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People.ai Forecasting

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What People.ai Forecasting is

People.ai Forecasting is now Backstory, with the company saying the product and team remain the same. It gives revenue teams context on deals, accounts and customer interactions to support pipeline and revenue decisions. Forecasting, waterfall charts and risk headlines help teams see which opportunities appear solid, may be slipping or are losing momentum. Opportunity qualification scores deals against MEDDPICC and ties each line to a meeting or email. Backstory automatically captures emails, meetings, calls and chats, then matches them to accounts and opportunities. The maker lists integrations with Salesforce, Microsoft Dynamics, Oracle, Google Workspace, Microsoft 365, Zoom, Webex, Microsoft Teams, Google Meet, Gong and Slack. It can connect multiple CRMs at once and present sales activity across them in one view. An MCP server connects Backstory data to Claude, ChatGPT, Microsoft Copilot, Google Gemini and n8n. The product is available on web and through an API. The maker says most teams go live in 2–4 weeks and the platform analyzes two years of deal history on day one. It is paid, with pricing on request and no free plan.

Who it suits

Backstory is built for CROs and VPs of Sales responsible for revenue commitments, pipeline calls and revenue strategy. Its multiple-CRM view may also suit teams working across more than one CRM.

What it does well

  • Automatically captures and matches customer interactions.
  • Scores opportunities against MEDDPICC with meeting or email context.
  • Forecasting includes waterfall charts and risk headlines.
  • Can connect multiple CRMs at once.
  • MCP server connects data to several AI assistants.

What to know first

  • No free plan is offered.
  • Pricing is available on request.
  • Most teams go live in 2–4 weeks, according to the maker.

Limits

Backstory has no free plan. Its custom-pricing plan is quoted for the team, charges for connected customer-facing people and answers consumed, and requires no seat for viewers.

Plans

PlanBilled and limitsPrice
Custom pricingQuote tailored to your team · pay for connected customer-facing people and answers consumed · viewers require no seat · full product for everyoneOn request

As backstory.ai lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Backstory website.
  2. Request a custom pricing quote.
  3. Connect your CRM systems and listed customer-data sources.
  4. Use the web application or API.
  5. Allow the platform to analyze two years of deal history on day one.
  6. Plan for a stated 2–4 week go-live period.

Verdict

Backstory brings deal context, activity capture and forecasting together for revenue leaders. Teams considering it should request a quote and confirm that its integrations and rollout timing fit their needs.

Questions

What is People.ai Forecasting called now?

The company says People.ai is now Backstory, with the same product and team.

Does Backstory offer a free plan?

No. Backstory is a paid product with custom pricing available on request.

Which platforms does Backstory support?

It is available on the web and through an API.

Can Backstory connect multiple CRMs?

Yes. The maker says it can connect multiple CRMs simultaneously and show their sales activity in one view.

Which AI assistants can access Backstory data?

Its MCP server connects to Claude, ChatGPT, Microsoft Copilot, Google Gemini and n8n.

How does Backstory handle customer data for AI?

The company says customer data is never used to train or fine-tune base models, and AI features can be disabled for a tenant.

Facts from People.ai Forecasting's own pages

AI access
Its MCP server connects Backstory data to Claude, ChatGPT, Microsoft Copilot, Google Gemini, and n8n. · backstory.ai, 9 Oct 2026
AI data use
Backstory says customer data is never used to train or fine-tune base models, and AI features can be disabled at the tenant level. · backstory.ai, 9 Oct 2026
Automated activity capture
Backstory automatically captures emails, meetings, calls, and chats and matches them to accounts and opportunities. · backstory.ai, 9 Oct 2026
Company identity
The company says People.ai is now Backstory, with the same product and team. · backstory.ai, 9 Oct 2026
Forecasting
The platform includes forecasting, waterfall charts, and risk headlines to show which pipeline is real, slipping, or cooling. · backstory.ai, 9 Oct 2026
Getting started
The maker says most teams go live in 2–4 weeks and Backstory analyzes two years of deal history on day one. · backstory.ai, 9 Oct 2026
Integrations
The maker lists Salesforce, Microsoft Dynamics, Oracle, Google Workspace, Microsoft 365, Zoom, Webex, Microsoft Teams, Google Meet, Gong, and Slack integrations. · backstory.ai, 9 Oct 2026
Multiple CRMs
Backstory says it can connect to multiple CRMs simultaneously and show sales activity across them in one view. · backstory.ai, 9 Oct 2026
Opportunity qualification
It scores opportunities against MEDDPICC and backs each line with a meeting or email. · backstory.ai, 9 Oct 2026
Purpose
Backstory gives revenue teams context on deals, accounts, and customer interactions to help spot risk and make revenue decisions. · backstory.ai, 9 Oct 2026
Security certifications
The trust page states that Backstory has five active certifications audited annually, and lists SOC 2 Type II, ISO 27001, GDPR, and CCPA among its security and compliance credentials. · backstory.ai, 9 Oct 2026
Support
The maker provides a help center with collections for getting started, activity capture, forecasting, integrations, administration, and API. · help.backstory.ai, 9 Oct 2026
Target users
Backstory says it is built for CROs and VPs of Sales who own revenue commitments, pipeline calls, and revenue strategy. · backstory.ai, 9 Oct 2026

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