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Best Matrix42 Enterprise Service Management Alternatives in 2026

Updated

20 apps from IT knowledge base software ranked against Matrix42 Enterprise Service Management on the same published basis.

  1. 1
    CompassDocs Free plan apiLinuxMacself-hostedWeb $8/mo6.6
    Matrix42 Enterprise Service Management vs CompassDocs
  2. 2
    ITarian Remote Desktop Free plan AndroidiOSMacWin Free6.6
    Matrix42 Enterprise Service Management vs ITarian Remote Desktop
  3. 3
    iTop Free plan apiLinuxMacself-hostedWeb Free6.6
    Matrix42 Enterprise Service Management vs iTop
  4. 4
    Scribe Free plan apiextensionMacWebWin $1,713/mo6.5
    Matrix42 Enterprise Service Management vs Scribe
  5. 5
    Tango Free plan extensionMacWebWin $1.25/mo6.5
    Matrix42 Enterprise Service Management vs Tango
  6. 6
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.4
    Matrix42 Enterprise Service Management vs FreeITSM
  7. 7
    HESK Free plan self-hostedWeb 6.4
    Matrix42 Enterprise Service Management vs HESK
  8. 8
    ITFlow Free plan apiLinuxself-hostedWeb Free6.4
    Matrix42 Enterprise Service Management vs ITFlow
  9. 9
    osTicket Free plan apiself-hostedWeb $12/mo6.4
    Matrix42 Enterprise Service Management vs osTicket
  10. 10
    Tessio Free plan self-hostedWeb Free6.4
    Matrix42 Enterprise Service Management vs Tessio
  11. 11
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.4
    Matrix42 Enterprise Service Management vs Znuny
  12. 12
    Zoho Desk Free plan api ₹420/mo6.2
    Matrix42 Enterprise Service Management vs Zoho Desk
  13. 13
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo5.7
    Matrix42 Enterprise Service Management vs GLPI
  14. 14
    Alemba Service Manager AndroidapiiOSself-hostedWeb 5.6
    Matrix42 Enterprise Service Management vs Alemba Service Manager
  15. 15
    Hornbill IT Asset Management AndroidapiiOSWebWin 5.6
    Matrix42 Enterprise Service Management vs Hornbill IT Asset Management
  16. 16
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo5.6
    Matrix42 Enterprise Service Management vs ManageEngine ServiceDesk Plus
  17. 17
    TeamDynamix DEX LinuxMacWebWin 5.6
    Matrix42 Enterprise Service Management vs TeamDynamix DEX
  18. 18
    Guru AndroidapiextensioniOSWeb 5.5
    Matrix42 Enterprise Service Management vs Guru
  19. 19
    USU Knowledge Management apiLinuxself-hostedWebWin 5.5
    Matrix42 Enterprise Service Management vs USU Knowledge Management
  20. 20
    Zammad Free trial apiLinuxself-hostedWeb €7/mo5.5
    Matrix42 Enterprise Service Management vs Zammad

Matrix42 Enterprise Service Management alternatives compared

#AppScoreFree planFromRuns on
1CompassDocs6.6Free plan$8/moAPI, Linux, Mac, self-hosted, Web, Windows
2ITarian Remote Desktop6.6Free planFreeAndroid, iOS, Mac, Windows
3iTop6.6Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
4Scribe6.5Free plan$1,713/moAPI, Browser, Mac, Web, Windows
5Tango6.5Free plan$1.25/moBrowser, Mac, Web, Windows
6FreeITSM6.4Free planFreeAPI, Linux, self-hosted, Web, Windows
7HESK6.4Free planself-hosted, Web
8ITFlow6.4Free planFreeAPI, Linux, self-hosted, Web
9osTicket6.4Free plan$12/moAPI, self-hosted, Web
10Tessio6.4Free planFreeself-hosted, Web
11Znuny6.4Free plan$374.92/moAPI, Linux, self-hosted, Web
12Zoho Desk6.2Free plan₹420/moAPI
13GLPI5.7€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
14Alemba Service Manager5.6Android, API, iOS, self-hosted, Web, Windows
15Hornbill IT Asset Management5.6Android, API, iOS, Web, Windows
16ManageEngine ServiceDesk Plus5.6$13/moAndroid, iOS, Linux, Mac, Web, Windows
17TeamDynamix DEX5.6Linux, Mac, Web, Windows
18Guru5.5Android, API, Browser, iOS, Web
19USU Knowledge Management5.5API, Linux, self-hosted, Web, Windows
20Zammad5.5€7/moAPI, Linux, self-hosted, Web
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Questions about Matrix42 Enterprise Service Management alternatives

What is the best alternative to Matrix42 Enterprise Service Management?

CompassDocs, number 1 in IT knowledge base software with a score of 6.6 out of 10. The others here: ITarian Remote Desktop, iTop, Scribe and 16 more.

What is the best free alternative to Matrix42 Enterprise Service Management?

CompassDocs is the best-ranked alternative with a free plan. 12 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.