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PerfectGym

What PerfectGym is
PerfectGym is a SaaS system for managing multi-location gyms and fitness businesses. It serves mid-sized and enterprise operators, including fitness chains, franchises, wellness and sports facilities, and public and private leisure businesses. Its centralized tools cover facility operations, class and staff scheduling, real-time reporting, and automated billing. Membership records bring together details such as payment history, attendance, and contracts across facilities. Access control can automate entry using RFID cards and QR codes. An optional member app supports rewards, activity logs, class bookings, QR access, and other engagement features.
The system supports multiple locations, online booking, and class scheduling. PerfectGym provides an Open API and integrations across analytics, fitness apps, wearables, business software, hardware, and connected equipment; named integrations include ClassPass, EGYM, Stripe, Technogym, and Wellhub. The company says its cloud infrastructure uses ISO 27001-certified information security measures. Listed safeguards include HTTPS, a firewall, antivirus monitoring, database backups every two hours, and server redundancy. Plans on request per club for Studio, with higher starting rates for Club, Business, and Enterprise. Each plan also has a one-time professional onboarding fee based on implementation scope and support needs. Visitors can arrange a complimentary demo presentation; setup timing depends on the implementation scope and approach.
Who it suits
PerfectGym suits mid-sized and enterprise fitness operators that need to manage multiple facilities, memberships, schedules, billing, and access in one system. It may also suit chains, franchises, and leisure operators seeking member engagement tools and integrations with fitness, analytics, or business services.
What it does well
- Centralizes member payment history, attendance, and contracts across facilities.
- Includes class and staff scheduling, reporting, and automated billing.
- Supports automated entry using RFID cards and QR codes.
- Optional member app includes rewards, bookings, activity logs, and QR access.
- Open API and integrations cover software, wearables, hardware, and equipment.
- All plans include standard customer support.
What to know first
- Plans require a one-time professional onboarding fee.
- Personalized support is listed for Enterprise; premium success plans cost extra.
- Pricing is per contact per club and starts at the listed plan rates.
- Setup timing depends on implementation scope and approach.
Limits
The lowest starting plan, Studio, is priced on request per club, and each plan also requires a one-time professional onboarding fee based on implementation scope and support needs. Standard customer support is included across plans; personalized support is listed for Enterprise, and premium success plans are separate.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | per feature, per month · No included limits stated | €129 a month |
| Studio | per club · starts at · Get a Quote | €179 |
| Club | per club · starts at · Get a Quote | €349 |
| Business | per club · starts at · Get a Quote | €449 |
| Enterprise | per club · starts at · Get a Quote | €575 |
As perfectgym.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the PerfectGym website.
- Arrange a complimentary demo presentation.
- Choose a plan to request a quote: Studio, Club, Business, or Enterprise.
- Discuss implementation scope and support needs, which determine the one-time onboarding fee.
- Plan setup timing around the implementation scope and approach.
PerfectGym is a SaaS platform for running gym, wellness, sports, and leisure operations across multiple facilities. It is aimed at mid-sized and enterprise chains, franchises, and public or private operators that need shared control of memberships, scheduling, payments, and entry. Its breadth and integration options are valuable for complex estates, while per-club pricing and implementation costs make it a poor fit for buyers seeking a simple, low-cost studio system.
Overview
PerfectGym combines centralized facility management with class and staff scheduling, online booking, real-time reporting, and automated billing. Membership records bring payment history, attendance, and contracts into a common view across facilities, helping chains apply consistent processes instead of maintaining separate club databases.
Entry workflows support RFID cards and QR codes. An optional member app adds rewards, activity logs, class reservations, and QR-code access, giving operators a way to connect administration with member engagement without requiring every customer to use the app.
Key features
Multi-location operations
Multi-location support is included, and centralized records are particularly useful for franchises or leisure groups overseeing memberships across clubs. Scheduling covers both classes and staff, while online booking gives members a direct reservation route. This is a broader operating system than a standalone timetable tool, but smaller operators may use only part of its scope.
Billing, reporting, and access
Automated billing reduces the need for manual recurring-payment work, and real-time reporting supports current operational visibility. RFID and QR entry can automate access checks at facilities. Together, these capabilities suit businesses that want membership administration, payments, and admissions managed in one environment.
Member app and integrations
The optional app combines rewards, activity history, bookings, and QR access. PerfectGym also provides an Open API and integrations spanning analytics, fitness applications, wearables, business software, hardware, and connected equipment. Named partners include ClassPass, EGYM, Stripe, Technogym, and Wellhub, which is useful when a club already depends on several surrounding systems.
Security and support
PerfectGym says its cloud infrastructure uses ISO 27001-certified information-security measures. Listed safeguards include HTTPS, a firewall, antivirus monitoring, database backups every two hours, and server redundancy. Standard customer support is included with all plans; Enterprise includes personalized support, while premium success packages cost extra.
Pricing
Pricing is quoted per club, with each plan requiring a one-time professional onboarding fee calculated from implementation scope and support needs. Setup timing also depends on the implementation approach, so the recurring price is not the whole deployment budget.
| Plan | Starting price | Best fit |
|---|---|---|
| Studio | price on request (per club) | Smaller operations needing the core platform |
| Club | price on request (per club) | Established clubs requiring more operational capacity |
| Business | price on request (per club) | Growing or multi-site businesses |
| Enterprise | price on request (per club) | Large operators that also want personalized support |
All plans include standard customer support. The published starting figures are per club and marked “Get a Quote,” so operators should confirm the final scope and onboarding charge before comparing total costs. A complimentary demo presentation is offered, but it is a demo rather than a free trial.
Platforms
PerfectGym supports Android, iOS, web, and API access. The API and web availability suit organizations connecting central operations with external systems, while mobile support covers member-facing use on common phone platforms.
Who it's for
Choose PerfectGym for mid-sized and enterprise gym chains, franchises, wellness and sports facilities, or public and private leisure operators coordinating several locations. It is also a strong candidate when automated billing, controlled entry, and integrations are central requirements. A single-site studio with limited operational complexity should first check whether the per-club charge and onboarding work are justified.
Pros and cons
Pros
- Centralized multi-site records: payment history, attendance, and contracts remain available across facilities.
- Wide operational coverage: scheduling, booking, reporting, billing, and access control share one system.
- Integration flexibility: an Open API and connections such as Stripe, EGYM, and Technogym support broader technology stacks.
- Strong infrastructure controls: two-hour backups, redundancy, firewall protection, and ISO 27001-certified measures address operational resilience.
Cons
- Higher commitment for smaller operators: prices start per club and a one-time onboarding fee is mandatory.
- Implementation is not immediate: deployment timing varies with scope and approach.
- Member app is optional: engagement features require adopting an additional app experience rather than coming automatically with every workflow.
- Enterprise support costs more: personalized support is tied to Enterprise, with premium success packages sold separately.
Alternatives
For a focused directory of scheduling tools, see Fitness Studio Scheduling Software. For broader gym platforms, consult Gym Management Software, or use Gym Marketing Software when promotion is the primary need.
Clubworx is worth considering if a freemium product and free plan for up to 20 active members are more important than PerfectGym's multi-club scope. OpenMat suits buyers wanting no monthly subscription fee, with transaction fees on eligible online payments. PushPress offers a free tier with unlimited leads, admins, members, and staff, plus paid Pro pricing. WellnessLiving starts at $62 a month when billed annually and includes one staff member and booking apps. ClubReady is another paid, demo-led option. Momence provides tailored pricing for each business. StudioFlow quotes by locations, membership model, and integrations. GymMaster starts at $89 a month for 100 current members on Foundation, with a yearly-payment discount.
Verdict
PerfectGym is a strong choice for multi-facility operators that need one system for memberships, scheduling, billing, reporting, controlled entry, and connected business tools. Its main reason to look elsewhere is cost and implementation commitment: per-club starting prices plus mandatory onboarding are difficult to justify when a smaller or single-site business needs only basic booking and payments.
Verdict
Choose PerfectGym if you operate multiple fitness facilities and want centralized memberships, scheduling, billing, and access management. Its optional member app and broad integration offering may also fit businesses connecting member services with other systems. Consider the per-club starting prices and required onboarding fee when assessing a plan; setup time varies by implementation, and personalized support is listed for Enterprise.
Questions
How much does PerfectGym cost?
Studio on request per club, Club at 349.00 EUR, Business at 449.00 EUR, and Enterprise at 575.00 EUR. Each plan requires a separate one-time professional onboarding fee based on implementation scope and support needs; visitors are invited to request a quote.
Does PerfectGym offer a free trial?
The pricing page invites visitors to arrange a complimentary demo presentation. It is described as a demo, not a trial.
Which platforms does PerfectGym support?
Its listed platforms are Android, iOS, web, and API.
Does PerfectGym support multiple locations and online booking?
Yes. Multi-location support is included, and the system supports online booking and class scheduling.
What integrations are available?
PerfectGym provides an Open API and integrations for analytics, fitness apps, wearables, business software, hardware, and connected equipment. Named integrations or partners include ClassPass, EGYM, Stripe, Technogym, and Wellhub.
What support comes with the plans?
All plans include standard customer support. Personalized support is listed for Enterprise, and premium success plans are offered separately.
Facts from PerfectGym's own pages
- Access control
- Access can be managed with RFID cards, QR codes and automated gate controls. · perfectgym.com, 15 Oct 2026
- Android app distribution
- Perfect Gym Go 2 has at least 50,000 Google Play downloads and supports QR entry, class booking, membership details, reminders and attendance history. · play.google.com, 15 Oct 2026
- API authentication
- API access requires a permitted employee account, an API client and client credentials used in requests. · help.perfectgym.com, 15 Oct 2026
- API documentation
- Documentation includes authentication, CQRS concepts, versioning, breaking changes, errors, webhooks and an interactive API reference. · help.perfectgym.com, 15 Oct 2026
- API versions
- API v1 is no longer developed, while API v2 has versioned releases and new integrations should use the newest available version. · help.perfectgym.com, 15 Oct 2026
- Audience
- It serves mid-sized and enterprise fitness businesses, wellness and sports facilities, chains, franchises, and public and private leisure operators. · perfectgym.com, 11 Oct 2026
- Billing and payments
- The platform includes billing, payment processing, automated billing and debt-collection capabilities. · perfectgym.com, 15 Oct 2026
- Booking
- Members can book classes, personal training and facilities through self-service channels. · help.perfectgym.com, 15 Oct 2026
- Company headquarters
- The legal imprint lists Perfect Gym Solutions sp. z o.o. at Przyokopowa 26, Warsaw, Poland. · perfectgym.com, 15 Oct 2026
- Company ownership and news
- Sport Alliance announced its acquisition of PerfectGym on 14 May 2024, backed by PSG Equity. · sportalliance.com, 15 Oct 2026
- Company profile
- LinkedIn describes the Indian subsidiary as a privately held 51–200 employee company founded in 2018 and says the wider business has more than 1,000 customers and over 2 million members. · in.linkedin.com, 15 Oct 2026
- Company scale
- The acquisition announcement says PerfectGym serves more than 130 fitness chains in over 55 countries and belongs to a group supporting more than 10,000 sports facilities. · sportalliance.com, 15 Oct 2026
- Deployment
- PerfectGym describes the product as SaaS and says setup timing depends on implementation scope and approach. · perfectgym.com, 11 Oct 2026
- Documentation and support
- The help center contains module guides, API articles, release notes and troubleshooting material; support is offered through phone, email/help desk, chat and live representatives according to GetApp. · getapp.com, 15 Oct 2026
- Employee management
- Employee tools cover access permissions, skills, scheduling and task assignments, with a dedicated employee app. · perfectgym.com, 15 Oct 2026
- GDPR and ISO
- The company says its platform operates in line with GDPR and uses ISO 27001-certified information-security measures. · perfectgym.com, 15 Oct 2026
- Headquarters
- Warsaw, Poland · perfectgym.com, 28 Sept 2026
- Integrations
- Listed integrations include ClassPass, E-Gym, Fitbit, Garmin, Gympass, Milon, MyWellness, Polar, Strava and Virtuagym. · help.perfectgym.com, 15 Oct 2026
- iOS system requirements
- The iPhone app requires iOS 16.6 or later; the Mac version requires macOS 13.5 and an Apple M1 chip or later. · apps.apple.com, 15 Oct 2026
- Limit: pricing and implementation
- G2 reviewers describe the product as costly and report high implementation charges or billing beginning before deployment was complete. · g2.com, 15 Oct 2026
- Limit: reliability and bugs
- G2 reviewers report slowness, glitches, design defects and occasional need to reboot the system. · g2.com, 15 Oct 2026
- Limit: reporting and complexity
- Capterra and GetApp reviewers describe setup as complex, say some simple tasks are unavailable, and report that reports can be difficult to access or limited to Excel exports. · getapp.com, 15 Oct 2026
- Limit: support and training
- Reviewers report unclear tutorials, slow or weak support responses and a difficult learning curve. · g2.com, 15 Oct 2026
- Member app
- The white-label mobile app supports membership management, bookings, payments, push notifications, QR entry and attendance tracking. · perfectgym.com, 15 Oct 2026
Where PerfectGym stands on Freedom251
- Gym Marketing Software#33 of 43
- Fitness Studio Scheduling Software#28 of 34
- Gym Management Software#31 of 37
