAA compliance, enhanced privacy, and healthcare-regulation support for healthcare providers. The company also says it donates 1% of revenue to planting trees.

Pricing

Free — free: The plan supports up to four users and includes one reminder. It is a practical starting point for an individual or small team with modest reminder needs, but the seat cap makes it unsuitable for a larger staff.

Pro — $5 a month: Pro supports unlimited users, and each team member receives 500 SMS credits monthly. The advertised price is based on annual billing, so readers should distinguish that rate from a monthly billing commitment. Subscriptions automatically renew on the selected monthly or annual period. A 30-day risk-free trial is available, with a refund if unsatisfied.

Live Receptionist — $99 a month: This is a separate plan, available in the US only. It may suit US businesses seeking a receptionist service alongside scheduling, rather than teams looking only to expand user capacity.

Enterprise — custom pricing: This option is intended for larger organisations. Free and Pro are the clearer choices for smaller teams, with Pro removing the Free plan’s four-user limit.

Platforms

Setmore provides Android and iOS mobile apps and Windows and macOS desktop apps. That broad device coverage is useful for teams that manage appointments across phones and desktop computers.

Who it's for

Setmore suits service businesses that want a client-facing booking page, payment collection, and shared staff scheduling in one system. It is especially compelling for small teams starting on Free or growing into Pro’s unlimited users. Businesses that need more than one reminder should account for the Free plan’s narrow allowance, and organisations seeking a US receptionist service can consider Live Receptionist.

Pros and cons

• Pros: Clients can book services or classes and pay through the Booking Page, reducing direct scheduling work.
• Pros: Two-way calendar sync and individual staff logins, permissions, and calendar views support coordinated team schedules.
• Pros: Pro removes the user cap and includes monthly SMS credits per team member.
• Cons: Free is capped at four users and one reminder, limiting its usefulness for larger or reminder-heavy teams.
• Cons: Pro’s advertised $5/user/mo rate is based on annual pricing, and subscriptions renew automatically.
• Cons: Live Receptionist is available only in the US.

Alternatives

For salon businesses, Salon and Spa Scheduling Software is a useful category to compare. For broader appointment needs, browse Appointment Scheduling Software.

Salonist is worth comparing if a salon can work within its free tier’s 50 appointments per month and wants a marketplace listing; it also has a free trial.

SimplyBook.me may suit a solo provider willing to work within its free plan’s 50 bookings, one custom feature, and one provider.

Zoho Bookings is another free option for a single user, with a 15-day premium trial that does not require credit card details.

Fresha is an alternative for independent providers or teams; its plans distinguish one team member from unlimited team members.

Acuity Scheduling is a paid alternative with a Starter plan at $20 a month and one calendar, plus a free trial.

GlossGenius may appeal to readers seeking a paid option with a custom booking website, unlimited client notifications, and email and text marketing.

Kitomba is another paid option, with plans that include online booking, stock management, POS with integrated EFTPOS, and marketing tools.

Meevo is a paid alternative with salon and spa plans, including an entry plan for five users and 2,500 email contacts.

Verdict

Choose Setmore if your business needs self-service appointment and class booking, payment collection, and team scheduling across mobile and desktop, with a free starting point for up to four users. Its central advantage is bringing those workflows together while letting Pro accommodate unlimited users. Look elsewhere if the Free plan’s single reminder is too restrictive or if the annual basis of Pro’s advertised rate does not suit your billing preference.