Freedom251 › Gym Marketing Software
Helios
What Helios is
Helios is an engagement platform for fitness brands, combining lead management, member communication, and growth tools for businesses with one or more locations. Its shared inbox keeps text messages, calls, voicemail, and email in one conversation thread. Automated journeys can react to member activity or segments, send texts or emails, and report conversions and revenue. Built-in journeys address new-lead nurturing, trial conversion, no-show recovery, win-backs, and milestone rewards. Customer profiles combine leads, visits, and purchases with source attribution and real-time updates. Campaigns can target segments or full lists through text or email and show delivery, clicks, opens, and replies. Helios also provides a drag-and-drop email builder, integrations with Mariana Tek, Mindbody, and fitDEGREE, and data sources including Facebook ads and Helios forms. It runs on iOS and the web. Starter costs $89 a month; Pro costs $189 a month; Enterprise pricing is custom.
Who it suits
Helios suits fitness studios, multi-location businesses, and franchises that need shared communications, automated follow-up, and acquisition reporting. Starter is positioned for single-location studios, while Pro targets multi-location businesses and franchises.
What it does well
- Shared inbox unifies four conversation channels
- Automated journeys report conversions and revenue
- Profiles include source attribution
- Integrates with fitness platforms
- Campaign performance reports in real time
What to know first
- No free plan or free trial
- Starter has 1,000 monthly message credits
- Pro charges $0.035 per extra credit
- Enterprise pricing is custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | $189/month · 3,000 message credits a month · +$0.035/additional · up to 3 phone numbers · unlimited team members and contacts | $189 a month |
| Starter | $89/month · 1,000 message credits a month · 1 phone number · unlimited team members and contacts | $89 a month |
| Enterprise | Custom · Volume-discounted credits · dedicated support team · white-glove onboarding · custom phone numbers | On request |
As sendhelios.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Verdict
Helios combines multichannel messaging, automated fitness journeys, customer profiles, and campaign reporting in one platform. Its paid plans and message-credit limits should be weighed against the needs of the intended fitness business.
Facts from Helios's own pages
- Automation
- Automated journeys can trigger on member activity and segments, then send texts or emails and report conversions and revenue. · sendhelios.com, 3 Oct 2026
- Campaigns
- Blasts can target a segment or the full list, send by text or email, and report delivery, clicks, opens, and replies in real time. · sendhelios.com, 3 Oct 2026
- Customer profiles
- The customer data feature combines leads, visits, and purchases into profiles with source attribution and real-time updates. · sendhelios.com, 3 Oct 2026
- The email builder provides drag-and-drop blocks, mobile-first layouts, dark-mode variants, and recipient-specific merge fields. · sendhelios.com, 3 Oct 2026
- Fitness playbooks
- Helios describes built-in journeys for new-lead nurturing, trial conversion, no-show recovery, win-backs, and milestone rewards. · sendhelios.com, 3 Oct 2026
- Ideal customers
- The pricing page positions Starter for single-location studios and Pro for multi-location businesses and franchises. · sendhelios.com, 3 Oct 2026
- Integrations
- The product pages show integrations with Mariana Tek, Mindbody, and fitDEGREE, and list Facebook ads and Helios forms as data sources. · sendhelios.com, 3 Oct 2026
- Messaging
- Its shared inbox combines text messages, calls, voicemail, and email conversations in one thread. · sendhelios.com, 3 Oct 2026
- Onboarding
- Helios says its team migrates contacts, history, and playbooks, and that most brands are fully live in under two weeks. · sendhelios.com, 3 Oct 2026
- Pricing limits
- Message credits are shared across channels: one text segment costs 1 credit, an MMS costs 3 credits, 10 emails cost 1 credit, and calls and voicemail are free. · sendhelios.com, 3 Oct 2026
- Privacy
- The privacy notice says payment data is stored by Stripe and describes collecting personal, device, usage, and location data; the notice is dated January 1, 2022. · sendhelios.com, 3 Oct 2026
- Product
- Helios is an engagement platform for fitness brands that helps nurture leads, engage members, and coordinate growth across locations. · sendhelios.com, 3 Oct 2026
- Support
- The Enterprise plan includes a dedicated support team, while the homepage testimonial describes the team as helpful when questions arise. · sendhelios.com, 3 Oct 2026
Where Helios stands on Freedom251
- Gym Marketing Software#35 of 43