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Best NiCE Customer Journey Analytics Alternatives in 2026

Updated

20 apps from customer journey analytics software ranked against NiCE Customer Journey Analytics on the same published basis.

  1. 1
    Fullstory Free plan AndroidapiiOSWeb Free6.5
    NiCE Customer Journey Analytics vs Fullstory
  2. 2
    Teradata VantageCloud Free plan apiLinuxself-hostedWeb Free6.5
    NiCE Customer Journey Analytics vs Teradata VantageCloud
  3. 3
    Semrush Free plan api 6.4
    NiCE Customer Journey Analytics vs Semrush
  4. 4
    AuriQ CJ Path Free plan Web Free6.3
    NiCE Customer Journey Analytics vs AuriQ CJ Path
  5. 5
    Journey Insight by Alterian Free plan Web $249/mo6.3
    NiCE Customer Journey Analytics vs Journey Insight by Alterian
  6. 6
    JourneyTrack Free trial Web $3/mo6.3
    NiCE Customer Journey Analytics vs JourneyTrack
  7. 7
    Qualtrics Free plan api $420/mo6.3
    NiCE Customer Journey Analytics vs Qualtrics
  8. 8
    Traceflow Free plan apiWeb Free6.3
    NiCE Customer Journey Analytics vs Traceflow
  9. 9
    Contentsquare Free plan api Free6.2
    NiCE Customer Journey Analytics vs Contentsquare
  10. 10
    Dataroid AndroidapiiOSself-hostedWeb 5.5
    NiCE Customer Journey Analytics vs Dataroid
  11. 11
    SAS Customer Intelligence 360 AndroidapiiOSWeb 5.5
    NiCE Customer Journey Analytics vs SAS Customer Intelligence 360
  12. 12
    Deep Stream Data apiWeb 5.4
    NiCE Customer Journey Analytics vs Deep Stream Data
  13. 13
    Journey Analytics Free trial apiWeb 5.4
    NiCE Customer Journey Analytics vs Journey Analytics
  14. 14
    CallMiner Eureka apiWeb 5.3
    NiCE Customer Journey Analytics vs CallMiner Eureka
  15. 15
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo5.3
    NiCE Customer Journey Analytics vs Genesys Cloud CX
  16. 16
    Talkdesk Interaction Analytics Web $85/mo5.3
    NiCE Customer Journey Analytics vs Talkdesk Interaction Analytics
  17. 17
    Temenos Journey Analytics apiWeb 5.3
    NiCE Customer Journey Analytics vs Temenos Journey Analytics
  18. 18
    Clayfin Channel Analytics 5.1
    NiCE Customer Journey Analytics vs Clayfin Channel Analytics
  19. 19
    Glassbox AndroidapiiOSself-hostedWeb 5.1
    NiCE Customer Journey Analytics vs Glassbox
  20. 20
    Quantum Metric AndroidapiiOSWeb 5.1
    NiCE Customer Journey Analytics vs Quantum Metric

NiCE Customer Journey Analytics alternatives compared

#AppScoreFree planFromRuns on
1Fullstory6.5Free planFreeAndroid, API, iOS, Web
2Teradata VantageCloud6.5Free planFreeAPI, Linux, self-hosted, Web
3Semrush6.4Free plan—API
4AuriQ CJ Path6.3Free planFreeWeb
5Journey Insight by Alterian6.3Free plan$249/moWeb
6JourneyTrack6.3No$3/moWeb
7Qualtrics6.3Free plan$420/moAPI
8Traceflow6.3Free planFreeAPI, Web
9Contentsquare6.2Free planFreeAPI
10Dataroid5.5No—Android, API, iOS, self-hosted, Web
11SAS Customer Intelligence 3605.5No—Android, API, iOS, Web
12Deep Stream Data5.4No—API, Web
13Journey Analytics5.4No—API, Web
14CallMiner Eureka5.3No—API, Web
15Genesys Cloud CX5.3No$75/moWeb, Windows, Mac, iOS, Android
16Talkdesk Interaction Analytics5.3No$85/moWeb
17Temenos Journey Analytics5.3No—API, Web
18Clayfin Channel Analytics5.1No——
19Glassbox5.1No—Android, API, iOS, self-hosted, Web
20Quantum Metric5.1No—Android, API, iOS, Web
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Questions about NiCE Customer Journey Analytics alternatives

What is the best alternative to NiCE Customer Journey Analytics?

Fullstory, number 1 in customer journey analytics software with a score of 6.5 out of 10. The others here: Teradata VantageCloud, Semrush, AuriQ CJ Path and 16 more.

What is the best free alternative to NiCE Customer Journey Analytics?

Fullstory is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.