Freedom251 › Customer Journey Orchestration Software
CleverTap
by CleverTap

What CleverTap is
CleverTap is a customer engagement platform for creating and optimizing cross-channel experiences in real time. It combines customer data and analytics with experimentation, personalization, optimization, and campaign orchestration. Listed channels include push notifications, email, WhatsApp, in-app and web messaging, RCS, and SMS. Behavioral analytics cover funnels, cohorts, events, trends, sessions, and uninstall tracking. The platform includes email automation, customer journeys, lead capture forms, and multiple CRM integrations. Connections listed by the maker include Amplitude, Mixpanel, AppsFlyer, Branch, Salesforce, HubSpot, Segment, Shopify, and Snowflake. SDKs are available for Android, iOS, Flutter, React Native, Unity, and JavaScript, alongside server-side libraries and APIs. CleverTap states compliance with GDPR, CCPA, SOC 2 Type II, ISO 27001, and HIPAA. Core costs $85 a month after a 30-day trial; taxes apply and add-ons are excluded.
Who it suits
CleverTap suits growing teams, expanding businesses, and enterprise teams needing customer data, messaging, analytics, and journey tools. Its listed plans separate capabilities for those different customer-engagement needs.
What it does well
- Supports push, email, WhatsApp, SMS, and more
- Behavioral analytics include funnels, cohorts, and sessions
- SDKs cover Android, iOS, Flutter, and JavaScript
- Lists GDPR, CCPA, SOC 2, ISO 27001, and HIPAA compliance
- Provides role-based access and campaign approvals
What to know first
- No free plan
- Core costs 85.00 USD monthly
- Taxes apply and add-ons are excluded
Limits
Core includes three years of data retention, select monthly active users, and available add-ons. The trial lasts 30 days, and billing starts afterward; taxes apply. Ultimate offers up to 10 years of data retention.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core | Taxes apply; excludes add-ons. Billing starts after the 30-day trial. · Select monthly active users · 3-year data retention · add-ons available | $85 a month |
| Pro | Get a demo · 3-year data retention · add-ons available | On request |
| Ultimate | Get a demo · Up to 10 years of data retention · add-ons available | On request |
As clevertap.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://clevertap.com/.
- Choose a plan and begin the 30-day trial.
- Use an available platform or SDK, including Android, iOS, Flutter, React Native, Unity, or JavaScript.
- Connect services such as Salesforce, HubSpot, Segment, Shopify, or Snowflake as needed.
Verdict
CleverTap brings messaging, analytics, experimentation, personalization, and orchestration together across many channels. The platform offers broad integrations and SDK coverage, but pricing and some capabilities depend on plan or add-ons.
Questions
Is there a free plan?
No. CleverTap offers a 30-day trial.
How much does Core cost?
Core costs $85 a month after the 30-day trial. Taxes apply, add-ons are excluded, and billing starts after the trial.
What platforms does CleverTap support?
Listed platforms are Android, API, iOS, and web. Official SDKs also cover Flutter, React Native, Unity, and JavaScript.
Which messaging channels are available?
Listed channels include push notifications, email, WhatsApp, in-app messages, web messaging, RCS, and SMS.
What does Ultimate add?
Ultimate includes everything in Pro, AI-powered journey automation, predictive segments with explainability, real-time 1:1 recommendations, and up to 10 years of data retention.
Who makes CleverTap?
CleverTap is made by CleverTap, founded in 2013 and headquartered in Mountain View, California.
Facts from CleverTap's own pages
- Analytics
- The plan comparison lists behavioral analytics including funnels, cohorts, events, trends, session analytics, and uninstall tracking. · clevertap.com, 3 Oct 2026
- Core capabilities
- The platform combines customer data and analytics, experimentation and optimization, personalization, and campaign orchestration. · clevertap.com, 3 Oct 2026
- CRM integrations
- multiple · clevertap.com, 20 Sept 2026
- Customer journeys
- Yes · clevertap.com, 20 Sept 2026
- Email automation
- Yes · clevertap.com, 20 Sept 2026
- Lead capture forms
- Yes · clevertap.com, 20 Sept 2026
- Founded
- 2013 · clevertap.com, 28 Sept 2026
- Free plan
- No · clevertap.com, 20 Sept 2026
- Headquarters
- Mountain View, California · clevertap.com, 28 Sept 2026
- Integrations
- CleverTap lists integrations including Amplitude, Mixpanel, AppsFlyer, Branch, Salesforce, HubSpot, Segment, Shopify, and Snowflake. · docs.clevertap.com, 3 Oct 2026
- Intended customers
- The maker describes Core for growing teams, Pro for expanding businesses, and Ultimate for enterprise teams needing advanced AI decisioning, automation, and governance. · clevertap.com, 3 Oct 2026
- Messaging channels
- Listed channels include push notifications, email, WhatsApp, in-app messages, web messaging, RCS, and SMS. · clevertap.com, 3 Oct 2026
- Plan limits
- The pricing comparison lists 3 years of data retention for Core and Pro and 10 years for Ultimate; several capabilities are marked as add-ons. · clevertap.com, 3 Oct 2026
- SDKs and APIs
- Official SDKs cover Android, iOS, Flutter, React Native, Unity, and JavaScript, and the documentation lists server-side libraries and APIs. · developer.clevertap.com, 3 Oct 2026
- Security and compliance
- CleverTap states that it is compliant with GDPR, CCPA, SOC 2 Type II, ISO 27001, and HIPAA. · clevertap.com, 3 Oct 2026
- Security controls
- The maker lists two-factor authentication, role-based access, restricted IP access, and campaign approval workflows. · clevertap.com, 3 Oct 2026
- Support
- The pricing comparison lists online or self-serve support, an AI-powered support assistant, support ticket channels, and plan-dependent customer success and implementation support. · clevertap.com, 3 Oct 2026
- What it does
- CleverTap describes itself as an all-in-one customer engagement platform for creating and optimizing cross-channel customer experiences in real time. · clevertap.com, 3 Oct 2026
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