Freedom251 › Email Collaboration Software
Sharebox
What Sharebox is
Sharebox turns Google Groups into shared inboxes that teams manage from Gmail. Its Chrome extension adds a sidebar to Gmail and connects through the Gmail API. Team members can assign messages to colleagues so ownership is visible, then track each message with New, In Progress, or Resolved statuses. Custom statuses are available on Pro.
The free plan costs nothing and supports up to two shared inboxes, with unlimited team members, assignment, status tracking, and the extension sidebar. Pro costs $79 a month, billed monthly at a flat rate, and adds unlimited shared inboxes, custom statuses, and priority support. Paid subscriptions are billed through Stripe and may be cancelled at any time.
Sharebox is intended for Google Workspace teams managing shared addresses such as support, sales, info, HR, or billing. Registration requires a Google Workspace super administrator. Setup is described as taking under five minutes: use Google Workspace Marketplace, select Google Groups, and open Gmail. Assignments and message state are stored centrally, while Gmail messages remain in the customer’s Google account. Sharebox runs on the web and as an extension, supports Gmail, and has no mobile apps.
Who it suits
Sharebox suits Google Workspace teams coordinating messages sent to shared addresses such as support, sales, HR, or billing. It is a fit for teams that work in Gmail and want shared ownership and status tracking, with a Google Workspace super administrator available to register.
What it does well
- Assign messages to teammates to make ownership visible.
- Track messages with New, In Progress, and Resolved statuses.
- Free plan includes unlimited team members.
- Gmail messages remain in the customer’s Google account.
- Pro offers unlimited inboxes and custom statuses.
What to know first
- The free plan is limited to two shared inboxes.
- Custom statuses and priority support require Pro.
- There are no mobile apps.
- Registration requires a Google Workspace super administrator.
Limits
The free plan supports up to two shared inboxes; team members are unlimited. Custom statuses and priority support are included with Pro, which costs $79 a month and includes unlimited shared inboxes.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | forever · Up to 2 shared inboxes · Unlimited team members · Email assignment and status tracking · Chrome extension sidebar | Free |
| Pro | per month, flat rate · Unlimited shared inboxes · Unlimited team members · Custom statuses · Priority support | $79 a month |
As getsharebox.io lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Register through a Google Workspace super administrator.
- Open Google Workspace Marketplace.
- Select the Google Groups to manage.
- Open Gmail and use the Sharebox sidebar.
- Choose the Free plan or Pro at $79 a month.
Verdict
Choose Sharebox if your Google Workspace team wants to coordinate shared email from Gmail with assignments and visible status tracking. The free tier may suit teams with up to two inboxes; look to Pro for unlimited inboxes, custom statuses, or priority support, or elsewhere if mobile apps are required.
Questions
What does Sharebox cost?
The Free plan costs nothing. Pro is $79 a month, billed monthly at a flat rate.
What is included in the free plan?
It includes up to two shared inboxes, unlimited team members, email assignment, status tracking, and the Chrome extension sidebar.
What does Pro add?
Pro includes unlimited shared inboxes, unlimited team members, custom statuses, and priority support.
Which email service does Sharebox work with?
Sharebox works with Gmail. Its Chrome extension adds a sidebar to Gmail and connects to the Gmail API.
Does Sharebox have mobile apps?
No. Sharebox is available on the web and as an extension, with no mobile apps.
Where are messages and assignment details stored?
Gmail messages remain in the customer’s Google account. Sharebox stores assignments and message state centrally.
Facts from Sharebox's own pages
- Analytics
- Sharebox uses Amplitude analytics and may sample session replays; workspaces can contact the maker to opt out of replay. · getsharebox.io, 11 Oct 2026
- Assignment
- Team members can assign emails to teammates so others can see who is handling each message. · getsharebox.io, 11 Oct 2026
- Billing
- The terms state that paid subscriptions are billed monthly through Stripe and may be cancelled at any time. · getsharebox.io, 11 Oct 2026
- Data handling
- Sharebox stores assignments and message state centrally while Gmail messages remain in the customer's Google account. · getsharebox.io, 11 Oct 2026
- Data location
- Supabase stores data in EU or US data centres depending on user region. · getsharebox.io, 11 Oct 2026
- Eligibility
- The terms say the service is available to Google Workspace organisations and registration requires a Google Workspace super administrator. · getsharebox.io, 11 Oct 2026
- Gmail integration
- Sharebox is a Chrome extension that adds a sidebar to Gmail and connects to the Gmail API. · getsharebox.io, 11 Oct 2026
- Google data access
- The privacy policy says it may read messages sent to connected group addresses and use read-only Directory scopes to list users and group members. · getsharebox.io, 11 Oct 2026
- Intended users
- The maker describes Sharebox for Google Workspace teams managing shared addresses such as support, sales, info, HR, or billing. · getsharebox.io, 11 Oct 2026
- Product
- Sharebox turns Google Groups into shared inboxes teams manage inside Gmail. · getsharebox.io, 11 Oct 2026
- Security
- The maker says production access is restricted and audited, credentials and API keys are stored securely, and data is encrypted in transit and at rest through Supabase. · getsharebox.io, 11 Oct 2026
- Setup
- The maker says setup takes under five minutes through Google Workspace Marketplace, selecting Google Groups, and opening Gmail. · getsharebox.io, 11 Oct 2026
- Statuses
- The product includes New, In Progress, and Resolved statuses, with custom statuses available on Pro. · getsharebox.io, 11 Oct 2026
- Support
- The support page directs users to email [email protected], and Pro includes priority support. · getsharebox.io, 11 Oct 2026
Where Sharebox stands on Freedom251
- Email Collaboration Software#9 of 35
- Shared Inbox Software#8 of 30