Helios is an engagement platform for fitness brands, combining lead management, member communication, and growth tools for businesses with one or more locations. Its shared inbox keeps text messages, calls, voicemail, and email in one conversation thread. Automated journeys can react to member activity or segments, send texts or emails, and report conversions and revenue. Built-in journeys address new-lead nurturing, trial conversion, no-show recovery, win-backs, and milestone rewards. Customer profiles combine leads, visits, and purchases with source attribution and real-time updates. Campaigns can target segments or full lists through text or email and show delivery, clicks, opens, and replies. Helios also provides a drag-and-drop email builder, integrations with Mariana Tek, Mindbody, and fitDEGREE, and data sources including Facebook ads and Helios forms. It runs on iOS and the web. Starter costs 89.00 USD per month; Pro costs 189.00 USD per month; Enterprise pricing is custom.
Who it is for
Helios suits fitness studios, multi-location businesses, and franchises that need shared communications, automated follow-up, and acquisition reporting. Starter is positioned for single-location studios, while Pro targets multi-location businesses and franchises.
What is good
- Shared inbox unifies four conversation channels
- Automated journeys report conversions and revenue
- Profiles include source attribution
- Integrates with fitness platforms
- Campaign performance reports in real time
What to know first
- No free plan or free trial
- Starter has 1,000 monthly message credits
- Pro charges $0.035 per extra credit
- Enterprise pricing is custom
Verdict
Helios combines multichannel messaging, automated fitness journeys, customer profiles, and campaign reporting in one platform. Its paid plans and message-credit limits should be weighed against the needs of the intended fitness business.
Helios plans and pricing
All plansCompared on gym marketing software
- Free plan
- No
- Paid from
- $89/mo
- Lead capture tools
- Yes
- Campaign channels
- multichannel
- Automated nurture
- Yes
- Lead source tracking
- Yes
- Fitness platform links
- Yes
- Acquisition reporting
- attribution
