No. 4 of 52 ·Business Process Management Software

HEFLO

Web · Android · iPhone · API

Freedom report

Three barsScore 6.5

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

HEFLO is ranked #4 of 52 in business process management software on Freedom251. It runs on Android, API, iOS, Web. There is a free plan.

HEFLO plans and pricing

All plans

Academic Free Cloud-stored diagrams · Download diagrams as images · Import/export · Reddit community support heflo.com · 30 Sept 2026

Enterprise Not published Contact sales Business process automation · Deadline alerts · AI · Web service integration · Phone, chat, and portal support with SLA · SSO · DocuSign and DeepL integrations · Expanded portal capacity · Analytics and data export heflo.com · 30 Sept 2026

Lite Not published Purchased online inside the application PDF documentation · Academy courses · Publish documentation and receive feedback · Process landscape, organizational chart, and mind map diagrams · Chat support without SLA · Multilingual documentation · Limited documentation portal heflo.com · 30 Sept 2026

Compared on business process management software

Free plan: Yes
BPMN support: Yes
Workflow automation: Yes

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The record

Product: HEFLO is a cloud-based business process management platform for modeling, documenting, publishing, and automating workflows.
BPMN modeling: The platform supports BPMN 2.0 modeling and includes process landscape design, PDF documentation generation, and online portal publishing.
Low-code: Users can automate processes with little to no coding by dragging and configuring graphical elements.
AI features: HEFLO says its ChatGPT integration can generate draft process diagrams and workflows from a short description for analysts to review and refine.
Integrations: Enterprise includes web service integration and advanced integrations such as DocuSign and DeepL; the web service connector uses REST and JSON and supports apps such as Zapier.
Mobile access: HEFLO describes its interface as responsive across smartphones, tablets, and computers, and says a mobile app is available for reviewing and approving tasks.
Security: The security page specifies AES-256 encryption at rest, TLS 1.2 or higher in transit, and AWS KMS-managed keys.
Data residency: Process data is hosted in AWS Ireland for the EU and São Paulo for Latin America; the page says some supporting services process limited data in other AWS regions under Standard Contractual Clauses.
Privacy and compliance: HEFLO lists an Article 28 DPA, Standard Contractual Clauses, an appointed DPO, and processing records, and says it is preparing its ISMS in alignment with ISO/IEC 27001 without claiming formal certification.
Availability: HEFLO states that it operates under a contractual availability SLA above 99% with multi-availability-zone architecture and automatic failover.
Support: Chat support is included in paid plans for users with the Administrator profile; advanced plans also offer phone and portal support with guaranteed response times.
Plan limits: The Lite plan includes a limited documentation portal and chat support without SLA, while Enterprise lists expanded portal capacity and support with SLA.
Intended users: HEFLO says it mainly serves management consultancies and large companies handling complex, high-volume processes and seeking productivity, cost reduction, or operational scale.
Founded: 2015
Price from: Free

Where it ranks on Freedom251

Best Business Process Management Software in 2026#4 of 52
Best Process Mapping Software in 2026#3 of 26

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Sources

heflo.com· checked 30 Sept 2026
heflo.com/artificial-intelligence· checked 30 Sept 2026
heflo.com/plans· checked 30 Sept 2026
heflo.com/approval-workflow· checked 30 Sept 2026
heflo.com/security· checked 30 Sept 2026
heflo.com/about-us· checked 30 Sept 2026