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No. 9 of 30 ·Shared Inbox Software

Maxdesk

Web · paid plans from $20/mo

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Freedom report

One barScore 5.2

  • Free tierA free tier is on its own pricing page
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedThinly documented

Maxdesk is ranked #9 of 30 in shared inbox software on Freedom251. It runs on Web. There is a free plan. Paid plans start at $20/mo.

Maxdesk plans and pricing

All plans
Free Free billed monthly Unlimited agents · Unlimited tickets within fair usage · Email-to-ticket · Basic SLA policies and business hours · No-code automations with limited active rules · Templates and knowledge base maxdesk.ai · 19 Sept 2026
Pro $20/mo billed monthly Everything in Free · Custom logo and brand colors · Advanced reports and export · Higher storage and attachment limits · Twelve-month rolling data retention · No ads or Maxdesk footer maxdesk.ai · 19 Sept 2026
Elite $99/mo billed monthly Everything in Pro · Two AI agents · Up to 5,000 AI responses per month · Context-aware conversations · AI Copilot and response assistant · Live translations maxdesk.ai · 19 Sept 2026

Compared on shared inbox software

Free plan
Yes
Shared mailboxes
1
Internal comments
Yes
Assignment automation
Yes
Mail platforms
standalone

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