Maptio

Maptio is a visual mapping tool for responsibilities, roles and working relationships across an organisation or initiative. It is best suited to organisations and coaches who need to make those connections visible, rather than just maintain a conventional staff chart. Its strongest case is flexible visual mapping and sharing; the main trade-offs are self-hosting work or a 300-person ceiling on Standard.

Overview

Maptio represents an organisation through nested circles, with maps covering areas of responsibility, teams and projects. People can browse roles and see who leads or supports a responsibility, while the collaboration view connects people leading with those helping. That makes it useful when the structure to communicate is more than a reporting hierarchy.

Maps can be shared privately or publicly, including through a public URL or an embed on another website. Links to external documents and resources can add context without making the map itself the whole record. The open-source code can be examined, used, modified and distributed, and people can contribute to it.

Key features

Maps, roles and editing

Users can create and edit circles, apply tags, add and invite people, and work with roles. The combination is a better fit for changing initiatives and distributed responsibilities than a static diagram: the map can show both areas of work and the people connected to them. External-resource links provide a way to point readers to supporting material.

Sharing and support

Public URLs and website embeds make maps useful beyond the people who edit them; private sharing provides another option. Permission types are covered in Maptio's help materials. Standard includes human-powered technical support, and the Learning Hub offers email help and a free Zoom help call.

Pricing

Self-hosted

The open-source self-hosted option has no listed price, but it is not a managed service: customers install and run their own instance and take responsibility for setup, support and maintenance. That is the route for teams prepared to operate their own software, not those seeking the convenience of a hosted plan.

Maptio Standard

Maptio Standard costs $10 a month and covers the whole organisation, not each individual user. It includes unlimited maps, a hosted platform, human-powered tech support and up to 300 colleagues. The maker says customers can contribute $50 - $200 per month; this contribution wording sits alongside the stated monthly price. Standard is the clearest fit for organisations that want hosting and support within that headcount limit.

Maptio Custom

Maptio Custom has custom pricing. It is a tailored, maintained and supported instance, with the highest level of control, data protection, integrations and security possible. It is the option to discuss when Standard's stated scale or control is not the right fit; a price requires contacting Maptio.

A 30-day trial is offered. The published plan details do not give a renewal term or a separate trial price.

Platforms

Maptio is available as a web product or as self-hosted software. Web hosting avoids the setup and maintenance burden of running an instance; self-hosting puts that work with the customer. The open-source code may matter to teams wanting the ability to inspect and modify the software, but it does not remove the operating responsibilities.

Who it's for

Organisations that need to explain who is responsible for what, how teams and projects fit together, and who works with whom are the natural audience. Coaches can request an account for mapping multiple client organisations without a separate subscription for each, which makes Maptio particularly relevant to coaching work spanning several clients.

Standard suits organisations of up to 300 colleagues that want a hosted service and support. Larger or more control-conscious organisations can discuss Custom; technically capable teams that prefer to run the software themselves can choose self-hosting. It is less compelling for users who only need a simple, fixed org chart and do not need Maptio's responsibility and collaboration views.

Pros and cons

Pros

• Maps more than reporting lines: circles, responsibilities, roles and lead/support relationships help represent work that a conventional hierarchy may not capture.
• Sharing reaches beyond editors: public URLs and embeds let an organisation present its map elsewhere, with private sharing also supported.
• Standard pricing is organisation-wide: unlimited maps and up to 300 colleagues are included for $10 a month, rather than charging per user.
• Open-source flexibility: users can examine, modify and distribute the code, or contribute to it.

Cons

• Self-hosting is an operational commitment: customers handle setup, support and maintenance themselves.
• Standard has a firm scale limit: organisations above 300 colleagues need to consider another arrangement.
• Custom pricing requires a conversation: teams needing a tailored instance cannot compare a published price upfront.

Alternatives

For a smaller, free web-based chart, Org Chart Studio offers up to 250 people with a watermarked PNG at no charge; its $1.00 USD one-time 1-Day plan provides clean exports for 24 hours. Choose it when export format and a short clean-export window matter more than Maptio's responsibility and collaboration mapping.

Organimi has a free web plan capped at 25 employees, one admin and one org chart. It is worth considering for a very small organisation wanting a free starting point, though that free allowance is substantially narrower than Maptio Standard's 300 colleagues and unlimited maps.

orgchart.live is a free web option with unlimited people and charts, spreadsheet/CSV/Excel import, live editing and PNG export. Choose it when those charting and import capabilities are the priority and a no-cost plan matters.

OrgChartBuilder offers a free self-hosted and web plan for 200 employees, one user and 90-day inactivity retention. Its free self-hosted route may suit a team prioritising no-cost access, while Maptio Standard allows more colleagues and unlimited maps but is paid.

OrgNice is another web option; its Standard plan costs $20 a month when billed annually and includes a Google Sheets connection, sharing and embedding. Choose it when those integrations and publishing functions are the deciding needs.

Our Org Chart offers a free web plan with CSV import and export, PNG export, a Google Workspace add-on and AI assistance when available. It may fit readers who want those specific tools in a free plan.

SharePoint Smart Org Chart & Directory is a free, MIT-licensed SharePoint Online web part with no per-user licensing. It is the relevant alternative for teams already seeking a SharePoint-based directory.

TeamGraph is available free on WordPress.org and supports self-hosted and web platforms; consider it as another option.

Readers comparing more products can browse Org Chart Software or Employee Directory Software.

Verdict

Maptio is a strong choice for organisations and coaches that need to show responsibilities, roles and working relationships in a shareable visual map. Standard's organisation-wide price, unlimited maps and 300-person allowance make the hosted option straightforward for teams within that limit. Look elsewhere if you need a free charting tool, a conventional org chart alone, or a hosted plan without that headcount ceiling; choose self-hosting only if your organisation is ready to run and maintain its own instance.